At the foot of the Mourne Mountains, bordered by golden strands of beach and renowned Royal County Down Golf Club, sits Slieve Donard, a landmark of grand Victorian style beloved by families, golfers, and holidaymakers - it's a place where hospitality comes to life.
We exist to create unforgettable experiences for every guest, every time. Whether it’s a perfectly made bed, a fresh bathroom, or a spotless lobby, we take pride in the details that make our guests feel welcome and cared for.
At the core of everything we do are our REACH People Values:
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Respect – We treat every guest and colleague with kindness and dignity.
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Excellence – We go the extra mile in pursuit of outstanding service.
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Accountability – We take ownership of our actions and follow through on our promises.
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Cooperation – We work together as one team to deliver the best experience.
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Honesty – We act with integrity and transparency at all times.
What You’ll Do
You’ll play a vital role in creating a welcoming and comfortable environment for every guest by ensuring our rooms and public areas are cleaned to the highest standard.
You will be responsible for:
- Handling laundry, including collection, sorting, turning and returning items.
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Cleaning and preparing guest rooms, bathrooms, and public spaces to brand standards as required.
- Maintaining the laundry room to a high standard.
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Restocking amenities and ensuring presentation is tidy and inviting.
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Reporting any maintenance or repair needs promptly.
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Following health, safety, and hygiene procedures at all times.
What We’re Looking For
We’re looking for friendly, reliable team members who take pride in their work and enjoy creating a clean, welcoming space for our guests.
You’ll have:
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A positive attitude and an eye for detail.
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Great teamwork and communication skills.
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The ability to work efficiently and manage time well.
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Flexibility to work shifts, including weekends and holidays.
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Previous housekeeping or cleaning experience is helpful but not essential — full training will be provided.
The Perks
We recognise and reward the hard work and dedication of our team with a competitive benefits package, including:
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Free uniform
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Meals whilst on duty
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Opportunities for training and career development, including apprenticeships
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Discounts on hotel stays and dining for you and your loved ones
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Exclusive shopping discounts via our benefits platform
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Celebratory team events and long-service recognition
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A fun, inclusive, and supportive team environment
Equal Opportunities
We are proud to be an equal opportunity employer. We embrace the diversity of our people and are committed to building a culture where everyone is treated fairly, respectfully, and without bias — in line with our REACH values.
Right to Work
All applicants must have the legal right to live and work in the UK. Documentation will be required at the interview stage in accordance with the Asylum and Immigration Act 1996.
Laundry Porter - Slieve Donard Hotel in Newcastle employer: Slieve Donard Hotel
At Slieve Donard Hotel, nestled at the foot of the stunning Mourne Mountains, we pride ourselves on creating unforgettable experiences for our guests through exceptional service and a warm, welcoming atmosphere. Our commitment to teamwork, positivity, and personal growth ensures that as a Spa Receptionist, you will not only thrive in your role but also enjoy a range of benefits including competitive pay, training opportunities, and exclusive discounts. Join us in a vibrant work culture where your contributions are valued and celebrated, making every day rewarding and meaningful.
