At a Glance
- Tasks: Lead a vibrant team to create unforgettable dining experiences for guests.
- Company: Join a renowned hotel at the foot of the stunning Mourne Mountains.
- Benefits: Enjoy free meals, uniform, discounts, and career development opportunities.
- Other info: Flexible shifts and exciting team events await you!
- Why this job: Be part of a fun, inclusive team that values your contributions.
- Qualifications: Previous hospitality experience and a passion for exceptional service.
At the foot of the Mourne Mountains, bordered by golden strands of beach and renowned Royal County Down Golf Club, sits Slieve Donard, a landmark of grand Victorian style beloved by families, golfers, and holidaymakers - it's a place where hospitality comes to life.
We create unforgettable experiences for every guest, every time. Whether it’s a warm welcome, a perfectly poured drink, or a meal served with care, we take pride in the moments we help create.
Our REACH People Values guide everything we do:
- Respect – We treat every guest and colleague with kindness and dignity.
- Excellence – We go the extra mile to deliver outstanding service.
- Accountability – We take ownership of our actions and keep our promises
- .Cooperation – We work together as one team to create exceptional guest experiences.
- Honesty – We act with integrity and transparency at all times.
Your Role as Food and Beverage Supervisor
Our team is at the heart of everything we do. As a Food and Beverage Supervisor, you will support the daily running of our Restaurant and Bar operations, ensuring that every guest enjoys a seamless and memorable experience. You will lead by example, working alongside your team to uphold high service standards and create a welcoming environment for both guests and colleagues.
What You’ll Do
- Oversee day-to-day service in the restaurant and bar, ensuring smooth and efficient operations.
- Support, guide, and motivate team members to deliver exceptional hospitality.
- Step in to train new team members, ensuring our standards are consistently met.
- Assist with stock control, ordering, and maintaining a well-presented service area.
- Ensure that health, safety, and hygiene standards are followed at all times.
- Work closely with the Food and Beverage Manager to share feedback and implement improvements.
- Help handle guest queries or issues with professionalism and care.
What We’re Looking For
- Previous experience in a supervisory or senior team member role in hospitality.
- A passion for food, drink, and creating memorable guest experiences.
- A team player with great communication and people skills.
- A proactive approach and the ability to stay calm under pressure.
- Good organisation and problem-solving abilities.
- Flexibility to work various shifts, including evenings and weekends.
The Perks
- Share of service charge
- Free Uniform
- Meals whilst on duty
- Opportunities for training and career development including apprenticeships
- Exclusive Shopping discounts via our benefits platform
- Salary sacrifice savings
- Celebratory team events and long-service recognition.
- A fun, inclusive, and supportive team environment
- Discounted hotel room rates for you and your family (T&C’s apply)
- Refer a Friend Scheme – just by putting a good word in for a friend you could earn some extra cash
- Incentive schemes
- Employee Assistance Programme
- Access to participating in healthcare plans and insurance plans – just in case
- Free Car Parking
- Life Assurance
Equal Opportunities
We are proud to be an equal opportunity employer and welcome applicants from all backgrounds. Diversity and inclusion are key to our REACH values.
Right to Work
Applicants must have the legal right to live and work in the UK. Proof of documentation will be required in line with the Asylum and Immigration Act 1996.
About Us
Marine & Lawn Hotels & Resorts is a collection of unique, story-rich hotels located in some of the world’s most iconic destinations.
Food and Beverage Supervisor - Percy French in Newcastle employer: Slieve Donard
At Slieve Donard Hotel, nestled at the foot of the stunning Mourne Mountains, we pride ourselves on fostering a positive and supportive work environment where every team member can thrive. As an HR Administrator, you will play a vital role in enhancing our warm hospitality culture, ensuring that our employees feel valued and supported while enjoying opportunities for professional growth and development. With competitive benefits, a commitment to teamwork, and a focus on inclusivity, we offer a rewarding workplace that truly values its people.
StudySmarter Expert Advice🤫
We think this is how you could land Food and Beverage Supervisor - Percy French in Newcastle
✨Get a Taste of the Scene
Try visiting local eateries and asking if they have any full-time positions available. Many hospitality jobs aren’t advertised online, so popping in for a chat can give you an edge and show your enthusiasm!
✨Network at Food Festivals
Food festivals and culinary events are buzzing with industry connections. Attend these to meet restaurateurs and other food service pros; you never know who might be looking for their next star employee!
✨Show Off Your Skills
Create a short video showcasing your cooking or customer service flair. Post it on social media or even send it directly to places you want to work at, like Slieve Donard. It’s a fun way to stand out and demonstrate what you bring to the table!
✨Reach Out Directly to Slieve Donard
Don't be shy about reaching out to Slieve Donard directly through their website. Express your interest in available roles and attach your CV, showing your genuine eagerness to be part of their team. Personal touches can go a long way!
We think you need these skills to ace Food and Beverage Supervisor - Percy French in Newcastle
Some tips for your application 🫡
Show Off Your Service Experience:In the hospitality-food-service world, your experience is key! Make sure to highlight any previous roles you've had in restaurants, cafes, or catering. We want to see your customer service skills shine, so include specific examples where you went above and beyond for clients.
Certificates Matter:If you’ve got any relevant certifications, like food safety or bartender training, flaunt them! They can really set you apart from the crowd and show us your dedication to the industry. Just make sure to mention them clearly in your CV or cover letter!
Craft a Genuine Cover Letter:Take the time to write a personal cover letter that reflects your passion for hospitality. Share why you’re excited about Slieve Donard and how your skills can contribute to our team's success. We're after that genuine connection!
Highlight Your Team Spirit:In full-time roles, teamwork is everything! Emphasise your ability to work collaboratively in busy environments. Mention any experiences where you’ve effectively collaborated with colleagues or managed conflicts — it's just as important as your technical skills!
How to prepare for a job interview at Slieve Donard
✨Show Your People Skills
In hospitality, customer service is everything! Be ready to showcase examples of how you've engaged with customers positively. Maybe you turned a tough situation around or went that extra mile for a guest—let’s hear those stories!
✨Know Your Menu Inside Out
Expect some technical questions about food and drink, especially if you're applying for a kitchen or service role. Brush up on the menu items, including ingredients and any potential allergens. If you’ve got any favourite dishes or cocktails, have a little something prepared to discuss, too!
✨Demonstrate Your Team Spirit
Hospitality thrives on teamwork, so think of examples where you've worked well with others in a fast-paced environment. Be prepared to discuss what makes a great team member and how you contribute to a positive working vibe. They’re looking for that 'good fit!'
✨Get Ready for a Practical Test
In full-time food service roles, don’t be surprised if they want to see your skills in action. Whether it's serving a table or prepping a dish, be mentally prepared for a practical test during the interview. Practice makes perfect—a little dry run with friends could give you the edge!
