At a Glance
- Tasks: Lead a dynamic team in a fast-paced hospitality environment.
- Company: Join SSP, working with iconic brands like Starbucks and Burger King.
- Benefits: Enjoy employee discounts, award-winning training, and health support.
- Other info: Must be 18+ to apply due to certain responsibilities.
- Why this job: Make an impact daily while thriving in a vibrant atmosphere.
- Qualifications: Previous leadership experience in hospitality or retail is preferred.
The predicted salary is between 27300 - 36400 € per year.
Duty Manager - Sheffield
DUTY MANAGER - SHEFFIELD GALLERIES, MILLIE\'S COOKIE\'S
Pay Rate: 13.11 per hour
We have Full Time (30 hrs) roles available.
Hours of operation are 9am to 9pm. Working flexibly across weekdays, weekends, bank and public holidays.
Shift Times: Monday to Friday 8am - 9:30pm, Saturday 7am - 8:30pm and Sunday 9am - 5:30pm.
Join our team as a Duty Manager & step into the buzz of hospitality leadership at SSP! Work with iconic brands like Starbucks, M&S, Burger King and BrewDog in some of the busiest locations across the UK & Ireland. No two days are the same - lead your team, deliver great service, and be part of the energy!
ABOUT YOU:
- Hospitality moves fast - and so do you! If you thrive on action, love leading people, and want to make an impact every day, our Duty Manager role\'s got your name on it.
- Due to some responsibilities within the Duty Manager role, applicants will need to be 18 years of age or over to perform certain tasks or work on certain shifts.
ABOUT THE DUTY MANAGER ROLE:
- Take ownership of opening, closing, and daily operations while solving problems on the fly.
- Lead your team through busy shifts, keeping the energy high and the atmosphere positive.
- Inspire your team to deliver great customer service, be the go-to person for customer and team queries.
- Results focussed, staying informed about unit performance and championing improvements.
- Previous experience leading a team in busy Hospitality or Retail is ideal and/or and if you\'ve tackled night shifts before, even better!
AS A DUTY MANAGER WE WILL OFFER YOU:
- Discounted Meal while on shifts.
- Employee Discounts.
- Friends and Family Discount App.
- Award-winning training, apprenticeships and development programs.
- Health & Wellbeing Support.
- A fast-paced, rewarding role where you\'ll lead great people and shape the atmosphere every shift.
Step up, lead brilliantly and apply today to join SSP as a Duty Manager!
At SSP, we value diversity and are committed to building a team that reflects a variety of skills, talents, and backgrounds.
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Duty Manager - Sheffield employer: SLM COMMUNITY LEISURE CHARITABLE TRUST
Join SSP as a Duty Manager in Sheffield and experience a vibrant work culture that thrives on energy and teamwork. With competitive pay, employee discounts, and award-winning training programmes, we prioritise your growth and well-being while you lead a dynamic team in the bustling hospitality sector. Embrace the opportunity to make a meaningful impact every day in one of the UK's busiest locations, where no two days are the same!
Contact Detail:
SLM COMMUNITY LEISURE CHARITABLE TRUST Recruiting Team
StudySmarter Expert Advice🤫
We think this is how you could land Duty Manager - Sheffield
✨Tip Number 1
Familiarise yourself with the specific brands you'll be working with, like Starbucks and Burger King. Understanding their values and customer service expectations can give you an edge during interviews.
✨Tip Number 2
Highlight any previous experience in fast-paced environments, especially in hospitality or retail. Be ready to share specific examples of how you've successfully led a team during busy shifts.
✨Tip Number 3
Demonstrate your problem-solving skills by preparing scenarios where you've had to think on your feet. This role requires quick decision-making, so showcasing your ability to handle challenges will impress the hiring team.
✨Tip Number 4
Show your enthusiasm for the role and the company culture. Research SSP's values and be prepared to discuss how your personal values align with theirs, as they are committed to building a diverse team.
We think you need these skills to ace Duty Manager - Sheffield
Some tips for your application 🫡
Understand the Role:Read the job description carefully to understand the key responsibilities and requirements for the Duty Manager position. Tailor your application to highlight relevant experience in hospitality or retail leadership.
Craft a Strong CV:Ensure your CV is up-to-date and clearly outlines your previous experience in managing teams, particularly in fast-paced environments. Use bullet points to make it easy to read and focus on achievements that demonstrate your leadership skills.
Write a Compelling Cover Letter:In your cover letter, express your passion for the hospitality industry and your enthusiasm for the Duty Manager role. Mention specific examples of how you've successfully led teams and improved customer service in past positions.
Proofread Your Application:Before submitting your application, take the time to proofread all documents for spelling and grammatical errors. A polished application reflects your attention to detail and professionalism.
How to prepare for a job interview at SLM COMMUNITY LEISURE CHARITABLE TRUST
✨Show Your Leadership Skills
As a Duty Manager, you'll be leading a team, so it's crucial to demonstrate your leadership abilities during the interview. Share specific examples of how you've successfully managed a team in a busy environment, highlighting your problem-solving skills and ability to inspire others.
✨Understand the Brand
Familiarise yourself with the brands you'll be working with, such as Starbucks and Burger King. Showing that you understand their values and customer service expectations will impress the interviewers and show your commitment to the role.
✨Prepare for Scenario Questions
Expect scenario-based questions that assess how you would handle various situations on the job. Think about past experiences where you've had to solve problems quickly or manage a difficult situation, and be ready to discuss these in detail.
✨Emphasise Flexibility and Availability
The role requires flexibility across various shifts, including weekends and holidays. Be sure to communicate your availability clearly and express your willingness to adapt to the needs of the business, as this is a key aspect of the Duty Manager position.
