At a Glance
- Tasks: Lead shifts, ensure quality burgers and fries, and create a fun work environment.
- Company: Join Five Guys, a family-run burger restaurant since 1986, known for fresh ingredients.
- Benefits: Enjoy bonuses, paid holidays, free meals, and access to financial wellbeing apps.
- Other info: Participate in team competitions and enjoy employee discounts and social events.
- Why this job: Grow your career in a supportive culture that values enthusiasm and integrity.
- Qualifications: No specific qualifications required, just a passion for great food and customer service.
The predicted salary is between 24000 - 36000 € per year.
Shift Manager - Gloucester
Shift Manager
Burgers & Fries and Incredible Careers!
We\'re the burger restaurant with the uncomplicated formula: burgers and fries cooked to perfection, with no frozen ingredients. And we\'ve stuck to the same \'perfect and serve\' philosophy since our family business began in 1986.
In every restaurant, you\'ll find talented Shift Managers and you will be responsible for supporting the General and Assistant Managers to ensure that every shift is run to Five Guys standards and that every customer leaves the restaurant feeling better than when they arrived.
Our Shift Manager are there to demonstrate leadership, coaching and direction to the team and bringing our values to life for their team and our customers.
REWARDS
- An achievable bonus scheme worth up to 10% of annual salary An additional Secret Shopper bonus worth up to£2,000 Long service Love2Shop voucher reward - 5 years £500, 10 years £1,000 28 Days paid holiday Paid breaks Free burgers, fries and shakes while on shift Life assurance All employees get access toWagestream. The financial wellbeing app with simple-to-use, flexible benefits built around your pay.
- Days out and social events Team competitions - \"Fry Cup\" and \"Olympics\" Five Guys Perks - employee discount program Access to wellbeing support and employee assistance programme (EAP) Development opportunities to grow a career with us! Enhanced Maternity & Paternity Leave Pension scheme
- Responsible for Crew & Quality Control Supporting the General Manager in the delivery of perfect burgers and fries while providing a \"above & beyond\" experience for your team and customers Creating an awesome working environment where people are happy to come to work and have fun! Ensuring every customer is delighted with their order and their Five Guys experience - You will deal with complaints promptly in an open and honest way You will ensure that each shift runs as smoothly as possible and that our values form part of your shift management You will be expected to lead from the front, you will be hands on most of the time, working on the line and dining area
- Perfect Burgers and Fries Our values; Competitive, Enthusiastic, Family, Get It Done and Integrity People - Leading from the front and being hands on Customer service
- If you are ambitious and want to grow - we can provide you with support and the right tools to build a career with us Your next step would be an Assistant Manager Five Guys isn\'t just a job - it can be a career!
Company
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Shift Manager - Gloucester employer: SLM COMMUNITY LEISURE CHARITABLE TRUST
Five Guys is an exceptional employer that prioritises a vibrant work culture and employee growth, making it an ideal place for aspiring Shift Managers in Gloucester. With competitive rewards, including an achievable bonus scheme and generous holiday allowances, employees enjoy a supportive environment that fosters career development and teamwork. The emphasis on quality, customer satisfaction, and fun ensures that every team member feels valued and motivated to deliver the best experience possible.
Contact Detail:
SLM COMMUNITY LEISURE CHARITABLE TRUST Recruiting Team
StudySmarter Expert Advice🤫
We think this is how you could land Shift Manager - Gloucester
✨Tip Number 1
Familiarise yourself with Five Guys' values and culture. Understanding their commitment to quality and customer service will help you align your approach during interviews and discussions.
✨Tip Number 2
Showcase your leadership skills by preparing examples of how you've successfully managed teams in the past. Highlight any experiences where you created a positive work environment or resolved conflicts.
✨Tip Number 3
Be ready to discuss your passion for food and customer service. Share any relevant experiences that demonstrate your enthusiasm for delivering exceptional dining experiences.
✨Tip Number 4
Research common challenges faced by shift managers in the restaurant industry. Being prepared to discuss how you would handle these situations can set you apart from other candidates.
We think you need these skills to ace Shift Manager - Gloucester
Some tips for your application 🫡
Understand the Role:Before applying, make sure to thoroughly read the job description for the Shift Manager position. Understand the responsibilities and expectations, such as leading the team and ensuring customer satisfaction.
Tailor Your CV:Customise your CV to highlight relevant experience in leadership, customer service, and working in a fast-paced environment. Use specific examples that demonstrate your ability to manage shifts effectively.
Craft a Compelling Cover Letter:Write a cover letter that reflects your enthusiasm for the role and the company. Mention your passion for delivering excellent customer service and how your values align with those of Five Guys.
Showcase Your Leadership Skills:In your application, emphasise your leadership qualities and any previous experience managing teams. Provide examples of how you've motivated staff and handled customer complaints to ensure a positive dining experience.
How to prepare for a job interview at SLM COMMUNITY LEISURE CHARITABLE TRUST
✨Show Your Passion for Food
Make sure to express your enthusiasm for burgers and fries during the interview. Talk about your favourite dishes and why you believe in using fresh ingredients. This will demonstrate that you align with the company's values and philosophy.
✨Highlight Leadership Experience
As a Shift Manager, you'll need to lead a team effectively. Share specific examples from your past experiences where you've successfully managed a team, resolved conflicts, or improved team performance. This will show that you're ready to take on the responsibilities of the role.
✨Emphasise Customer Service Skills
Customer satisfaction is key in this role. Be prepared to discuss how you've handled customer complaints in the past and what steps you took to ensure a positive experience. This will highlight your commitment to delivering excellent service.
✨Demonstrate a Team Player Attitude
Talk about your ability to work collaboratively with others. Mention any experiences where you've contributed to a positive team environment or helped colleagues succeed. This will show that you can create an awesome working atmosphere as a Shift Manager.
