At a Glance
- Tasks: Shape exciting projects and lead service management initiatives with a talented team.
- Company: Join AtkinsRéalis, a world-class engineering services and nuclear organisation.
- Benefits: Enjoy competitive salaries, flexible working, and tailored benefits for your lifestyle.
- Other info: Diverse and inclusive culture with excellent opportunities for professional growth.
- Why this job: Make a real impact by driving digital change and supporting clients' futures.
- Qualifications: Expertise in service architecture, strong communication skills, and ITIL knowledge required.
The predicted salary is between 40500 - 49500 £ per year.
Job Description
Overview
Leading the edge of transformation.
Are you ready to take up a vital role in shaping some of our exciting projects?
How about joining our talented team, where everyone has a voice, and together we face our clients' problems head-on.
It's a diverse and inclusive work environment where world-class talent knows no distinctions.
We know that different people have different priorities, which is why we're here to support you.
Flexible and remote working is a central part of our culture.
So, talk to us about what's ideal for you - from reduced weeks to buying more leave over school holidays.
And if you're returning from a career break, ask us how we can help you transition back into work with us.
Our clients need our help to move into the future whilst keeping business as usual and wider change programmes running efficiently.
To succeed, our customers require expert delivery and support.
In this role, soft-skills, strong stakeholder communication and influencing ability along with proven service and solution delivery skills will pay equal measure.
Your role
- Contribute to win work: understand requirements, lead and support proposal development in relation to both internal and external customer demand.
Deliver increased awareness of, engagement with, and adoption of Service Management capabilities across Atkins Réalis and our customers.
- Manage client relationships: maintain positive relationships with both internal and external customers, understanding their needs and ensure they are met.
Provide regular updates on task and service performance and respond to customer enquiries and concerns.
- Subject
- Matter
Expertise: Responsible for providing advisory services across the whole range of Service Management, Service Architecture and Service Design both internally and to our customers.
- Service
Assurance: Responsible for providing assurance to new service architectures and designs.
Able to undertake assurance of existing service practices, processes and capabilities.
- Technical and
- Team
Leadership: Able to lead team with mixed responsibilities including members from our customers and partner organisations; providing coaching, mentoring, pastoral care and technical leadership, in a service management / architecture environment.
About you
- Specialisation in assessing design needs across the service portfolio, providing guidance across all services, and ensuring service standards are designed and delivered in alignment with business needs.
- Expertise in creating high quality roadmaps and plans in relation to the full-service portfolio, tracking and reporting to stakeholders on changes and progress.
- Evidence of producing service case studies and having published some relevant papers/articles or delivered talks.
- Background in ownership of service performance and health data, identification of performance issues, completion of root cause analyses, driving identification of remediations and implementation of fixes.
- Proficiency in monitoring service performance, identifying underlying trends and working at a mid-organisational level to identify & implement creative solutions to remediate issues.
- Comprehensive understanding of the ITIL framework, ideally ITIL4 Practice Manager qualified.
With a good mix of the following
- Articulate with a passion for supporting and driving digital change.
- Persuasive and politically astute; able to collaborate with and positively influence stakeholders.
- Strategic enterprise and business awareness; able to identify a client's strategic intent and create enabling service architectures.
- Ability to analyse, collate, structure and organise data to find the best service solution to ensure manageability and maintainability.
- Good general consulting skills (structured thinking, effective report writing and presentations, and strong stakeholder engagement).
- Highly developed soft skills; leadership, collaboration, inclusion, diversity, equality and a people first attitude.
- Familiarity with additional frameworks or standards related to subject matter area (i. e.
ISO 2000, Veri SM, COBIT, TOGAF, IT4IT & SIAM models with complex support infrastructure and supply chain).
Rewards & benefits
Explore the rewards and benefits that help you thrive - at every stage of your life and your career.
Enjoy competitive salaries, employee rewards and a brilliant range of benefits you can tailor to suit your own health, wellbeing, financial and lifestyle choices.
Make the most of a myriad of opportunities for training and professional development to grow your skills and expertise.
And combine our hybrid working culture and flexible holiday allowances to balance a great job and fulfilling personal life.
Be rewarded.
