At a Glance
- Tasks: Welcome guests, take orders, and ensure a memorable dining experience.
- Company: Join Slim Chickens, a Sunday Times Best Big Company to work for 2025.
- Benefits: Enjoy 50% off meals, flexible hours, and career growth opportunities.
- Other info: Flexible scheduling and access to exclusive discounts and financial advice.
- Why this job: Be part of an energetic team serving delicious Southern-inspired chicken.
- Qualifications: Positive attitude and passion for customer service; experience is a plus.
The predicted salary is between 20000 - 25000 £ per year.
Could you be our next Front of House Team Member in Slim Chickens York? Are you passionate about providing exceptional customer service and creating memorable dining experiences? Do you love working in a fast-paced, energetic environment? Slim Chickens is looking for friendly and enthusiastic Front of House Team Members to join our growing family!
Why Slim Chickens? Slim Chickens is a Sunday Times Best Big Company to work for 2025, where you will have endless opportunities to develop, grow and learn new skills, whilst working alongside some of the best colleagues in hospitality. There really has never been a better time to join us!
At Slim Chickens, Southern-inspired flavours meet a modern, energetic vibe. We’re on a mission to serve up the best chicken around, and as we grow, we need team members who are just as excited about our journey as we are.
What You’ll Be Doing:
- Greeting and welcoming guests with a warm, friendly attitude
- Taking orders accurately and efficiently at the counter or through table service
- Ensuring that every guest has a positive and memorable dining experience
- Delivering food and drinks to guests with a smile and ensuring everything is to their satisfaction
- Assisting with seating arrangements and maintaining a clean, organised dining area
- Handling payments and ensuring accuracy in all transactions
- Collaborating with the kitchen and other team members to ensure smooth service
- Providing excellent customer service and addressing any guest inquiries or concerns promptly
What We’re Looking For:
- A positive attitude and a passion for delivering great customer service
- Strong communication and interpersonal skills
- Ability to work well in a team and contribute to a positive work environment
- Attention to detail and ability to multitask in a fast-paced setting
- Flexibility to work various shifts, including weekends and bank holidays
- Previous experience in a customer-facing role is a plus, but not required—enthusiasm and a willingness to learn are what matter most!
Why You’ll Love It Here:
- Generous Colleague Discount: Enjoy 50% off your total bill for you and 5 friends across all of our Brands.
- Exclusive Discounts: Access special offers and discounts at thousands of online and high-street retailers, restaurants, entertainment, gifting, gym membership and many more through our BRG Spark App.
- Secure Your Future: Benefit from free mortgage advice and access to our Financial & Wellbeing Centre.
- Access Your Pay Anytime: With our partner Wagestream, you can tap into your earnings whenever you need them.
- Stay Well: Take advantage of our Healthcare Cashplan and Employee Assistance Programme (EAP).
- Referral Rewards: Earn bonuses by referring your friends to join our team.
- Career Advancement: Enjoy excellent opportunities for growth and development within our diverse brand portfolio.
- Flexible Working: Find a work-life balance with flexible scheduling options.
If you’re ready to step up, lead a team, and have fun whilst doing it, Slim Chickens is where you need to be! Apply today – let’s make chicken history together!
Slim's is part of Boparan Restaurant Group (BRG), a growing hospitality group of brands, committed to our goal of striving to become the Best Restaurant Group in everything we do. We’re obsessed with building credibility, going above and beyond, and delivering a memorable guest experience and an amazing working environment.
At BRG, we live by our core values:
- Honest: Acting with integrity in everything we do
- Hardworking: Giving our best, every day
- Hungry: Always striving for growth and excellence
- Heart: Caring deeply about our people, our guests, and our communities
Front of House Pro — Guest Experience & Team Growth employer: Slim Chickens
At Slim Chickens, we pride ourselves on being a Sunday Times Best Big Company to work for in 2025, offering a vibrant and supportive work culture where your passion for exceptional customer service can truly shine. With generous benefits like a 50% colleague discount, flexible working options, and ample opportunities for career advancement within our growing hospitality group, you'll find a rewarding environment that values your growth and well-being. Join us in creating memorable dining experiences while enjoying the camaraderie of a dedicated team in the heart of York!
StudySmarter Expert Advice🤫
We think this is how you could land Front of House Pro — Guest Experience & Team Growth
✨Tip Number 1
Get to know the company! Before your interview, do a bit of research on Slim Chickens. Understand their values and what makes them tick. This way, you can show off your enthusiasm and how you fit into their mission.
✨Tip Number 2
Practice your people skills! Since this role is all about guest experience, think of some scenarios where you’ve provided great customer service. Be ready to share these stories during your chat with us!
✨Tip Number 3
Dress to impress! First impressions matter, so make sure you look smart and presentable for your interview. It shows that you care about the opportunity and respect the team.
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows you’re serious about joining the Slim Chickens family. Let’s make chicken history together!
We think you need these skills to ace Front of House Pro — Guest Experience & Team Growth
Some tips for your application 🫡
Show Your Passion:When you're writing your application, let your enthusiasm for customer service shine through! We want to see that you’re excited about creating memorable dining experiences and being part of our energetic team.
Tailor Your Application:Make sure to customise your application to highlight how your skills and experiences align with what we’re looking for. Mention any previous roles where you’ve provided great service or worked in a fast-paced environment.
Be Yourself:We love authenticity! Don’t be afraid to let your personality come through in your application. Share a bit about yourself and why you think you’d be a great fit for Slim Chickens.
Apply Through Our Website:For the best chance of joining our team, make sure to apply directly through our website. It’s the easiest way for us to see your application and get you on the path to making chicken history with us!
How to prepare for a job interview at Slim Chickens
✨Know the Company
Before your interview, take some time to research Slim Chickens. Understand their mission, values, and what makes them stand out in the hospitality industry. This will not only help you answer questions more effectively but also show your genuine interest in being part of their team.
✨Show Your Enthusiasm
Since this role is all about creating memorable dining experiences, let your passion for customer service shine through. Share examples from your past experiences where you went above and beyond for a guest or how you handled a challenging situation with a positive attitude.
✨Practice Common Interview Questions
Prepare for typical interview questions related to teamwork, customer service, and handling fast-paced environments. Think about how you can relate your answers back to the skills and qualities Slim Chickens is looking for, like strong communication and attention to detail.
✨Dress the Part
Even though it’s a casual dining environment, dressing smartly for your interview shows that you respect the opportunity. Aim for a neat and tidy appearance that reflects the energetic vibe of Slim Chickens while still being comfortable enough to move around.