At a Glance
- Tasks: Serve customers, recommend dishes, and ensure a welcoming atmosphere.
- Company: Hydes Brewery has been delivering exceptional hospitality since 1863 with nearly 50 venues.
- Benefits: Earn up to £12.21ph + tips, enjoy flexible hours, discounts, and paid breaks.
- Why this job: Join a supportive team, develop your skills, and make customers happy every day.
- Qualifications: No prior experience needed; just a passion for great service and teamwork.
- Other info: Flexible shifts available, perfect for students or anyone seeking part-time work.
Job Details
Front of House Team Member – Chester
Whether you\’re looking for a part-time job around college or uni, a second job to top up your income or career progression with development opportunities, at Hydes, there\’s something for everyone.
What\’s on offer?
Up to 12.21ph + Tips + some great benefits including: Weekly pay, Discounts Platform, 24/7 access to GP online, paid breaks, uniform or allowance provided, 50% discount off food for up to 6 people, 50% off accommodation, pension plan, employee assistance programme offering 24/7 support and advice.
What hours will you be working?
Flexible working hours – from 1 shift / 6 hours a week upwards including evenings and weekends with flexible shifts.
Your Development: Learning & development programme with funded hospitality qualifications, career planning, support and progression opportunities.
What you\’ll be doing as a Front of House Team Member
As a part time Front of House team member, our customers are in your hands. You\’ll work on the bar and the floor and will be the face of the site and become knowledgeable about all the dishes on our menu and be able to recommend accompanying beverages. Most of all you love to look after people, understand what makes them happy and have the desire to make someone\’s day.
Your role will be crucial in ensuring the happiness of our customers, and responsibilities will include;
- Increasing sales through friendly service and conversation, and recommending dishes, and accompanying drinks.
- Ensuring the cleanliness of tables and seating areas meet our high standards for every customer you greet in both the bar and restaurant areas.
- Working as part of a team to deliver excellent standards of customer service, ensuring each and every customer receives the best service possible.
- Attention to detail to ensure you serve the customer with the correct order every time and pay particular attention to allergens.
- Undertaking continual training to develop your skills and knowledge.
Your Pub
The Stamford Bridge is a mere two miles from the Roman city of Chester, with its numerous tourist attractions and only ten minutes from the famous Chester Zoo. With its wonderful views over the Cheshire Plains, Stamford Bridge is the perfect place to enjoy the lighter evenings in its warm & welcoming atmosphere or while away the wintery nights by the log fires. The extensive food menu features an array of dishes to suit all tastes including delicious burgers, classic mains and succulent grills. We are proud to serve a great selection of high quality cask beers offering a wide range of styles and flavours.
About Hydes
Established in 1863, Hydes Brewery is based in Manchester has expanded to include a portfolio of nearly 50 restaurants, pubs, bars, and hotels, and continues to grow, while still retaining its family feel. We have pubs across Greater Manchester, Lancashire and throughout Cheshire including Chester and Wrexham and some in the Wirral, near Liverpool.
Hydes\’ vision is to deliver exceptional hospitality, and it\’s our people that will help us achieve this. With a mission to deliver attractive environments, high quality products and exceptional service, we value our people and believe in recognising, rewarding and developing our teams.
Our aim is to create a great teamworking environment in which the opinions of all are sought and valued, and to grow our future talent from within, with continued development and progression opportunities.
Hydes is #OpenToAll and committed to encouraging equality, diversity and inclusion among our people, and we oppose and want to eliminate discrimination and welcome your application whatever your background or situation. We believe that everyone is unique and there should be no barriers to entry and no limits to ambition. We want everyone in our business to be treated with fairness and respect. If you need reasonable adjustments at any point in the application or interview process, please let us know.
Company
Learn more about this company
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Front of House Team Member - Chester employer: SLM COMMUNITY LEISURE CHARITABLE TRUST
Contact Detail:
SLM COMMUNITY LEISURE CHARITABLE TRUST Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Front of House Team Member - Chester
✨Tip Number 1
Familiarise yourself with Hydes' values and mission. Understanding their commitment to exceptional hospitality and team development will help you align your answers during the interview, showing that you're a great fit for their culture.
✨Tip Number 2
Brush up on your knowledge of the menu and drinks offered at Stamford Bridge. Being able to discuss specific dishes and recommend pairings can impress your interviewers and demonstrate your enthusiasm for the role.
✨Tip Number 3
Prepare examples of how you've provided excellent customer service in the past. Highlighting your ability to make customers happy and handle various situations will showcase your suitability for the Front of House Team Member position.
✨Tip Number 4
Show your willingness to learn and develop. Mention any previous training or qualifications you've pursued in hospitality, and express your eagerness to take advantage of the learning opportunities Hydes offers.
We think you need these skills to ace Front of House Team Member - Chester
Some tips for your application 🫡
Understand the Role: Read the job description carefully to understand what Hydes is looking for in a Front of House Team Member. Highlight your customer service skills and any relevant experience in your application.
Tailor Your CV: Make sure your CV reflects your experience in hospitality or customer service. Use specific examples that demonstrate your ability to engage with customers and work as part of a team.
Craft a Compelling Cover Letter: Write a cover letter that showcases your passion for hospitality and your desire to make customers happy. Mention why you want to work at Hydes specifically and how you align with their values.
Proofread Your Application: Before submitting, double-check your application for any spelling or grammatical errors. A polished application shows attention to detail, which is crucial in the hospitality industry.
How to prepare for a job interview at SLM COMMUNITY LEISURE CHARITABLE TRUST
✨Know the Menu Inside Out
Familiarise yourself with the dishes and drinks on offer at Hydes. Being able to recommend items confidently will impress your interviewers and show that you're genuinely interested in the role.
✨Showcase Your People Skills
As a Front of House Team Member, customer interaction is key. Prepare examples of how you've provided excellent service in the past, and be ready to demonstrate your ability to make customers feel welcome and valued.
✨Emphasise Teamwork
Hydes values collaboration among staff. Be prepared to discuss your experience working in teams, how you contribute to a positive atmosphere, and how you handle challenges with colleagues.
✨Highlight Your Flexibility
With flexible working hours being a part of the job, express your willingness to adapt to different shifts and responsibilities. This shows that you're committed and ready to meet the needs of the business.