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- Tasks: Welcome guests, take orders, and serve beverages on matchdays.
- Company: Join Sodexo Live!, a world leader in food and facilities management.
- Benefits: Flexible hours, competitive pay, and opportunities for career progression.
- Why this job: Be part of an exciting team at Blackburn Rovers and enhance your customer service skills.
- Qualifications: Excellent communication, teamwork, and hospitality experience preferred.
- Other info: Casual position with a focus on matchday events.
Job Details
Retail Kiosk Staff – Blackburn Rovers Football Club
Summary
We\’re experience makers .
And food fanatics.
And we\’re hiring Retail Kiosk Staff.
Our experiences are unique, and so are our people. Bring personality, your background and your desire for delighting others. In return we\’ll give you all you need to thrive. Because at Sodexo Live! We\’re so much more
Be part of something greater.
We currently have an opportunity for Retail Kiosk Staff to join our amazing team at Blackburn Rovers Football Club
With the opportunity to work at Matchdays, this is a great opportunity for driven individuals to succeed in a fast and innovative catering facility.
We are looking for outstanding customer focused individuals to join a world leading food and facilities management company, which can offer unrivalled opportunities for career progression
Package Description
- Rate of pay dependent on age
- 7.55 under 18
- 18+ 12.21
- This is a casual position but you are expected to work matchdays
- This role does expect you to handle alcohol
Main Responsibilities
- Welcoming guests, taking orders and serving beverages to guests
- Care about customer satisfaction and deliver the optimal client service experience
- Serving guests in a friendly, welcoming and efficient manner while maintaining a clean and safe work environment
- Help answer questions and make suggestions regarding food and beverage choices and related items
Ideal Candidate
- Excellent verbal communication skills
- Being friendly yet professional
- Being a team player with an ability to resolve conflict and take criticism
- Good attention to detail and punctuality
- Being proactive is key
- Experience within a hospitality, catering or bar setting
Company
Learn more about this company
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Retail Kiosk Staff - Blackburn Rovers Football Club employer: SLM COMMUNITY LEISURE CHARITABLE TRUST
Contact Detail:
SLM COMMUNITY LEISURE CHARITABLE TRUST Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Retail Kiosk Staff - Blackburn Rovers Football Club
✨Tip Number 1
Familiarise yourself with Blackburn Rovers Football Club and its culture. Understanding the club's values and what makes it unique will help you connect better with the team during your interview.
✨Tip Number 2
Showcase your customer service skills by preparing examples of how you've delighted customers in previous roles. This will demonstrate your ability to create a positive experience for guests at the kiosk.
✨Tip Number 3
Be ready to discuss your teamwork experiences. Since this role requires collaboration, sharing stories about how you've worked effectively in a team will highlight your suitability for the position.
✨Tip Number 4
Prepare to talk about your flexibility and availability, especially regarding matchdays. Being able to commit to these busy times shows your dedication and willingness to be part of the team.
We think you need these skills to ace Retail Kiosk Staff - Blackburn Rovers Football Club
Some tips for your application 🫡
Understand the Role: Read the job description carefully to understand the responsibilities and requirements for the Retail Kiosk Staff position. Tailor your application to highlight relevant experience in hospitality or customer service.
Showcase Your Personality: Since the role emphasises personality and customer interaction, make sure to convey your enthusiasm and friendliness in your cover letter. Share specific examples of how you've delighted customers in previous roles.
Highlight Relevant Experience: If you have experience in a hospitality, catering, or bar setting, be sure to detail this in your CV. Mention any specific skills that relate to the job, such as handling food and beverages or working in a fast-paced environment.
Proofread Your Application: Before submitting your application, double-check for any spelling or grammatical errors. A well-written application reflects your attention to detail, which is crucial for the role.
How to prepare for a job interview at SLM COMMUNITY LEISURE CHARITABLE TRUST
✨Show Your Personality
Since the role is all about creating experiences, let your personality shine through during the interview. Be friendly and approachable, as this reflects the kind of atmosphere they want to create at the kiosk.
✨Demonstrate Customer Focus
Prepare examples of how you've provided excellent customer service in the past. Highlight any experiences where you went above and beyond to ensure customer satisfaction, as this is crucial for the role.
✨Emphasise Teamwork Skills
The job requires being a team player, so be ready to discuss how you've successfully worked in teams before. Share specific instances where you resolved conflicts or contributed positively to a group dynamic.
✨Be Proactive and Detail-Oriented
Show that you can take initiative and pay attention to detail. Discuss how you stay organised and punctual, and provide examples of how you've handled busy situations effectively in previous roles.