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- Tasks: Welcome holiday homeowners and create a relaxing lounge experience.
- Company: Join Haven, a vibrant team dedicated to exceptional hospitality at Devon Cliffs.
- Benefits: Enjoy competitive pay, flexible hours, and exclusive discounts on dining and holidays.
- Why this job: Perfect for those who love hospitality and want to build connections in a fun environment.
- Qualifications: No specific experience required, just a friendly attitude and great communication skills.
- Other info: Flexible shifts available, including weekends and evenings; must be 18+ to serve alcohol.
Job Details
Lounge Host – Devon
Join our team at Devon Cliffs on the East coast of Devon just a short distance from Exmouth at Sandy Bay.
Sandy Bay, Exmouth, Devon EX8 5BT GBR
Job DetailsPosition: Owners Lounge Host Type: Full Time / Seasonal – 35 hours per week over 4 days. Pay Rates: Up to 12.21 per hour depending on age
Join our One Great Team here at Haven as an Owners Lounge Host , where you\’ll be dedicated to delivering exceptional experiences for our valued holiday homeowners in their exclusive lounge!
As an Owners\’ Lounge Host, you\’ll play a key role in creating a welcoming and relaxing atmosphere for our owners, providing a personalised service and ensuring their visits are memorable. If you have a passion for hospitality and enjoy building connections, this role is ideal for you!
Key Responsibilities
– Greet owners warmly, building rapport and ensuring a positive lounge experience.
– Assist with daily operations of the lounge, including serving drinks and food, keeping the space clean and inviting.
– Provide information on events, activities, and amenities, helping owners make the most of their stay.
– Act as a point of contact for owner queries, offering friendly and efficient assistance.
– Support the owner services team in creating a sense of community within the owner\’s lounge.
Requirements
– Experience in a hospitality or customer service role is beneficial.
– Friendly, personable, and confident in interacting with guests of all ages.
– Strong communication skills and a commitment to delivering excellent service.
– Ability to work independently and as part of a team, with a proactive approach.
– Flexible availability, including weekends, evenings and bank holidays.
Applicants must meet the minimum legal age of 18 to sell alcohol.
What We Offer
– Attractive pay with overtime opportunities.
– An inclusive, supportive work environment.
– Comprehensive training and ongoing support.
– Career development opportunities, including fully funded qualifications.
– Exclusive team perks, including up to 50% off on-park dining, 20% discounts on Haven Holidays and in-store purchases, free access to our facilities, savings at national brands and retailers, and so much more!
How to Apply
To apply for this role, click apply now and answer a few quick questions, which should take about 5 minutes. Once submitted, a member of our team will reach out to you. If shortlisted, our interview process may consist of two stages: an interview and a skills test.
If you require any assistance or reasonable adjustments during the application process, please contact us at:
Diversity, equity, and inclusion are at the heart of who we are and what we do. We encourage applications from all backgrounds, communities and industries and we are ready to discuss any reasonable adjustments or flexibility that you may require, including whether a role can be full-time, part-time or a job-share.
Company
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Lounge Host - Devon employer: SLM COMMUNITY LEISURE CHARITABLE TRUST
Contact Detail:
SLM COMMUNITY LEISURE CHARITABLE TRUST Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Lounge Host - Devon
✨Tip Number 1
Familiarise yourself with the local area and the specific amenities offered at Devon Cliffs. This knowledge will help you engage with homeowners and provide them with tailored recommendations, showcasing your commitment to enhancing their experience.
✨Tip Number 2
Practice your communication skills by engaging with friends or family in a hospitality context. Role-playing different scenarios can help you feel more confident when interacting with guests and addressing their needs.
✨Tip Number 3
Demonstrate your passion for hospitality by volunteering or taking part in community events. This not only builds your experience but also shows potential employers that you are proactive and dedicated to providing excellent service.
✨Tip Number 4
Be prepared to discuss your flexibility during the interview process. Highlight your willingness to work weekends and evenings, as this is crucial for a role that requires availability during peak times.
We think you need these skills to ace Lounge Host - Devon
Some tips for your application 🫡
Understand the Role: Read the job description carefully to understand the key responsibilities and requirements of the Lounge Host position. Tailor your application to highlight relevant experience in hospitality or customer service.
Craft a Personalised Cover Letter: Write a cover letter that reflects your passion for hospitality and your ability to create memorable experiences for guests. Mention specific skills that align with the role, such as strong communication and a friendly demeanour.
Highlight Relevant Experience: In your CV, emphasise any previous roles in hospitality or customer service. Use bullet points to clearly outline your responsibilities and achievements, focusing on how you contributed to a positive guest experience.
Prepare for the Interview: If shortlisted, prepare for the interview by thinking about examples from your past experiences that demonstrate your ability to work independently and as part of a team. Be ready to discuss how you would handle various scenarios in the lounge.
How to prepare for a job interview at SLM COMMUNITY LEISURE CHARITABLE TRUST
✨Show Your Passion for Hospitality
Make sure to express your enthusiasm for the hospitality industry during the interview. Share any relevant experiences that highlight your love for creating memorable experiences for guests, as this role is all about delivering exceptional service.
✨Demonstrate Strong Communication Skills
Since the role involves interacting with owners of all ages, it's crucial to showcase your communication skills. Practice articulating your thoughts clearly and confidently, and be prepared to discuss how you would handle various guest interactions.
✨Prepare for Situational Questions
Expect questions that assess how you would handle specific situations in the lounge. Think of examples from your past experiences where you successfully resolved issues or created a welcoming atmosphere, as these will demonstrate your suitability for the role.
✨Emphasise Teamwork and Flexibility
Highlight your ability to work both independently and as part of a team. Be ready to discuss your flexible availability, especially regarding weekends and holidays, as this is essential for the role of an Owners Lounge Host.