At a Glance
- Tasks: Lead a dynamic team in a fast-paced hospitality environment, ensuring excellent service and operations.
- Company: Join SSP, a leader in hospitality with iconic brands like Starbucks and Burger King.
- Benefits: Enjoy competitive pay, employee discounts, and award-winning training programs.
- Other info: Flexible hours available, including night shifts for extra pay.
- Why this job: Make an impact daily while thriving in a vibrant atmosphere with diverse team members.
- Qualifications: Must be 18+, with experience in hospitality or retail leadership preferred.
Duty Manager - Crewe
DUTY MANAGER - CREWE STATION, UPPER CRUST
Pay Rate: 13.11 per hour + as a little incentive, you will earn an extra 1.50 per hour for hours worked between midnight and 6AM, bringing your rate of pay to 14.61 per hour.
We have Full Time (30/40hrs) roles available.
Hours of operation are 5:30am and 11:00pm . Working flexibly across weekdays, weekends, bank and public holidays.
Join our team as a Duty Manager & step into the buzz of hospitality leadership at SSP! Work with iconic brands like Starbucks, M&S, Burger King and BrewDog in some of the busiest locations across the UK & Ireland. No two days are the same - lead your team, deliver great service, and be part of the energy!
ABOUT YOU:
ABOUT THE DUTY MANAGER ROLE:
AS A DUTY MANAGER WE WILL OFFER YOU:
Step up, lead brilliantly and apply today to join SSP as a Duty Manager!
At SSP, we value diversity and are committed to building a team that reflects a variety of skills, talents, and backgrounds.
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Duty Manager - Crewe employer: SLM COMMUNITY LEISURE CHARITABLE TRUST
Join SSP as a Duty Manager at Crewe Station, where you'll thrive in a dynamic hospitality environment leading a passionate team. Enjoy competitive pay, including additional incentives for night shifts, alongside fantastic employee benefits such as discounted meals and comprehensive training programmes. With a commitment to diversity and personal growth, SSP offers a vibrant work culture that empowers you to make a real impact every day.
Contact Details:
SLM COMMUNITY LEISURE CHARITABLE TRUST Recruitment Team
StudySmarter Expert Advice🤫
We think this is how you could land Duty Manager - Crewe
✨Tip Number 1
Familiarise yourself with the specific brands you'll be working with, like Starbucks and Burger King. Understanding their values and customer service expectations can give you an edge during interviews.
✨Tip Number 2
Highlight any previous experience in fast-paced environments, especially in hospitality or retail. Be ready to share specific examples of how you've successfully led a team during busy shifts.
✨Tip Number 3
Demonstrate your problem-solving skills by preparing scenarios where you've had to think on your feet. This is crucial for a Duty Manager role, so have a few stories ready to showcase your quick thinking.
✨Tip Number 4
Show your enthusiasm for the role and the company culture. Research SSP's values and be prepared to discuss how you align with them, as cultural fit is often just as important as experience.
We think you need these skills to ace Duty Manager - Crewe
Some tips for your application 🫡
Understand the Role:Read the job description carefully to understand the key responsibilities and requirements of the Duty Manager position. Tailor your application to highlight relevant experience in hospitality or retail leadership.
Craft a Strong CV:Ensure your CV is up-to-date and clearly outlines your previous experience in managing teams, especially in fast-paced environments. Use bullet points to make it easy to read and focus on achievements that demonstrate your leadership skills.
Write a Compelling Cover Letter:In your cover letter, express your passion for hospitality and leadership. Mention specific examples of how you've successfully led teams and improved customer service in previous roles. Make sure to convey your enthusiasm for working with iconic brands.
Proofread Your Application:Before submitting your application, take the time to proofread all documents for spelling and grammatical errors. A polished application reflects your attention to detail and professionalism, which are crucial in a managerial role.
How to prepare for a job interview at SLM COMMUNITY LEISURE CHARITABLE TRUST
✨Show Your Leadership Skills
As a Duty Manager, you'll be leading a team, so it's crucial to demonstrate your leadership abilities during the interview. Share specific examples of how you've successfully managed a team in a busy environment, highlighting your problem-solving skills and ability to inspire others.
✨Understand the Company Culture
Familiarise yourself with SSP's values and culture before the interview. This will help you align your answers with what they are looking for in a candidate. Mention how your personal values resonate with theirs, especially regarding teamwork and customer service.
✨Prepare for Scenario Questions
Expect scenario-based questions that assess your ability to handle real-life situations in a fast-paced environment. Think about past experiences where you had to solve problems quickly or manage a difficult situation, and be ready to discuss these in detail.
✨Highlight Your Flexibility
Since the role requires working flexible hours, including nights and weekends, make sure to express your willingness to adapt to various shifts. Discuss any previous experience you have with night shifts or irregular hours to show you're prepared for the demands of the job.
