Front of House Supervisor in Birmingham

Front of House Supervisor in Birmingham

Birmingham Full-Time 24000 - 30000 £ / year (est.) No working from home possible
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At a Glance

  • Tasks: Lead and inspire the front-of-house team to deliver amazing customer experiences.
  • Company: Join Slim Chickens, a Sunday Times Best Big Company to work for 2025!
  • Benefits: Enjoy 50% off meals, flexible scheduling, and career growth opportunities.
  • Other info: Flexible hours, exclusive discounts, and a supportive work environment await you!
  • Why this job: Be part of a vibrant team serving delicious southern-inspired chicken in a fun atmosphere.
  • Qualifications: Experience in a supervisory role and a passion for hospitality.

The predicted salary is between 24000 - 30000 £ per year.

Could you be our next Front of House Supervisor in Slim Chickens Birmingham Grand Central Station? Slim Chickens serves up southern‑inspired fresh delicious chicken tenders, wings, and sandwiches in a casual, laid‑back setting!

Why Slim Chickens? Slim Chickens is a Sunday Times Best Big Company to work for 2025, where you will have endless opportunities to develop, grow and learn new skills, whilst working alongside some of the best colleagues in hospitality. There really has never been a better time to join us! Slim’s is where southern‑inspired flavours meet a vibrant, modern vibe. We’re on a mission to serve up the best chicken around, and as we grow, we need a Front of House Supervisor who’s as excited about our journey as we are.

What You’ll Be Doing:

  • Supervising and coordinating front‑of‑house operations to ensure seamless service
  • Leading, mentoring, and motivating the front‑of‑house team to deliver outstanding customer experiences
  • Ensuring the highest standards of customer service, cleanliness, and presentation
  • Managing guest relations, handling any issues, and ensuring customer satisfaction
  • Assisting with staff training and development to uphold our brand standards
  • Supporting the management team in driving sales and achieving business goals
  • Creating a welcoming and positive atmosphere where both staff and guests thrive

What We’re Looking For:

  • Proven experience in a supervisory role within a restaurant or similar fast‑paced environment
  • A natural leader with the ability to inspire and guide a team
  • A passion for hospitality and delivering top‑notch service
  • Excellent communication and interpersonal skills
  • Strong organisational abilities and attention to detail
  • Ability to stay calm and efficient under pressure
  • Flexible availability that includes weekends, late nights and bank holidays – we’re always on the go!

Why You’ll Love It Here:

  • Generous Colleague Discount: Enjoy 50% off your total bill for you and 5 friends across all of our Brands, because great food is meant to be shared!
  • Exclusive Discounts: Access special offers and discounts at thousands of online and high‑street retailers, restaurants, entertainment, gifting, gym membership and many more through our BRG Spark App
  • Secure Your Future: Benefit from free mortgage advice and access to our Financial & Wellbeing Centre
  • Access Your Pay Anytime: With our partner Wagestream, you can tap into your earnings whenever you need them
  • Stay Well: Take advantage of our Healthcare Cashplan and Employee Assistance Programme (EAP)
  • Referral Rewards: Earn bonuses by referring your friends to join our team
  • Career Advancement: Enjoy excellent opportunities for growth and development within our diverse brand portfolio
  • Flexible Working: Find a work‑life balance with flexible scheduling options

If you’re ready to step up, lead a team, and have fun whilst doing it, Slim Chickens is where you need to be! Apply today – let’s make chicken history together!

Slim's is part of Boparan Restaurant Group (BRG), a growing hospitality group of brands, committed to our goal of striving to become the Best Restaurant Group in everything we do. We’re obsessed with building credibility, going above and beyond, and delivering a memorable guest experience and an amazing working environment.

Core Values:

  • Honest – Acting with integrity in everything we do
  • Hardworking – Giving our best, every day
  • Hungry – Always striving for growth and excellence
  • Heart – Caring deeply about our people, our guests, and our communities

Front of House Supervisor in Birmingham employer: Slim Chickens - Birmingham Grand Central

At Slim Chickens Birmingham Grand Central Station, we pride ourselves on being a Sunday Times Best Big Company to work for in 2025, offering a vibrant work culture where you can develop and grow alongside passionate colleagues in the hospitality industry. With generous benefits like a 50% colleague discount, flexible working options, and excellent career advancement opportunities, we ensure that our Front of House Supervisors thrive in a supportive environment while delivering outstanding customer experiences. Join us in our mission to serve the best chicken around and be part of a team that values integrity, hard work, and a genuine care for our people and guests.

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Contact Details:

Slim Chickens - Birmingham Grand Central Recruitment Team

StudySmarter Expert Advice🤫

We think this is how you could land Front of House Supervisor in Birmingham

Tip Number 1

Get to know the company culture! Before your interview, check out Slim Chickens' vibe and values. This will help you connect with the team and show that you're genuinely excited about being part of their journey.

Tip Number 2

Practice your leadership skills! Think of examples from your past experiences where you've led a team or handled customer issues. Being able to share these stories will demonstrate your natural leadership abilities and passion for hospitality.

Tip Number 3

Be ready to showcase your communication skills! During the interview, engage with your interviewers as if they were guests. Show them how you would create a welcoming atmosphere and handle any challenges that come your way.

Tip Number 4

Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows you’re serious about joining the Slim Chickens family and making chicken history together!

We think you need these skills to ace Front of House Supervisor in Birmingham

Supervisory Skills
Team Leadership
Customer Service Excellence
Communication Skills
Interpersonal Skills
Organisational Abilities
Attention to Detail

Some tips for your application 🫡

Show Your Passion for Hospitality:When writing your application, let your love for the hospitality industry shine through! Share experiences that highlight your enthusiasm for delivering top-notch service and creating memorable guest experiences.

Tailor Your Application:Make sure to customise your CV and cover letter for the Front of House Supervisor role. Highlight relevant supervisory experience and skills that match what we're looking for, like leadership and communication abilities.

Be Clear and Concise:Keep your application straightforward and to the point. Use clear language and bullet points where possible to make it easy for us to see why you’d be a great fit for our team!

Apply Through Our Website:We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for this exciting opportunity at Slim Chickens!

How to prepare for a job interview at Slim Chickens - Birmingham Grand Central

Know the Menu Inside Out

Before your interview, make sure you’re familiar with Slim Chickens' menu. Understand the different dishes, ingredients, and what makes them special. This will show your passion for the brand and help you answer questions about customer service scenarios.

Showcase Your Leadership Skills

As a Front of House Supervisor, you'll need to lead a team. Prepare examples from your past experiences where you've successfully motivated or trained staff. Highlight how you handled challenges and maintained a positive atmosphere, as this aligns with Slim Chickens' values.

Demonstrate Your Customer Service Expertise

Think of specific instances where you went above and beyond for a customer. Be ready to discuss how you handle difficult situations and ensure guest satisfaction. This is crucial for a role that focuses on delivering outstanding customer experiences.

Emphasise Flexibility and Team Spirit

Slim Chickens values flexibility and teamwork. Be prepared to talk about your availability and how you work well under pressure. Share examples of how you’ve collaborated with others to achieve common goals, especially in fast-paced environments.