At a Glance
- Tasks: Lead hotel operations and guide a passionate team to deliver exceptional guest experiences.
- Company: Join LGH Hotels Management, a growing leader in the UK hospitality industry with 42 hotels.
- Benefits: Enjoy employee discounts, free meals, wellbeing support, and a cycle to work scheme.
- Other info: Located in the heart of Glasgow, the hotel features modern amenities and a supportive team culture.
- Why this job: This role offers hands-on experience and the chance to develop your management skills in a vibrant environment.
- Qualifications: Ideal candidates should have strong management experience and excellent communication skills.
The predicted salary is between 30000 - 42000 € per year.
Back Shift Duty Manger - Glasgow
Back Shift Duty Manger Glasgow Argyle Hotel, Signature Collection by Best Western
The Opportunity
Are you ready to take on a leadership role and oversee all hotel operations? Working in partnership with an experienced General Manager, you\'ll have the opportunity to apply your knowledge across all operational departments.
What You\'ll Do:
- Lead with Passion: Naturally guide and direct a team of Hospitality Service Experts who are dedicated to delivering exceptional guest experiences.
- Hands-On Approach: Embrace a hands-on role, working across various departments to ensure smooth operations.
- Develop Talent: Take ownership of the ongoing development of your team, fostering a positive and growth-oriented environment.
- Grow Your Skills: This role is perfect for an established Head of Department looking for their first management opportunity, allowing you to develop your skills in all areas of the business.
Be part of a team that values passion, dedication, and exceptional service. If you\'re ready to lead with expertise and make a significant impact, we want to hear from you!
Benefits
- Our enviable employee discounts on bedroom rates across our Best Western hotel portfolio.
- Shopping discounts - ranging from groceries, fashion, travel, utilities, days out, and even holidays.
- Eye care
- Free legal & money advice
- Counseling sessions
- Hospital & death benefit plans
- Cycle to work scheme
- Wellbeing tips and support fitness videos
- Recipe ideas
- Advice on keeping active and healthy living
- Wellbeing podcasts and tv
- Breathing exercises
- 24/7 advice and support line
- Team reward & recognition
- Free meals on duty
- Free parking
- You will be an adaptable head of department or a senior member of the operations team with strong management experience within a similar sized property.
- Commercial acumen and a proven track record in improving business metrics.
- Credibility and personal drive; you will be visible amongst the team.
- Will be a key ambassador across the hotel, personally promoting the hotel whilst ensuring your team does the same.
- Exceptional level of numeracy and literacy skills.
- Excellent communication skills.
- Ability to produce and analyse reports to drive the performance of the hotel.
- Manage and lead the team through periods of change with an authentic and genuine demeanour.
The Glasgow Hotel, part of the Signature Collection by Best Western, seamlessly blends old and new architecture, making it a standout on the Glasgow skyline near the River Clyde, right in the heart of vibrant Glasgow.
Just seconds from junction 19 of the M8, 300 meters from Anderston railway station, and less than a mile from both Glasgow Central and Glasgow Queen Street train stations, the hotel is ideally located.
The hotel features 141 bedrooms, including 16 family rooms and 12 self-catering studio apartments. It also offers six meeting rooms with a capacity for up to 160 delegates, an indoor 15-meter swimming pool, a gym, and beauty treatment rooms
About us
Looking for an exciting career in the hospitality industry? Look no further than LGH Hotels Management! With a growing portfolio of 42 hotels throughout the UK, including globally recognised brands such as Crowne Plaza, Holiday Inn, and Best Western, all located in prime locations, we are the premier destination for those seeking a fulfilling career in hospitality. Join our dynamic team and be a part of shaping the future of the UK hospitality industry.
Company
Learn more about this company
Visit this company\'s hub to learn about their values, culture, and latest jobs.
Visit employer hub
Back Shift Duty Manger - Glasgow employer: SLM COMMUNITY LEISURE CHARITABLE TRUST
Join LGH Hotels Management as a Back Shift Duty Manager at the Argyle Hotel in Glasgow, where you will thrive in a vibrant work culture that prioritises exceptional service and employee development. Enjoy a range of benefits including generous discounts, wellness support, and opportunities for personal growth in a dynamic environment, all while being part of a team that values passion and dedication. With its prime location near the River Clyde and excellent transport links, this role offers a unique chance to lead a talented team in a standout hotel setting.
Contact Detail:
SLM COMMUNITY LEISURE CHARITABLE TRUST Recruiting Team
StudySmarter Expert Advice🤫
We think this is how you could land Back Shift Duty Manger - Glasgow
✨Tip Number 1
Familiarise yourself with the hotel and its operations. Visit the Argyle Hotel if possible, or explore their website to understand their services and guest experience focus. This knowledge will help you speak confidently about how you can contribute to their team.
✨Tip Number 2
Network with current or former employees of the hotel or similar establishments. Engaging in conversations can provide insights into the company culture and expectations, which can be invaluable during interviews.
✨Tip Number 3
Prepare to discuss your leadership style and how you've successfully managed teams in the past. Be ready to share specific examples of how you've developed talent and improved operational efficiency in previous roles.
✨Tip Number 4
Showcase your commercial acumen by being prepared to discuss how you would drive business metrics at the hotel. Think about strategies you could implement to enhance guest satisfaction and increase revenue.
We think you need these skills to ace Back Shift Duty Manger - Glasgow
Some tips for your application 🫡
Understand the Role:Before applying, make sure you fully understand the responsibilities of a Back Shift Duty Manager. Familiarise yourself with the key skills required, such as leadership, communication, and operational management.
Tailor Your CV:Customise your CV to highlight relevant experience in hospitality management. Emphasise your leadership roles, achievements in improving business metrics, and any hands-on experience in hotel operations.
Craft a Compelling Cover Letter:Write a cover letter that showcases your passion for hospitality and your ability to lead a team. Mention specific examples of how you've developed talent and improved guest experiences in previous roles.
Highlight Your Skills:In your application, clearly outline your exceptional numeracy and literacy skills, as well as your ability to analyse reports. These are crucial for driving hotel performance and will set you apart from other candidates.
How to prepare for a job interview at SLM COMMUNITY LEISURE CHARITABLE TRUST
✨Show Your Leadership Skills
As a Back Shift Duty Manager, you'll be leading a team. Be prepared to discuss your leadership style and provide examples of how you've successfully managed teams in the past. Highlight any experiences where you motivated your team to achieve exceptional guest experiences.
✨Demonstrate a Hands-On Approach
This role requires a hands-on attitude. During the interview, share specific instances where you've rolled up your sleeves to solve problems or improve operations. This will show that you're not just a manager but also an active participant in the team's success.
✨Discuss Talent Development
The ideal candidate is someone who fosters growth within their team. Be ready to talk about how you've developed talent in previous roles. Share strategies you've used to mentor staff and create a positive work environment that encourages professional development.
✨Prepare for Operational Questions
Expect questions related to hotel operations and performance metrics. Brush up on your knowledge of key performance indicators in the hospitality industry. Be prepared to discuss how you've used data to drive improvements in service and operational efficiency.
