At a Glance
- Tasks: Lead multiple Slim Chickens restaurants, driving performance and developing management teams.
- Company: Join the exciting Slim Chickens family, known for its Southern hospitality.
- Benefits: Opportunity for career growth, competitive salary, and a chance to make a real impact.
- Other info: Dynamic role with hands-on responsibilities and travel between locations.
- Why this job: Be a key player in an expanding brand and inspire high-performing teams.
- Qualifications: Experience in multi-site operations and strong leadership skills required.
The predicted salary is between 40500 - 49500 £ per year.
Location: Uxbridge and other locations TBC | 45 Hours Per Week | Start Date: ASAP
Are you a natural leader with a passion for hospitality and driving operational success? We're looking for an Operations Manager to join the Slim Chickens family!
Slim Chickens brings Southern hospitality and freshly prepared, hand-breaded chicken to the fast-casual dining scene. We're looking for an ambitious, motivated and hands-on Operations Manager who can help drive our restaurant forward.
If you thrive in a fast-paced environment, enjoy developing people and know what it takes to run a successful restaurant, we'd love to hear from you!
What's the role all about?
As our Multi-Site Operations Manager, you'll be responsible for overseeing the performance and operations of multiple Slim Chickens restaurants. Working closely with General Managers across your sites, you'll provide leadership, guidance and support to ensure each restaurant operates to the highest standards. You'll be responsible for driving commercial performance, developing management teams and creating a consistent experience for both our guests and employees. This role reports directly to the Director of Exultant.
This is a hands-on, field-based role requiring regular visits to your restaurants and the ability to bring out the best in every team.
What you’ll be doing:
- Overseeing the day-to-day operations and performance of multiple restaurant locations.
- Supporting, coaching and developing General Managers to achieve their full potential.
- Driving sales growth, profitability and overall commercial performance across all sites.
- Monitoring key business metrics, including labour costs, food costs, stock control and wastage.
- Ensuring consistent brand standards, food quality, cleanliness and customer service across every restaurant.
- Identifying operational opportunities and implementing improvements to drive performance.
- Leading recruitment, retention and succession planning across your sites.
- Ensuring compliance with food safety, health and safety and company procedures.
- Conducting regular restaurant visits and operational reviews.
- Building a strong management culture that encourages accountability, teamwork and high performance.
- Working closely with senior leadership to deliver business objectives and support future expansion.
What we’re looking for:
- Proven experience in a multi-site operations or area management role within hospitality, QSR or the restaurant industry.
- Experience overseeing multiple locations and managing General Managers.
- A strong commercial mindset with a track record of improving sales and profitability.
- Excellent leadership skills with the ability to inspire and develop management teams.
- Strong understanding of labour management, food costs, stock control and operational performance.
- A hands-on approach with the ability to identify problems and deliver practical solutions.
- Excellent communication, organisation and decision-making skills.
- Flexibility to travel between restaurant locations as required.
What’s in it for you:
- A fantastic opportunity to join an exciting and expanding restaurant brand.
- The opportunity to make a real impact across multiple locations.
- The chance to develop and grow alongside the business.
- A senior leadership position with significant operational responsibility.
- The opportunity to build, develop and lead high-performing teams.
Ready to make your mark? If you’re a passionate multi-site leader who knows how to drive results, develop people and deliver operational excellence, we’d love to hear from you!
Operations Manager in London employer: Slim Chickens Uxbridge
Slim Chickens Uxbridge provides a vibrant work culture that emphasizes teamwork and leadership. Employees benefit from hands-on training and opportunities for career growth within the hospitality industry. The focus on quality food and customer service creates a rewarding environment for all team members.
StudySmarter Expert Advice🤫
We think this is how you could land Operations Manager in London
✨Get a Taste of the Scene
Try visiting local eateries and asking if they have any full-time positions available. Many hospitality jobs aren’t advertised online, so popping in for a chat can give you an edge and show your enthusiasm!
✨Network at Food Festivals
Food festivals and culinary events are buzzing with industry connections. Attend these to meet restaurateurs and other food service pros; you never know who might be looking for their next star employee!
✨Show Off Your Skills
Create a short video showcasing your cooking or customer service flair. Post it on social media or even send it directly to places you want to work at, like Slim Chickens Uxbridge. It’s a fun way to stand out and demonstrate what you bring to the table!
✨Reach Out Directly to Slim Chickens Uxbridge
Don't be shy about reaching out to Slim Chickens Uxbridge directly through their website. Express your interest in available roles and attach your CV, showing your genuine eagerness to be part of their team. Personal touches can go a long way!
We think you need these skills to ace Operations Manager in London
Some tips for your application 🫡
Show Off Your Service Experience:In the hospitality-food-service world, your experience is key! Make sure to highlight any previous roles you've had in restaurants, cafes, or catering. We want to see your customer service skills shine, so include specific examples where you went above and beyond for clients.
Certificates Matter:If you’ve got any relevant certifications, like food safety or bartender training, flaunt them! They can really set you apart from the crowd and show us your dedication to the industry. Just make sure to mention them clearly in your CV or cover letter!
Craft a Genuine Cover Letter:Take the time to write a personal cover letter that reflects your passion for hospitality. Share why you’re excited about Slim Chickens Uxbridge and how your skills can contribute to our team's success. We're after that genuine connection!
Highlight Your Team Spirit:In full-time roles, teamwork is everything! Emphasise your ability to work collaboratively in busy environments. Mention any experiences where you’ve effectively collaborated with colleagues or managed conflicts — it's just as important as your technical skills!
How to prepare for a job interview at Slim Chickens Uxbridge
✨Show Your People Skills
In hospitality, customer service is everything! Be ready to showcase examples of how you've engaged with customers positively. Maybe you turned a tough situation around or went that extra mile for a guest—let’s hear those stories!
✨Know Your Menu Inside Out
Expect some technical questions about food and drink, especially if you're applying for a kitchen or service role. Brush up on the menu items, including ingredients and any potential allergens. If you’ve got any favourite dishes or cocktails, have a little something prepared to discuss, too!
✨Demonstrate Your Team Spirit
Hospitality thrives on teamwork, so think of examples where you've worked well with others in a fast-paced environment. Be prepared to discuss what makes a great team member and how you contribute to a positive working vibe. They’re looking for that 'good fit!'
✨Get Ready for a Practical Test
In full-time food service roles, don’t be surprised if they want to see your skills in action. Whether it's serving a table or prepping a dish, be mentally prepared for a practical test during the interview. Practice makes perfect—a little dry run with friends could give you the edge!
