At a Glance
- Tasks: Lead daily gym operations and support the General Manager.
- Company: Join a dynamic team focused on fitness and community growth.
- Benefits: Enjoy free gym membership, JD discounts, and annual leave.
- Other info: Ideal for passionate leaders eager to drive success in a fitness environment.
- Why this job: Be part of a vibrant culture that values teamwork and leadership.
- Qualifications: Experience in leisure management and Level 2 Gym Instructor qualification required.
The predicted salary is between 28800 - 43200 £ per year.
Duty Manager - Swindon, Wiltshire
Job Type: Full Time
This role requires a team player with flair and commercial ability, as well as the skill, energy and determination to help drive and develop the business alongside the General Manager.
We\'re looking for a manager with the experience of maintaining and developing the standards and reputation, whilst nurturing a growing membership base and team.
The Role:
- To help lead and manage the day to day running of the gym.
- To assume the responsibilities of the General Manager in their absence
- To help lead and deliver the commercial performance of the business.
- To help lead and deliver the operational excellence of the club.
- To deliver the set KPIs.
- To help recruit, train and develop a team and help lead them to success.
- Must have experience, ideally in a management position within a leisure related industry.
- Must be passionate about customer service and be an inspirational leader in the way they manage.
- Must be qualified to at least Level 2 Gym Instructor
- Must have experience in driving sales and helping to co-ordinate local marketing activity as well as managing a successful team.
- Ideally will have experience as an Assistant Manager helping to oversee all business areas within a leisure facility or have substantial experience as a Fitness Manager or other similar operational function
- JD Discount card at all JD affiliates
- Annual Leave Scheme
- Free Gym Membership
Company
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Duty Manager - Swindon, Wiltshire employer: SLM COMMUNITY LEISURE CHARITABLE TRUST
As a Duty Manager at our Swindon location, you will thrive in a dynamic and supportive work environment that prioritises employee growth and development. We offer competitive benefits including a JD Discount card, an Annual Leave Scheme, and free gym membership, all while fostering a culture of teamwork and excellence in customer service. Join us to lead a passionate team and make a meaningful impact in the leisure industry.
Contact Details:
SLM COMMUNITY LEISURE CHARITABLE TRUST Recruitment Team
StudySmarter Expert Advice🤫
We think this is how you could land Duty Manager - Swindon, Wiltshire
✨Tip Number 1
Familiarise yourself with the gym's current offerings and membership base. Understanding their unique selling points will help you demonstrate how you can enhance their commercial performance during interviews.
✨Tip Number 2
Network with current or former employees of the gym to gain insights into the company culture and management style. This information can be invaluable in tailoring your approach and showing that you're a great fit for the team.
✨Tip Number 3
Prepare specific examples of how you've successfully driven sales and improved customer service in previous roles. Being able to share these stories will highlight your experience and passion for the industry.
✨Tip Number 4
Research local marketing strategies that have worked well for similar gyms. Presenting innovative ideas during your interview can set you apart and show your proactive approach to growing the business.
We think you need these skills to ace Duty Manager - Swindon, Wiltshire
Some tips for your application 🫡
Tailor Your CV:Make sure your CV highlights relevant experience in management within the leisure industry. Emphasise your leadership skills, customer service passion, and any qualifications like Level 2 Gym Instructor.
Craft a Compelling Cover Letter:In your cover letter, express your enthusiasm for the role and the company. Mention specific examples of how you've driven sales or improved team performance in previous positions.
Highlight Relevant Experience:When detailing your work history, focus on roles that demonstrate your ability to manage teams, maintain standards, and achieve KPIs. Use metrics where possible to showcase your impact.
Showcase Your Leadership Style:Describe your approach to leadership in both your CV and cover letter. Highlight how you inspire and develop your team, as well as your commitment to customer service excellence.
How to prepare for a job interview at SLM COMMUNITY LEISURE CHARITABLE TRUST
✨Show Your Leadership Skills
As a Duty Manager, you'll need to demonstrate your ability to lead and inspire a team. Prepare examples from your past experiences where you've successfully managed a team or improved team performance.
✨Understand the Business Metrics
Familiarise yourself with key performance indicators (KPIs) relevant to the gym industry. Be ready to discuss how you can help achieve these metrics and drive commercial success for the business.
✨Highlight Customer Service Experience
Customer service is crucial in this role. Share specific instances where you've gone above and beyond to ensure customer satisfaction, and explain how you plan to maintain high standards in this area.
✨Prepare for Scenario Questions
Expect scenario-based questions that assess your problem-solving skills and decision-making abilities. Think about potential challenges you might face as a Duty Manager and how you would handle them effectively.
