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- Tasks: Lead bar operations at iconic London stadiums, ensuring top-notch service and customer satisfaction.
- Company: Join a dynamic team serving at renowned venues like Wembley and Twickenham.
- Benefits: Earn up to £14 per hour with flexible shifts and exciting event experiences.
- Why this job: Perfect for energetic leaders wanting to thrive in a fast-paced, vibrant environment.
- Qualifications: Experience in bar management preferred; strong leadership and customer service skills essential.
- Other info: Weekend and holiday availability required; enjoy a lively atmosphere while working.
Job Details
Bar Supervisor – Various Stadiums – London
Up to £14 per hour
Lords Cricket Ground | London Stadium | Wembley Stadium | Twickenham Stadium | ExCeL London
Various Dates Throughout 2025
We are looking for an experienced, dynamic Bar Manager to lead our bar operations, ensuring exceptional service, product quality, and customer satisfaction. As a Bar Manager, you will oversee a team of bar staff, maintain stock levels, and ensure compliance with health, safety, and licensing regulations. A Personal License is preferred but not essential for this role.
Operations Management:
- Oversee day-to-day bar operations, ensuring smooth and efficient service.
- Monitor and improve service quality, creating a pleasant customer experience.
- Manage bar setup, service, and closing procedures during events.
Staff Management:
- Train, supervise, and motivate bar staff to maintain high service standards.
- Ensure adequate staff coverage for all shifts and events.
- Address performance issues and maintain a positive team environment.
Drink Quality & Safety:
- Ensure all drinks meet high standards for quality, taste, and presentation.
- Enforce health and safety regulations and ensure proper drink handling and storage.
- Ensure compliance with alcohol licensing laws.
Customer Service:
- Ensure customer needs are met promptly and efficiently.
- Handle customer feedback, complaints, and special requests professionally.
- Foster an inviting atmosphere that promotes customer retention.
Inventory & Stock Maintenance:
- Maintain appropriate stock levels to prevent overstocking or shortages.
- Ensure timely ordering and replenishment of beverages and supplies.
Health & Safety Compliance:
- Adhere to alcohol licensing laws, including age verification and responsible alcohol service.
- Maintain cleanliness, food and drink preparation standards, and workplace safety.
Work Environment:
- Fast-paced, customer-facing setting that requires weekend, holiday, and late-hour availability.
- Physical requirements include standing for extended periods, lifting supplies, and managing equipment.
- Proven experience in bar management or hospitality operations.
- Strong leadership, organizational, and customer service skills.
- Knowledge of alcohol licensing laws and health and safety regulations.
- Ability to handle pressure and manage multiple tasks efficiently.
- Personal License Holder (Preferred).
This role is for a motivated leader who can bring energy and expertise to deliver an exceptional customer experience in a high-energy environment.
Company
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Bar Supervisor - Various Stadiums - London employer: SLM COMMUNITY LEISURE CHARITABLE TRUST
Contact Detail:
SLM COMMUNITY LEISURE CHARITABLE TRUST Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Bar Supervisor - Various Stadiums - London
✨Tip Number 1
Network with professionals in the hospitality industry, especially those who have experience working in stadiums or large events. Attend local bar and restaurant events to meet potential colleagues and learn about job openings.
✨Tip Number 2
Gain hands-on experience by volunteering or taking temporary positions at events in stadiums. This will not only enhance your resume but also give you valuable insights into the fast-paced environment of bar operations.
✨Tip Number 3
Familiarise yourself with the specific venues mentioned in the job description, such as Wembley Stadium and Twickenham Stadium. Understanding their unique atmospheres and customer demographics can help you tailor your approach during interviews.
✨Tip Number 4
Prepare for the interview by practising situational questions related to staff management and customer service. Think of examples from your past experiences that demonstrate your leadership skills and ability to handle pressure.
We think you need these skills to ace Bar Supervisor - Various Stadiums - London
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights relevant experience in bar management or hospitality operations. Emphasise your leadership skills and any specific achievements that demonstrate your ability to manage a team effectively.
Craft a Compelling Cover Letter: Write a cover letter that showcases your passion for the role and the hospitality industry. Mention your understanding of alcohol licensing laws and health and safety regulations, as well as your commitment to providing exceptional customer service.
Showcase Relevant Skills: In your application, clearly outline your skills related to operations management, staff training, and inventory maintenance. Use specific examples from your previous roles to illustrate how you have successfully managed bar operations.
Highlight Availability: Since the role requires weekend, holiday, and late-hour availability, make sure to mention your flexibility in your application. This shows that you are ready to meet the demands of a fast-paced environment.
How to prepare for a job interview at SLM COMMUNITY LEISURE CHARITABLE TRUST
✨Showcase Your Leadership Skills
As a Bar Supervisor, you'll need to lead a team effectively. Be prepared to discuss your previous experiences in managing staff, training new employees, and how you motivate your team to maintain high service standards.
✨Demonstrate Knowledge of Health & Safety Regulations
Familiarise yourself with health and safety regulations relevant to the bar industry. During the interview, highlight your understanding of these laws and how you've implemented them in past roles to ensure compliance and safety.
✨Prepare for Customer Service Scenarios
Expect questions about handling difficult customer situations. Think of examples where you've successfully resolved complaints or enhanced customer satisfaction, showcasing your ability to create a welcoming atmosphere.
✨Discuss Inventory Management Experience
Since maintaining stock levels is crucial, be ready to talk about your experience with inventory management. Share specific instances where you've effectively managed stock to prevent shortages or overstocking during busy events.