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- Tasks: Lead and inspire the front-of-house team to deliver amazing customer experiences.
- Company: Join Slim Chickens, a fun and vibrant restaurant group serving delicious southern-inspired food.
- Benefits: Enjoy 50% off meals, exclusive discounts, flexible working, and career advancement opportunities.
- Other info: Dynamic environment with a focus on growth and a positive atmosphere.
- Why this job: Step up, lead a team, and have fun while making chicken history!
- Qualifications: Experience in a supervisory role and a passion for hospitality.
The predicted salary is between 25000 - 30000 £ per year.
Could you be our next Front of House Supervisor in Slim Chickens Newcastle? Slim Chickens serves up southern-inspired fresh delicious chicken tenders, wings, and sandwiches in a casual, laid-back setting!
What You’ll Be Doing:
- Supervising and coordinating front-of-house operations to ensure seamless service
- Leading, mentoring, and motivating the front-of-house team to deliver outstanding customer experiences
- Ensuring the highest standards of customer service, cleanliness, and presentation
- Managing guest relations, handling any issues, and ensuring customer satisfaction
- Assisting with staff training and development to uphold our brand standards
- Supporting the management team in driving sales and achieving business goals
- Creating a welcoming and positive atmosphere where both staff and guests thrive
What We’re Looking For:
- Proven experience in a supervisory role within a restaurant or similar fast-paced environment
- A natural leader with the ability to inspire and guide a team
- A passion for hospitality and delivering top-notch service
- Excellent communication and interpersonal skills
- Strong organisational abilities and attention to detail
- Ability to stay calm and efficient under pressure
- Flexible availability that includes weekends, late nights and bank holidays – we’re always on the go!
Why You’ll Love It Here:
- Generous Colleague Discount: Enjoy 50% off your total bill for you and 5 friends across all of our Brands.
- Exclusive Discounts: Access special offers and discounts at thousands of online and high-street retailers, restaurants, entertainment, gifting, gym membership and many more through our BRG Spark App.
- Secure Your Future: Benefit from free mortgage advice and access to our Financial & Wellbeing Centre.
- Access Your Pay Anytime: With our partner Wagestream, you can tap into your earnings whenever you need them.
- Stay Well: Take advantage of our Healthcare Cashplan and Employee Assistance Programme (EAP).
- Referral Rewards: Earn bonuses by referring your friends to join our team.
- Career Advancement: Enjoy excellent opportunities for growth and development within our diverse brand portfolio.
- Flexible Working: Find a work-life balance with flexible scheduling options.
If you’re ready to step up, lead a team, and have fun whilst doing it, Slim Chickens is where you need to be! Apply today – let’s make chicken history together!
Slim's is part of Boparan Restaurant Group (BRG), a growing hospitality group of brands, committed to our goal of striving to become the Best Restaurant Group in everything we do. We’re obsessed with building credibility, going above and beyond, and delivering a memorable guest experience and an amazing working environment.
At BRG, we live by our core values:
- Honest – Acting with integrity in everything we do
- Hardworking – Giving our best, every day
- Hungry – Always striving for growth and excellence
- Heart – Caring deeply about our people, our guests, and our communities
Front of House Supervisor in Gateshead employer: Slim Chickens - Newcastle
Contact Detail:
Slim Chickens - Newcastle Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Front of House Supervisor in Gateshead
✨Tip Number 1
Get to know the company culture! Before your interview, spend some time researching Slim Chickens and its values. This will help you connect with the team and show that you're genuinely interested in being part of their laid-back, fun atmosphere.
✨Tip Number 2
Practice your leadership skills! Think of examples from your past experiences where you've successfully led a team or handled customer issues. Being able to share these stories will demonstrate your natural leadership abilities and passion for hospitality.
✨Tip Number 3
Be ready to showcase your communication skills! During the interview, engage with your interviewers as if they were guests. Show them how you would create a welcoming environment and handle any potential issues with ease.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows that you’re proactive and serious about joining the Slim Chickens family!
We think you need these skills to ace Front of House Supervisor in Gateshead
Some tips for your application 🫡
Show Your Passion for Hospitality: When writing your application, let your love for the hospitality industry shine through! Share specific experiences that highlight your enthusiasm for delivering top-notch service and creating memorable guest experiences.
Highlight Your Leadership Skills: As a Front of House Supervisor, we want to see your natural leadership abilities. Use your application to showcase examples of how you've inspired and guided a team in previous roles, and how you can bring that energy to Slim Chickens.
Be Detail-Oriented: Attention to detail is key in our fast-paced environment. Make sure your application is free from typos and clearly structured. This reflects your organisational skills and shows us you care about the little things!
Apply Through Our Website: We encourage you to apply directly through our website for a smoother process. It’s the best way for us to receive your application and get to know you better. Plus, it shows you're keen to join our Slim Chickens family!
How to prepare for a job interview at Slim Chickens - Newcastle
✨Know the Menu Inside Out
Before your interview, make sure you’re familiar with Slim Chickens' menu. Understand the different dishes, ingredients, and what makes them special. This shows your passion for the brand and helps you answer questions about customer service scenarios effectively.
✨Showcase Your Leadership Skills
Prepare examples from your past experience where you successfully led a team or resolved conflicts. Highlight how you motivated your team to deliver excellent service, as this is crucial for the Front of House Supervisor role.
✨Demonstrate Customer Service Excellence
Think of specific instances where you went above and beyond for a customer. Be ready to discuss how you handle difficult situations and ensure customer satisfaction, as this aligns perfectly with the company’s values.
✨Ask Thoughtful Questions
At the end of the interview, don’t forget to ask insightful questions about the team dynamics, training opportunities, or how success is measured in the role. This shows your genuine interest in the position and helps you assess if it’s the right fit for you.