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- Tasks: Become a trainee croupier and learn to deal exciting casino games like roulette and blackjack.
- Company: Join Genting Casinos, a leading leisure business known for outstanding customer service.
- Benefits: Enjoy flexible benefits, private GP helpline, gym discounts, and a supportive work environment.
- Other info: Must be over 18 and able to pass a DBS check; training starts on 2nd September.
- Why this job: This role offers a fun atmosphere, career development, and the chance to meet new people.
- Qualifications: No experience needed, just a passion for customer service and a can-do attitude.
Job Details
Trainee Croupier/Casino Dealer – Edinburgh
JOB DESCRIPTION
Are you looking for a brand-new career? Would you like to work in a fun, vibrant industry?
We are currently looking to recruit a trainee croupier, no previous gaming experience is necessary, if you are passionate about delivering great customer service and are willing to learn this could be the role for you. All training will be provided in an initial 6-week training school where you will learn to deal popular casino games including roulette and blackjack. Once you are trained, you will be responsible for dealing the casino games to our customers and ensuring they have an enjoyable experience.
Key skills and responsibilities include:
- Enthusiastic, bubbly personality ready to deliver outstanding customer service.
- Confident with a can-do mindset.
- An efficient team player.
- Flexible attitude to work – able to work shifts including nights and weekends to support our business.
- Good maths skills to enable correct calculation of customers bets.
- Being flexible and able to work a variety of shifts including night shifts and weekends.
- Please note applicants must be over the age of 18, have the right to work in the UK and be able to pass a DBS check (no criminal record) in order to obtain a gaming license.
In return for your commitment, we offer an excellent salary, development opportunities and a wide range of employee benefits \” read more details below.
WHAT WE OFFER
As well as an excellent salary, we are dedicated to providing our colleagues with a vast range of benefits including:
Company funded benefits
- Private GP helpline.
- Discount portal for popular retailers, restaurants, leisure and more.
- Pension scheme.
- Life assurance.
- Employee assistance programme \” A confidential helpline providing 24/7 advice and counselling whatever the issue.
- 20% discounted gym membership.
- Mental health support.
- Family-friendly and wellbeing policies.
Flexible benefits* \” designed for employees to choose the best package for their personal needs.
- Health Cash Plan (level 1 is company funded).
- Critical illness cover.
- Dental insurance.
- Travel insurance.
- Health Screening.
Rewards, recognition, development, and events
- Career development opportunities.
- Genting Academy \” online learning portal.
- Long service awards.
- Staff social fund.
- Annual company Christmas present.
- A range of social engagement activities such as a company-wide pub quiz, Croupier of the Year Awards, and a 5-a-side football tournament.
- Tips
*Subject to eligibility.
OUR BUSINESS
Genting Casinos is one of the UK\’s most popular leisure businesses and is proud to deliver outstanding service to our customers in our casinos nationwide. As part of the Genting Group, which employs 62,000 people worldwide, we are passionate about our values and providing our colleagues and customers with a fantastic experience.
As an inclusive and diverse employer, we celebrate individuality and value the contribution that each person brings to our workplace. We continue to gain an understanding of the needs and requirements of our customers, colleagues and prospects and actively embrace and accommodate these. If you require any support in relation to your interview, such as guidance, advice or any adjustments, please contact us.
Company
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Trainee Croupier/casino Dealer - Edinburgh employer: SLM COMMUNITY LEISURE CHARITABLE TRUST
Contact Detail:
SLM COMMUNITY LEISURE CHARITABLE TRUST Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Trainee Croupier/casino Dealer - Edinburgh
✨Tip Number 1
Familiarise yourself with popular casino games like roulette and blackjack. Understanding the basics of these games will not only boost your confidence during training but also impress your interviewers with your enthusiasm for the role.
✨Tip Number 2
Showcase your customer service skills in any interactions you have with the company. Whether it's through a phone call or during an informal chat, demonstrating your ability to engage positively with others can set you apart from other candidates.
✨Tip Number 3
Be prepared to discuss your flexibility regarding shift work. Since the role requires working nights and weekends, expressing your willingness to adapt your schedule can highlight your commitment to the job.
✨Tip Number 4
Research Genting Casinos and their values before your interview. Understanding the company's culture and what they stand for will help you align your answers with their expectations and show that you're genuinely interested in being part of their team.
We think you need these skills to ace Trainee Croupier/casino Dealer - Edinburgh
Some tips for your application 🫡
Understand the Role: Before applying, make sure to thoroughly read the job description for the Trainee Croupier position. Understand the key skills required, such as customer service and maths skills, and think about how your experiences align with these.
Tailor Your CV: Craft your CV to highlight relevant experiences that showcase your customer service skills and any teamwork or flexible work experiences. Even if you lack direct gaming experience, emphasise your enthusiasm and willingness to learn.
Write a Compelling Cover Letter: In your cover letter, express your passion for the role and the gaming industry. Mention your ability to work flexible hours and your eagerness to provide outstanding customer service. Make it personal and engaging to stand out.
Proofread Your Application: Before submitting your application, carefully proofread all documents for spelling and grammatical errors. A polished application reflects your attention to detail and professionalism, which are crucial in the casino industry.
How to prepare for a job interview at SLM COMMUNITY LEISURE CHARITABLE TRUST
✨Show Your Enthusiasm
As a trainee croupier, having a bubbly personality is key. Make sure to express your passion for customer service during the interview. Share examples of how you've gone above and beyond to make someone's experience enjoyable.
✨Demonstrate Your Flexibility
The role requires a flexible attitude towards working shifts, including nights and weekends. Be prepared to discuss your availability and willingness to adapt to the needs of the business. This shows that you're committed and ready to jump in when needed.
✨Brush Up on Your Maths Skills
Good maths skills are essential for calculating bets accurately. Before the interview, practice some basic calculations to ensure you can confidently handle numbers. You might even want to mention any relevant experiences where you've used maths in a practical setting.
✨Prepare Questions About Training
Since all training will be provided, it's a good idea to ask questions about the training process. This shows your eagerness to learn and understand what will be expected of you. Inquire about the types of games you'll be learning and how the training will be structured.