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- Tasks: Lead a team to deliver exceptional customer experiences in a vibrant café environment.
- Company: Join BaxterStorey, a trailblazer in the hospitality industry with a passion for genuine service.
- Benefits: Enjoy 28 days holiday, free meals, bespoke training, and discounts on high street shops.
- Why this job: Be part of a supportive, inclusive culture that values growth and celebrates diversity.
- Qualifications: Experience in hospitality management, excellent communication skills, and a passion for coffee are essential.
- Other info: We welcome applications from all backgrounds and encourage you to bring your unique perspective.
The predicted salary is between 32000 - 48000 £ per year.
Job Details
Cafe Manager – London
Company Description
Title: Cafe Manager
Location: Central London, Oxford Street
Salary: Up to 40,000
Benefits:
- 28 Days holiday including bank holidays
- Plus your birthday off
- 3 volunteering days
- 3 days grandparent leave
- 24 weeks enhanced maternity leave
- Secondary carer leave
- Wedding/commitment day leave
- Free meals on shift
- Bespoke training and development opportunities
- Apprenticeships opportunities for all experience levels
- Pension and life insurance
- Discounts available on our Perkbox app; high street shops, holidays & cinema
- Wellbeing hub
- Access to employee assistance programme
- Cycle to work scheme
Do you have a passion for leading the way in providing genuine hospitality and impeccable service? Can you motivate a team? Are you friendly, professional and efficient? Yes? Then this is the role for you. At BaxterStorey, we believe that every interaction is an opportunity to create a lasting impression, that\’s why we\’re looking for a Cafe Manager who motivates their team to exceed expectations at every turn. As a trailblazer in the hospitality industry, we are excited to open our doors to individuals who share our passion for delivering exceptional experiences and creating unforgettable moments.
We believe that it is our people that set us apart, that\’s why as a member of our team, you will be supported in an inclusive environment that encourages growth and celebrates diversity. We will invest in your development with ongoing training, to ensure that you have the skills and knowledge to thrive in your role, and we guarantee a good work-life balance, because we believe that people excel when they are given the space to take care of themselves.
If you are a Cafe Manager who thrives on delivering extraordinary experiences, and loves to inspire a harmonious and collaborative team, we would love to hear from you!
Job Description
- Ensure that customers are given an efficient and enjoyable customer experience and that their service and value expectations are consistently exceeded.
- Build marketing and social media plans to ensure experiences, pop ups and events take place
- Monitor the work of all colleagues and carry out appraisals, recognise training needs and potential as appropriate.
- Be passionate about the Coffee Bar operation and be aware of new concepts and ideas in the industry and on the high street that may enhance the current offer
- Actively encourage colleagues to further develop themselves and seek out new trends
Qualifications
- Have experience in as a manager within a hospitality environment, ideally retail
- Experience in creating a thriving and successful working environment
- Possess excellent supervisory and communication skills
- Good delegation and influencing skills
- Able to demonstrate team development skills
- Have the ability to display a real passion for coffee and customer service
Additional Information
For almost 20 years, for every client, in every location (whether that\’s an office, stadium, cathedral or university), we have created beautiful spaces, exciting menus and friendly teams, so that each and every customer can have the hospitality experience they deserve.
We need the brightest and the best to join us to make this all possible. We will support you to create your hospitality legacy and build a career that you are proud of.
Our drive and belief in our people, means that we always strive to supercharge our team\’s careers. \’Better\’ is a daily habit that sits deep within our DNA, meaning learning will be front and centre of your experience working with us.
Join us, and be part of the food revolution!
BaxterStorey Values:
ALWAYS VISIONARY
We strive for better, we never settle, never compromise, never follow. We lead the way, blazing our own trail.
WHOLEHEARTEDLY POSITIVE
We are up-beat, motivating and inspiring. Our love for what we do radiates through our food, and is amplified by our people.
CREATIVELY COLLABORATIVE
We embrace our differences to push creativity and we work together to be better.
FOREVER CONSCIOUS
We work together as a team to lead by example, protecting the planet and supporting local communities.
Interested? Even if you don\’t meet all requirements, we\’d like to hear from you. If you are motivated and hungry to learn, we can work together to develop your potential.
We are proud to be an inclusive employer and welcome applications from candidates of all backgrounds. We celebrate individuality and are committed to creating an inclusive environment for all employees. We encourage applications from people of all ages, abilities, gender identities, sexual orientations, races, religions, and socio-economic backgrounds.
BaxterStorey is committed to encouraging equity, diversity, and inclusion (ED&I) among our workforce and aim for our workforce to be truly representative of all sections of society, and for each employee to feel respected and able to give their best. To support our commitment to this we have set ourselves an ambition to \’set the standard and to be recognised for having the most inclusive culture in hospitality\’.
Join us and bring your unique perspective to our team.
Company
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Cafe Manager - London employer: SLM COMMUNITY LEISURE CHARITABLE TRUST
Contact Detail:
SLM COMMUNITY LEISURE CHARITABLE TRUST Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Cafe Manager - London
✨Tip Number 1
Familiarise yourself with the latest trends in the coffee and hospitality industry. Being knowledgeable about new concepts can help you stand out during interviews, as it shows your passion for the role and your commitment to providing exceptional customer experiences.
✨Tip Number 2
Network with other professionals in the hospitality sector. Attend local events or join online forums where you can connect with current Cafe Managers or industry leaders. This can provide you with valuable insights and potentially lead to referrals.
✨Tip Number 3
Prepare to discuss your leadership style and how you've successfully motivated teams in the past. Think of specific examples that demonstrate your ability to create a thriving work environment, as this is a key aspect of the Cafe Manager role.
✨Tip Number 4
Showcase your enthusiasm for customer service during any interactions with the company. Whether it's through a phone call or an informal chat, expressing your genuine passion for creating memorable experiences can leave a lasting impression on the hiring team.
We think you need these skills to ace Cafe Manager - London
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights relevant experience in hospitality management. Emphasise your leadership skills, customer service excellence, and any specific achievements that align with the role of a Cafe Manager.
Craft a Compelling Cover Letter: Write a cover letter that showcases your passion for the hospitality industry and your ability to motivate a team. Mention specific examples of how you've exceeded customer expectations in previous roles.
Showcase Your Knowledge of Coffee: Since the role requires a passion for coffee, include any relevant experience or knowledge you have about coffee trends, brewing techniques, or customer preferences. This will demonstrate your enthusiasm for the position.
Highlight Your Team Development Skills: Discuss your experience in training and developing team members. Provide examples of how you've recognised potential in colleagues and helped them grow within their roles, as this is crucial for the Cafe Manager position.
How to prepare for a job interview at SLM COMMUNITY LEISURE CHARITABLE TRUST
✨Show Your Passion for Hospitality
Make sure to express your genuine enthusiasm for the hospitality industry during the interview. Share specific examples of how you've created memorable experiences for customers in the past, as this aligns with the company's focus on exceptional service.
✨Demonstrate Team Leadership Skills
Prepare to discuss your experience in managing and motivating a team. Highlight instances where you've successfully developed team members or improved team dynamics, as this is crucial for the Cafe Manager role.
✨Be Ready to Discuss Trends
Familiarise yourself with current trends in the coffee and hospitality sectors. Be prepared to share your thoughts on new concepts that could enhance the cafe's offerings, showing that you are proactive and innovative.
✨Emphasise Your Communication Skills
Effective communication is key in this role. Be ready to provide examples of how you've successfully communicated with both customers and team members, ensuring everyone is on the same page and working towards common goals.
