At a Glance
- Tasks: Create unforgettable guest experiences and manage a dynamic team in a vibrant hospitality setting.
- Company: Slieve Donard Hotel, a stunning Victorian landmark near the Mourne Mountains.
- Benefits: Competitive pay, meals on duty, discounts, and career development opportunities.
- Other info: Fun, inclusive culture with opportunities for growth and recognition.
- Why this job: Join a passionate team and make a real impact in a fast-paced environment.
- Qualifications: 2+ years in restaurant management, strong leadership, and excellent guest service skills.
The predicted salary is between 25000 - 30000 £ per year.
At the foot of the Mourne Mountains, bordered by golden strands of beach and renowned Royal County Down Golf Club, sits Slieve Donard, a landmark of grand Victorian style beloved by families, golfers, and holidaymakers - it's a place where hospitality comes to life.
We exist to create unforgettable experiences for every guest, every time.
Whether it's a warm welcome, a perfectly crafted cocktail, or a seamless dining experience, we take pride in the moments we help create.
At the core of everything we do are our REACH People Values
R espect – We treat every guest and colleague with kindness and dignity.
E xcellence – We go the extra mile in pursuit of outstanding service.
A ccountability – We take ownership of our actions and follow through on our promises.
C ooperation – We work together as one team to deliver the best experience.
H onesty – We act with integrity and transparency at all times.
How We Do It
We believe in teamwork, positivity, and a passion for great service. We empower our people to bring their whole selves to work and treat every interaction with care and respect.
As Percy French Manager, you’ll be a vital part of creating memorable experiences for our guests — delivering hospitality with a smile, managing the team and the operation, and taking pride in every detail.
What You’ll Do
As the Percy French Manager you are responsible for
- The consistent delivery of an exceptional guest experience, meeting and exceeding our guests expectations.
- The management of stock control and inventory management.
- Controlling costs and optimising profits whist maintaining exceptional standards of service and presentation.
- Ensuring that the cleanliness of the entire outlet is maintained to a high standard, including all stores, fixtures, and equipment.
- Scheduling of team members and management of payroll costs in line with revenue forecasting.
- Controlling, creating and managing budget for the outlet as well as revenue forecasts weekly.
- Managing all aspects of Employee Relations including team members attendance, performance management, conduct and training and development.
- Cash handling and end of day checking to include float count and float audit. Providing necessary reports when requested.
- Ensuring an effective and safe working environment is maintained in compliance with appropriate legislation, such as Licensing Laws, Health & Safety, and other statutory requirements.
- Duty Manager responsibility as required
- What We’re Looking For
We’re looking for a skilled outlet Manager who is passionate about great service and work well in a fast-paced hospitality environment.
You’ll have
- x2 years previous restaurant/bar/outlet management experience
- Strong leadership and communication skills
- Excellent guest service focus
- Employee relations experience
- Knowledge of food safety and licensing regulations
- Ability to demonstrate previous experience of effectively managing a team, stock, and daily operations
- Reliable, organised, and able to work in a fast-paced environment
- Previous experience of managing budgets and forecasting
- The Perks
We recognise and reward the hard work and dedication of our team with a competitive benefits package, including:
- Uniform provided
- Discretionary bonus based on the success of the outlet
- Meals whilst on duty
- Opportunities for training and career development
- Discounts on hotel stays and dining for you and your loved ones.
- Exclusive shopping discounts via our benefits platform
- Celebratory team events and long-service recognition.
- A fun, inclusive, and supportive team environment.
- Free car parking
- Pension from day 1 for eligible employees
- Discounted hotel room rates for you and your family (T&C’s apply)
- Refer a Friend Scheme – just by putting a good word in for a friend you could earn some extra cash
- Incentive schemes
- Employee Assistance Programme
- Access to participating in healthcare plans and insurance plans – just in case
- Equal Opportunities
We are proud to be an equal opportunity employer.
We embrace the diversity of our people and are committed to building a culture where everyone is treated fairly, respectfully, and without bias — in line with our REACH values.
Percy French Manager - Slieve Donard Hotel employer: Slieve Donard
Slieve Donard Resort & Spa is an exceptional employer, nestled at the foot of the breathtaking Mourne Mountains, offering a unique opportunity for a Financial Controller to thrive in a prestigious hospitality environment. With a strong commitment to employee development, competitive benefits, and a culture rooted in respect and excellence, we empower our team to create unforgettable experiences for our guests while fostering a supportive and inclusive workplace. Join us to lead a high-performing finance function and make a significant impact on the financial success of this iconic luxury hotel.
StudySmarter Expert Advice🤫
We think this is how you could land Percy French Manager - Slieve Donard Hotel
✨Get a Taste of the Scene
Try visiting local eateries and asking if they have any full-time positions available. Many hospitality jobs aren’t advertised online, so popping in for a chat can give you an edge and show your enthusiasm!
✨Network at Food Festivals
Food festivals and culinary events are buzzing with industry connections. Attend these to meet restaurateurs and other food service pros; you never know who might be looking for their next star employee!
✨Show Off Your Skills
Create a short video showcasing your cooking or customer service flair. Post it on social media or even send it directly to places you want to work at, like Slieve Donard. It’s a fun way to stand out and demonstrate what you bring to the table!
✨Reach Out Directly to Slieve Donard
Don't be shy about reaching out to Slieve Donard directly through their website. Express your interest in available roles and attach your CV, showing your genuine eagerness to be part of their team. Personal touches can go a long way!
We think you need these skills to ace Percy French Manager - Slieve Donard Hotel
Some tips for your application 🫡
Show Off Your Service Experience:In the hospitality-food-service world, your experience is key! Make sure to highlight any previous roles you've had in restaurants, cafes, or catering. We want to see your customer service skills shine, so include specific examples where you went above and beyond for clients.
Certificates Matter:If you’ve got any relevant certifications, like food safety or bartender training, flaunt them! They can really set you apart from the crowd and show us your dedication to the industry. Just make sure to mention them clearly in your CV or cover letter!
Craft a Genuine Cover Letter:Take the time to write a personal cover letter that reflects your passion for hospitality. Share why you’re excited about Slieve Donard and how your skills can contribute to our team's success. We're after that genuine connection!
Highlight Your Team Spirit:In full-time roles, teamwork is everything! Emphasise your ability to work collaboratively in busy environments. Mention any experiences where you’ve effectively collaborated with colleagues or managed conflicts — it's just as important as your technical skills!
How to prepare for a job interview at Slieve Donard
✨Show Your People Skills
In hospitality, customer service is everything! Be ready to showcase examples of how you've engaged with customers positively. Maybe you turned a tough situation around or went that extra mile for a guest—let’s hear those stories!
✨Know Your Menu Inside Out
Expect some technical questions about food and drink, especially if you're applying for a kitchen or service role. Brush up on the menu items, including ingredients and any potential allergens. If you’ve got any favourite dishes or cocktails, have a little something prepared to discuss, too!
✨Demonstrate Your Team Spirit
Hospitality thrives on teamwork, so think of examples where you've worked well with others in a fast-paced environment. Be prepared to discuss what makes a great team member and how you contribute to a positive working vibe. They’re looking for that 'good fit!'
✨Get Ready for a Practical Test
In full-time food service roles, don’t be surprised if they want to see your skills in action. Whether it's serving a table or prepping a dish, be mentally prepared for a practical test during the interview. Practice makes perfect—a little dry run with friends could give you the edge!
