At a Glance
- Tasks: Lead and inspire the front-of-house team to deliver amazing customer experiences.
- Company: Join Slim Chickens, a vibrant and growing hospitality brand.
- Benefits: Enjoy 50% off meals, flexible scheduling, and career advancement opportunities.
- Other info: Dynamic work environment with endless growth potential.
- Why this job: Be part of a fun team and make a real impact in hospitality.
- Qualifications: Experience in a supervisory role and a passion for great service.
The predicted salary is between 24000 - 36000 £ per year.
Could you be our next Front of House Supervisor in Slim Chickens Utilita Arena? Slim Chickens serves up southern-inspired fresh delicious chicken tenders, wings, and sandwiches in a casual, laid-back setting!
Slim Chickens is a Sunday Times Best Big Company to work for 2025, where you will have endless opportunities to develop, grow and learn new skills, whilst working alongside some of the best colleagues in hospitality. There really has never been a better time to join us!
Slim's is where southern-inspired flavours meet a vibrant, modern vibe. We’re on a mission to serve up the best chicken around, and as we grow, we need a Front of House Supervisor who’s as excited about our journey as we are.
What You’ll Be Doing- Supervising and coordinating front-of-house operations to ensure seamless service
- Leading, mentoring, and motivating the front-of-house team to deliver outstanding customer experiences
- Ensuring the highest standards of customer service, cleanliness, and presentation
- Managing guest relations, handling any issues, and ensuring customer satisfaction
- Assisting with staff training and development to uphold our brand standards
- Supporting the management team in driving sales and achieving business goals
- Creating a welcoming and positive atmosphere where both staff and guests thrive
- Proven experience in a supervisory role within a restaurant or similar fast-paced environment
- A natural leader with the ability to inspire and guide a team
- A passion for hospitality and delivering top-notch service
- Excellent communication and interpersonal skills
- Strong organisational abilities and attention to detail
- Ability to stay calm and efficient under pressure
- Flexible availability that includes weekends, late nights and bank holidays – we’re always on the go!
- Generous Colleague Discount: Enjoy 50% off your total bill for you and 5 friends across all of our Brands.
- Exclusive Discounts: Access special offers and discounts at thousands of online and high-street retailers, restaurants, entertainment, gifting, gym membership and many more through our BRG Spark App.
- Secure Your Future: Benefit from free mortgage advice and access to our Financial & Wellbeing Centre.
- Access Your Pay Anytime: With our partner Wagestream, you can tap into your earnings whenever you need them.
- Stay Well: Take advantage of our Healthcare Cashplan and Employee Assistance Programme (EAP).
- Referral Rewards: Earn bonuses by referring your friends to join our team.
- Career Advancement: Enjoy excellent opportunities for growth and development within our diverse brand portfolio.
- Flexible Working: Find a work-life balance with flexible scheduling options.
If you’re ready to step up, lead a team, and have fun whilst doing it, Slim Chickens is where you need to be! Apply today – let’s make chicken history together!
Slim's is part of Boparan Restaurant Group (BRG), a growing hospitality group of brands, committed to our goal of striving to become the Best Restaurant Group in everything we do. We’re obsessed with building credibility, going above and beyond, and delivering a memorable guest experience and an amazing working environment.
At BRG, We Live By Our Core Values- Honest – Acting with integrity in everything we do
- Hardworking – Giving our best, every day
- Hungry – Always striving for growth and excellence
- Heart – Caring deeply about our people, our guests, and our communities
- Fast-Paced Experience
- Food Safety
- Supervisor
- Health and Safety
- Customer Service
FOH Supervisor in Birmingham employer: Slim Chickens UK
At Slim Chickens, located in the vibrant Utilita Arena, we pride ourselves on being a Sunday Times Best Big Company to work for in 2025, offering a dynamic work culture that fosters growth and development. As a Front of House Supervisor, you'll enjoy generous benefits including a 50% colleague discount, flexible working options, and access to career advancement opportunities, all while being part of a passionate team dedicated to delivering exceptional customer experiences in a lively, southern-inspired setting.
StudySmarter Expert Advice🤫
We think this is how you could land FOH Supervisor in Birmingham
✨Tip Number 1
Get to know the company culture! Before your interview, check out Slim Chickens' vibe on social media or their website. This will help you tailor your answers and show that you're genuinely excited about joining the team.
✨Tip Number 2
Practice your leadership stories! Think of times when you've successfully led a team or resolved customer issues. Being able to share these experiences will demonstrate your suitability for the Front of House Supervisor role.
✨Tip Number 3
Dress the part! When you show up for your interview, make sure you look sharp and professional. It reflects your respect for the role and the company, plus it sets a positive tone for the conversation.
✨Tip Number 4
Follow up after your interview! A quick thank-you email can go a long way in showing your enthusiasm for the position. Plus, it keeps you fresh in their minds as they make their decision.
We think you need these skills to ace FOH Supervisor in Birmingham
Some tips for your application 🫡
Show Your Passion for Hospitality:When you're writing your application, let your love for the hospitality industry shine through! Share any experiences that highlight your enthusiasm for delivering top-notch service and creating memorable guest experiences.
Tailor Your Application:Make sure to customise your application to fit the Front of House Supervisor role. Highlight your supervisory experience and any relevant skills that match what we're looking for, like leadership and communication abilities.
Be Clear and Concise:Keep your application straightforward and to the point. Use clear language and avoid jargon. We want to see your personality, so don’t be afraid to let it show while keeping it professional!
Apply Through Our Website:We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for this exciting opportunity at Slim Chickens!
How to prepare for a job interview at Slim Chickens UK
✨Know the Menu Inside Out
Before your interview, make sure you’re familiar with Slim Chickens' menu. Understand the different dishes, ingredients, and what makes them special. This will show your passion for the brand and help you answer questions about customer service scenarios.
✨Showcase Your Leadership Skills
As a Front of House Supervisor, you'll need to lead a team. Prepare examples from your past experiences where you've successfully motivated or mentored others. Highlight how you handled challenges and created a positive atmosphere for both staff and guests.
✨Demonstrate Your Customer Service Expertise
Think of specific instances where you went above and beyond for a customer. Be ready to discuss how you handle difficult situations and ensure customer satisfaction. This is crucial in a fast-paced environment like Slim Chickens!
✨Be Ready for Scenario Questions
Expect to be asked how you would handle various front-of-house situations. Practice responses to common scenarios, such as managing a busy shift or resolving a guest complaint. This will help you stay calm and articulate during the interview.
