FOH Supervisor in Newcastle upon Tyne

FOH Supervisor in Newcastle upon Tyne

Newcastle upon Tyne Full-Time 24000 - 30000 £ / year (est.) No home office possible
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At a Glance

  • Tasks: Lead and inspire the front-of-house team to deliver amazing customer experiences.
  • Company: Join Slim Chickens, a vibrant and growing hospitality brand.
  • Benefits: Enjoy 50% off meals, flexible scheduling, and career advancement opportunities.
  • Other info: Dynamic work environment with excellent growth potential.
  • Why this job: Be part of a fun team and make chicken history together!
  • Qualifications: Experience in a supervisory role and a passion for hospitality.

The predicted salary is between 24000 - 30000 £ per year.

Could you be our next Front of House Supervisor in Slim Chickens Newcastle? Slim Chickens serves up southern-inspired fresh delicious chicken tenders, wings, and sandwiches in a casual, laid-back setting!

Slim Chickens is a Sunday Times Best Big Company to work for 2025, where you will have endless opportunities to develop, grow and learn new skills, whilst working alongside some of the best colleagues in hospitality. There really has never been a better time to join us!

Slim's is where southern-inspired flavours meet a vibrant, modern vibe. We’re on a mission to serve up the best chicken around, and as we grow, we need a Front of House Supervisor who’s as excited about our journey as we are.

What You’ll Be Doing

  • Supervising and coordinating front-of-house operations to ensure seamless service
  • Leading, mentoring, and motivating the front-of-house team to deliver outstanding customer experiences
  • Ensuring the highest standards of customer service, cleanliness, and presentation
  • Managing guest relations, handling any issues, and ensuring customer satisfaction
  • Assisting with staff training and development to uphold our brand standards
  • Supporting the management team in driving sales and achieving business goals
  • Creating a welcoming and positive atmosphere where both staff and guests thrive

What We’re Looking For

  • Proven experience in a supervisory role within a restaurant or similar fast-paced environment
  • A natural leader with the ability to inspire and guide a team
  • A passion for hospitality and delivering top-notch service
  • Excellent communication and interpersonal skills
  • Strong organisational abilities and attention to detail
  • Ability to stay calm and efficient under pressure
  • Flexible availability that includes weekends, late nights and bank holidays – we’re always on the go!

Why You’ll Love It Here

  • Generous Colleague Discount: Enjoy 50% off your total bill for you and 5 friends across all of our Brands, because great food is meant to be shared. You can also get 20% off at Carluccio’s retail gift shop & deli (in store and online)
  • Exclusive Discounts: Access special offers and discounts at thousands of online and high-street retailers, restaurants, entertainment, gifting, gym membership and many more through our BRG Spark App
  • Secure Your Future: Benefit from free mortgage advice and access to our Financial & Wellbeing Centre
  • Access Your Pay Anytime: With our partner Wagestream, you can tap into your earnings whenever you need them
  • Stay Well: Take advantage of our Healthcare Cashplan and Employee Assistance Programme (EAP)
  • Referral Rewards: Earn bonuses by referring your friends to join our team
  • Career Advancement: Enjoy excellent opportunities for growth and development within our diverse brand portfolio
  • Flexible Working: Find a work-life balance with flexible scheduling options

If you’re ready to step up, lead a team, and have fun whilst doing it, Slim Chickens is where you need to be! Apply today – let’s make chicken history together!

Slim's is part of Boparan Restaurant Group (BRG), a growing hospitality group of brands, committed to our goal of striving to become the Best Restaurant Group in everything we do. We’re obsessed with building credibility, going above and beyond, and delivering a memorable guest experience and an amazing working environment.

At BRG, We Live By Our Core Values

  • Honest – Acting with integrity in everything we do
  • Hardworking – Giving our best, every day
  • Hungry – Always striving for growth and excellence
  • Heart – Caring deeply about our people, our guests, and our communities

FOH Supervisor in Newcastle upon Tyne employer: Slim Chickens UK & Europe

At Slim Chickens Newcastle, we pride ourselves on being a Sunday Times Best Big Company to work for in 2025, offering a vibrant and supportive work culture where your growth is our priority. As a Front of House Supervisor, you'll enjoy generous benefits including a 50% colleague discount, flexible working options, and numerous opportunities for career advancement within our expanding hospitality group. Join us in creating memorable experiences while working alongside passionate colleagues in a dynamic environment that celebrates southern-inspired flavours and exceptional service.
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Contact Detail:

Slim Chickens UK & Europe Recruiting Team

StudySmarter Expert Advice 🤫

We think this is how you could land FOH Supervisor in Newcastle upon Tyne

✨Tip Number 1

Get to know the company culture! Before your interview, check out Slim Chickens' vibe on social media and their website. This will help you connect with the team and show that you're genuinely excited about joining the family.

✨Tip Number 2

Practice your leadership stories! Think of times when you've led a team or solved a problem in a fast-paced environment. Be ready to share these experiences during your interview to showcase your skills as a natural leader.

✨Tip Number 3

Show off your passion for hospitality! During your chat, let them know why you love working in this industry. Share your favourite customer service moments to demonstrate your commitment to delivering top-notch experiences.

✨Tip Number 4

Don’t forget to ask questions! Prepare a few thoughtful questions about the role and the team. This shows you're engaged and eager to learn more about how you can contribute to Slim Chickens' mission.

We think you need these skills to ace FOH Supervisor in Newcastle upon Tyne

Supervisory Skills
Customer Service Excellence
Team Leadership
Communication Skills
Interpersonal Skills
Organisational Abilities
Attention to Detail
Problem-Solving Skills
Ability to Work Under Pressure
Flexibility in Availability
Training and Development
Guest Relations Management
Sales Support
Creating Positive Atmosphere

Some tips for your application 🫡

Show Your Passion for Hospitality: When you're writing your application, let your love for the hospitality industry shine through! Share any experiences that highlight your enthusiasm for delivering top-notch service and creating memorable guest experiences.

Tailor Your Application: Make sure to customise your application to fit the Front of House Supervisor role. Highlight your supervisory experience and any relevant skills that match what we're looking for, like leadership and communication abilities.

Be Clear and Concise: Keep your application straightforward and to the point. Use clear language and avoid jargon. We want to see your personality, so don’t be afraid to let it show while keeping it professional!

Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for this exciting opportunity to join our Slim Chickens family!

How to prepare for a job interview at Slim Chickens UK & Europe

✨Know the Menu Inside Out

Before your interview, make sure you’re familiar with Slim Chickens' menu. Understand the different dishes, ingredients, and what makes them special. This will show your passion for the brand and help you answer questions about customer service scenarios.

✨Showcase Your Leadership Skills

Prepare examples from your past experience where you successfully led a team or resolved conflicts. Highlight how you motivated your team to deliver excellent service, as this is crucial for the Front of House Supervisor role.

✨Demonstrate Your Customer Service Passion

Think of specific instances where you went above and beyond for a customer. Be ready to discuss how you handle difficult situations and ensure customer satisfaction, as this aligns perfectly with Slim Chickens' commitment to outstanding service.

✨Ask Insightful Questions

At the end of the interview, ask questions that show your interest in the company culture and growth opportunities. Inquire about training programs or how they support their staff's development, which reflects your eagerness to grow within the team.

FOH Supervisor in Newcastle upon Tyne
Slim Chickens UK & Europe
Location: Newcastle upon Tyne

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