FOH Supervisor

FOH Supervisor

Full-Time 22000 - 26000 € / year (est.) No home office possible
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At a Glance

  • Tasks: Supervise front-of-house operations and lead a dynamic team to deliver exceptional service.
  • Company: Join Slim Chickens, a Sunday Times Best Big Company to work for 2025!
  • Benefits: Enjoy 50% off meals for you and friends, plus discounts at Carluccio’s.
  • Other info: Flexible hours with opportunities for growth and skill development.
  • Why this job: Be part of a vibrant team serving delicious southern-inspired chicken in a fun atmosphere.
  • Qualifications: Experience in a supervisory role and a passion for hospitality.

The predicted salary is between 22000 - 26000 € per year.

Could you be our next Front of House Supervisor in Slim Chickens Birmingham Grand Central Station? Slim Chickens serves up southern‑inspired fresh delicious chicken tenders, wings, and sandwiches in a casual, laid‑back setting!

Why Slim Chickens? Slim Chickens is a Sunday Times Best Big Company to work for 2025, where you will have endless opportunities to develop, grow and learn new skills, whilst working alongside some of the best colleagues in hospitality. There really has never been a better time to join us! Slim’s is where southern‑inspired flavours meet a vibrant, modern vibe. We’re on a mission to serve up the best chicken around, and as we grow, we need a Front of House Supervisor who’s as excited about our journey as we are.

What You’ll Be Doing:

  • Supervising and coordinating front‑of‑house operations to ensure seamless service
  • Leading, mentoring, and motivating the front‑of‑house team to deliver outstanding customer experiences
  • Ensuring the highest standards of customer service, cleanliness, and presentation
  • Managing guest relations, handling any issues, and ensuring customer satisfaction
  • Assisting with staff training and development to uphold our brand standards
  • Supporting the management team in driving sales and achieving business goals
  • Creating a welcoming and positive atmosphere where both staff and guests thrive

What We’re Looking For:

  • Proven experience in a supervisory role within a restaurant or similar fast‑paced environment
  • A natural leader with the ability to inspire and guide a team
  • A passion for hospitality and delivering top‑notch service
  • Excellent communication and interpersonal skills
  • Strong organisational abilities and attention to detail
  • Ability to stay calm and efficient under pressure
  • Flexible availability that includes weekends, late nights and bank holidays – we’re always on the go!

Why You’ll Love It Here:

  • Generous Colleague Discount: Enjoy 50% off your total bill for you and 5 friends across all of our Brands, because great food is meant to be shared! You can also get 20% off at Carluccio’s retail gift shop.

FOH Supervisor employer: Slim Chickens - Birmingham Grand Central

At Slim Chickens Birmingham Grand Central Station, we pride ourselves on being a Sunday Times Best Big Company to work for in 2025, offering a vibrant work culture where you can develop and grow your skills alongside passionate colleagues. As a Front of House Supervisor, you'll enjoy generous benefits like a 50% discount for you and friends, while contributing to a welcoming atmosphere that prioritises outstanding customer experiences and team collaboration. Join us on our exciting journey to serve the best southern-inspired chicken in a dynamic and supportive environment!

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Contact Detail:

Slim Chickens - Birmingham Grand Central Recruiting Team

StudySmarter Expert Advice🤫

We think this is how you could land FOH Supervisor

Tip Number 1

Get to know the company culture! Before your interview, spend some time at Slim Chickens or check out their social media. This will help you understand their vibe and show that you're genuinely interested in being part of the team.

Tip Number 2

Practice your leadership skills! Think of examples from your past experiences where you've successfully led a team or handled customer issues. Be ready to share these stories during your interview to demonstrate your fit for the Front of House Supervisor role.

Tip Number 3

Dress the part! When you show up for your interview, make sure you look sharp and professional. It’s all about making a great first impression, and we want to see that you take pride in your appearance, just like we do at Slim Chickens.

Tip Number 4

Follow up after your interview! A quick thank-you email can go a long way. It shows your enthusiasm for the position and keeps you fresh in the interviewer's mind. Plus, it’s a nice touch that reflects our commitment to excellent customer service!

We think you need these skills to ace FOH Supervisor

Supervisory Skills
Team Leadership
Customer Service Excellence
Communication Skills
Interpersonal Skills
Organisational Abilities
Attention to Detail

Some tips for your application 🫡

Show Your Passion for Hospitality:When writing your application, let your love for the hospitality industry shine through! Share specific experiences that highlight your enthusiasm for delivering top-notch service and creating memorable guest experiences.

Tailor Your Application:Make sure to customise your CV and cover letter for the Front of House Supervisor role. Highlight relevant supervisory experience and skills that match what we’re looking for, like leadership and communication abilities.

Be Yourself:We want to get to know the real you! Don’t be afraid to inject a bit of personality into your application. Share your unique story and what makes you excited about joining Slim Chickens – we love authenticity!

Apply Through Our Website:For the best chance of success, make sure to apply directly through our website. It’s super easy and ensures your application lands in the right hands. We can’t wait to see what you bring to the table!

How to prepare for a job interview at Slim Chickens - Birmingham Grand Central

Know the Menu Inside Out

Before your interview, make sure you’re familiar with Slim Chickens' menu. Understand the different dishes, ingredients, and what makes them special. This shows your passion for the brand and will help you answer questions about customer service and menu recommendations.

Showcase Your Leadership Skills

As a Front of House Supervisor, you'll need to lead a team. Prepare examples from your past experiences where you've successfully motivated or trained staff. Highlight how you handled challenges and maintained a positive atmosphere, as this is key to the role.

Demonstrate Customer Service Excellence

Think of specific instances where you went above and beyond for a customer. Be ready to discuss how you handle difficult situations and ensure guest satisfaction. This will illustrate your commitment to delivering top-notch service, which is crucial for Slim Chickens.

Be Ready for Scenario Questions

Expect to be asked how you would handle various front-of-house scenarios, like managing a busy shift or resolving a customer complaint. Practise your responses to these types of questions so you can demonstrate your problem-solving skills and ability to stay calm under pressure.