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- Tasks: Lead daily operations, ensure safety, and deliver top-notch customer service.
- Company: Everyone Active promotes an active lifestyle with over 220 leisure centres across the UK.
- Benefits: Enjoy a competitive salary, free membership for you and your family, and growth opportunities.
- Why this job: Join a vibrant team, make a real impact, and embrace a culture of health and activity.
- Qualifications: Experience in a supervisory role and strong communication skills are essential.
- Other info: Flexible hours include evenings and weekends; DBS check required.
The predicted salary is between 30000 - 42000 £ per year.
Everyone Active is currently seeking an ambitious and self-motivated individual to take on the role of Duty Manager at Farnham Leisure Centre. The successful candidate will be responsible for supporting the day-to-day operations of the centre, overseeing health and safety, driving customer service excellence, and supporting the team.
We need a Duty Manager who will:
- Have experience in a supervisory role
- Be able to lead and motivate a diverse team fully embracing our company values
- Be focused on high customer service standards
- Have excellent verbal, written and IT communication skills
- Create an environment where colleagues can achieve their full potential
- Manage cost control and drive income in all areas of the business
- Demonstrate exceptional time management and deadline compliance
National Pool Lifeguard, First Aid at Work & Pool Plant Operators qualifications will need to be achieved within a set timescale if not qualified. This position will involve day, evening and weekend work, including public holidays and will also require a DBS check prior to starting.
What can we do for you? Along with a competitive salary and opportunities for development, you will also get to enjoy working in a vibrant, exciting and friendly environment. Furthermore, as an added bonus, you and a partner/children will also get to enjoy free membership to our 220 plus centres nationwide.
Duty Manager - Farnham, Surrey employer: SLM COMMUNITY LEISURE CHARITABLE TRUST
Contact Detail:
SLM COMMUNITY LEISURE CHARITABLE TRUST Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Duty Manager - Farnham, Surrey
✨Tip Number 1
Familiarise yourself with Everyone Active's mission and values. Understanding their commitment to promoting physical activity will help you align your responses during interviews and demonstrate your enthusiasm for the role.
✨Tip Number 2
Network with current or former employees of Farnham Leisure Centre. They can provide valuable insights into the company culture and expectations, which can help you tailor your approach when discussing your experience and skills.
✨Tip Number 3
Prepare specific examples of how you've successfully led a team in previous roles. Highlighting your leadership skills and ability to motivate others will be crucial, as these are key requirements for the Duty Manager position.
✨Tip Number 4
Research common health and safety regulations relevant to leisure centres. Being knowledgeable about these standards will not only impress during the interview but also show that you're proactive and ready to take on the responsibilities of the role.
We think you need these skills to ace Duty Manager - Farnham, Surrey
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights relevant experience in supervisory roles and customer service. Use specific examples that demonstrate your ability to lead a team and manage operations effectively.
Craft a Compelling Cover Letter: Write a cover letter that reflects your passion for the role and the company’s mission. Mention your commitment to health and safety, customer service excellence, and how you can contribute to the team.
Highlight Relevant Qualifications: If you have any qualifications like National Pool Lifeguard or First Aid at Work, be sure to mention them. If not, express your willingness to achieve these certifications within the required timeframe.
Showcase Communication Skills: Since excellent verbal and written communication skills are essential, ensure your application is well-written and free of errors. Consider including examples of how you've successfully communicated with teams or customers in the past.
How to prepare for a job interview at SLM COMMUNITY LEISURE CHARITABLE TRUST
✨Showcase Your Leadership Skills
As a Duty Manager, you'll need to lead and motivate a diverse team. Be prepared to share examples from your past experiences where you've successfully managed a team, resolved conflicts, or inspired others to achieve their goals.
✨Demonstrate Customer Service Excellence
Customer service is key in this role. Think of specific instances where you went above and beyond for a customer or improved service standards. Highlight your commitment to creating a positive experience for all visitors.
✨Highlight Your Communication Skills
Excellent verbal and written communication skills are essential. During the interview, practice clear and concise responses. You might also want to prepare a brief presentation on how you would communicate with your team and customers effectively.
✨Prepare for Health and Safety Questions
Given the responsibilities around health and safety, be ready to discuss your understanding of these protocols. Familiarise yourself with relevant regulations and be prepared to explain how you would ensure compliance in the leisure centre.