Find out more.
About Atkins Réalis
We're Atkins Réalis , a world-class engineering services and nuclear organization.
We connect people, data and technology to transform the world's infrastructure and energy systems.
- Together, with our industry partners and clients, and our global team of c
- #J-18808-Ljbffr
Service Architect in Cheltenham employer: slihrms
AtkinsRéalis is an exceptional employer, offering a dynamic work environment where innovation and collaboration thrive. As a Technical Director in Civil Structures, you'll have the opportunity to lead transformative projects across critical UK infrastructure while benefiting from a diverse and inclusive culture that values every voice. With hybrid working options and a commitment to employee growth, including talent development and succession planning, you can shape your career while contributing to landmark engineering solutions in the Energy, Defence, and Nuclear sectors.
StudySmarter Expert Advice🤫
We think this is how you could land Service Architect in Cheltenham
✨Join Local Tech Meetups
Get out there and mingle with fellow developers by joining local tech meetups. It’s a fantastic way to meet people who might be working at slihrms or know someone who does. Plus, you can pick up some trendy tech skills and trends while you're at it!
✨Contribute to Open Source Projects
Show off your coding chops by jumping into open-source projects. Not only does this give you practical experience, but it also gets you noticed in the dev community. You'll create a killer portfolio that speaks volumes about your skills to slihrms.
✨Tap into Online Developer Communities
Don’t underestimate the power of online developer communities like GitHub, Stack Overflow, and even Reddit. Participate in discussions, share your projects, and build your visibility. We can often find opportunities through these channels that can lead to a full-time gig at companies like slihrms.
✨Explore Job Boards Specifically for Tech Roles
Keep your eyes peeled on job boards that focus on tech roles. Sites like TechCareers or Stack Overflow Jobs can often have listings for companies like slihrms that might not show up on broader job sites. Make it a habit to check these regularly, and don’t hesitate to apply directly through our website!
We think you need these skills to ace Service Architect in Cheltenham
Some tips for your application 🫡
Show off your coding skills:When applying for a software engineering role, it's super important to showcase your coding skills. Make sure your CV includes your tech stack, any relevant programming languages you’re comfortable with, and examples of projects you've worked on. If you have a GitHub profile, link it up! We love to see code in action.
Tailor your portfolio:For a full-time role, we’d expect to see some solid examples of your work in your portfolio. Make sure to include at least two or three projects that highlight your problem-solving skills and your ability to work with different technologies. Focus on the projects that are most relevant to the position at slihrms.
Craft a killer cover letter:Your cover letter is your chance to stand out—make it personal! Explain why you want to work at slihrms and how your skills align with the role. Show us your passion for software development. We dig enthusiastic candidates who understand the value of collaboration and continuous learning!
Be clear and concise:When it comes to writing your CV and cover letter, clarity is key. Avoid jargon that could confuse us and stick to simple, direct language. Highlight your achievements with quantifiable results where possible, and keep everything easy to read. A well-organised application goes a long way!
How to prepare for a job interview at slihrms
✨Brush Up on Your Coding Skills
For a full-time software engineering role, it's crucial that we stay sharp with our coding abilities. Expect technical questions that might involve solving problems on the spot or discussing algorithms. Practise on platforms like LeetCode or HackerRank to get comfortable with the types of questions that often come up.
✨Know Your Tools and Frameworks
Make sure we’re well-acquainted with the tools and technologies listed in the job description. Familiarise ourselves with any specific frameworks or programming languages mentioned. If slihrms uses React or Node.js, for instance, be ready to discuss how we’ve used them in previous projects or coursework.
✨Showcase Your Projects
Bring along a portfolio that highlights our best work. This could be code samples, GitHub repositories, or any side projects we’ve built. Make sure we can talk through our thought process for each project, especially the challenges we faced and how we solved them—this shows our problem-solving skills in action.
✨Prepare for Behavioural Questions
While technical skills are key, full-time positions also require cultural fit. Be ready to discuss our previous experiences and how we handle teamwork, conflict, and deadlines. Brush up on the STAR method—Situation, Task, Action, Result—to clearly articulate our past experiences when discussing how we've contributed to a team.
