At a Glance
- Tasks: Create a welcoming environment by cleaning guest rooms and public areas to high standards.
- Company: Slieve Donard Hotel, a stunning Victorian landmark near the Mourne Mountains.
- Benefits: Free uniform, meals on duty, training opportunities, and discounts for you and your loved ones.
- Other info: Flexible shifts available, including weekends and holidays, with full training provided.
- Why this job: Join a fun, inclusive team and make guests feel at home every day.
- Qualifications: Positive attitude, attention to detail, and teamwork skills; experience is a plus but not required.
The predicted salary is between 20000 - 22000 £ per year.
At the foot of the Mourne Mountains, bordered by golden strands of beach and renowned Royal County Down Golf Club, sits Slieve Donard, a landmark of grand Victorian style beloved by families, golfers, and holidaymakers - it's a place where hospitality comes to life. We exist to create unforgettable experiences for every guest, every time. Whether it’s a perfectly made bed, a fresh bathroom, or a spotless lobby, we take pride in the details that make our guests feel welcome and cared for.
At the core of everything we do are our REACH People Values:
- Respect – We treat every guest and colleague with kindness and dignity.
- Excellence – We go the extra mile in pursuit of outstanding service.
- Accountability – We take ownership of our actions and follow through on our promises.
- Cooperation – We work together as one team to deliver the best experience.
- Honesty – We act with integrity and transparency at all times.
What You’ll Do
You’ll play a vital role in creating a welcoming and comfortable environment for every guest by ensuring our rooms and public areas are cleaned to the highest standard. You will be responsible for:
- Cleaning and preparing guest rooms, bathrooms, and public spaces to brand standards.
- Restocking amenities and ensuring presentation is tidy and inviting.
- Reporting any maintenance or repair needs promptly.
- Handling laundry, including collection, sorting, and returning items where required.
- Following health, safety, and hygiene procedures at all times.
- Assisting with any reasonable guest requests and ensuring their comfort.
- Ensuring any guest concerns are resolved courteously and reporting issues to the Duty Manager.
What We’re Looking For
We’re looking for friendly, reliable team members who take pride in their work and enjoy creating a clean, welcoming space for our guests. You’ll have:
- A positive attitude and an eye for detail.
- Great teamwork and communication skills.
- The ability to work efficiently and manage time well.
- Flexibility to work shifts, including weekends and holidays.
- Previous housekeeping or cleaning experience is helpful but not essential — full training will be provided.
The Perks
We recognise and reward the hard work and dedication of our team with a competitive benefits package, including:
- Free uniform
- Meals whilst on duty
- Opportunities for training and career development, including apprenticeships
- Discounts on hotel stays and dining for you and your loved ones
- Exclusive shopping discounts via our benefits platform
- Celebratory team events and long-service recognition
- A fun, inclusive, and supportive team environment
Equal Opportunities
We are proud to be an equal opportunity employer. We embrace the diversity of our people and are committed to building a culture where everyone is treated fairly, respectfully, and without bias — in line with our REACH values.
Right to Work
All applicants must have the legal right to live and work in the UK. Documentation will be required at the interview stage in accordance with the Asylum and Immigration Act 1996.
Hotel Housekeeping Team Member - Slieve Donard Hotel in Newcastle employer: Slieve Donard Hotel
Slieve Donard Hotel is an exceptional employer that values its team members and fosters a supportive, inclusive work culture. With a focus on employee growth through training and career development opportunities, as well as competitive benefits like free meals and discounts, we ensure our staff feel appreciated and motivated. Nestled in a stunning location at the foot of the Mourne Mountains, working here means being part of a dedicated team that creates unforgettable experiences for our guests while enjoying a fun and rewarding environment.
StudySmarter Expert Advice🤫
We think this is how you could land Hotel Housekeeping Team Member - Slieve Donard Hotel in Newcastle
✨Tip Number 1
Get to know the Slieve Donard Hotel vibe! Before your interview, check out their website and social media. Understanding their values and what makes them tick will help you connect during your chat.
✨Tip Number 2
Practice makes perfect! Think about how you can showcase your attention to detail and teamwork skills. Prepare some examples from past experiences that highlight your ability to create a welcoming environment.
✨Tip Number 3
Dress to impress! Even though it’s a housekeeping role, showing up looking neat and professional can make a great first impression. It shows you care about the job and the guests you'll be serving.
✨Tip Number 4
Don’t forget to follow up! After your interview, send a quick thank-you email. It’s a nice touch that shows your enthusiasm for the role and keeps you fresh in their minds.
We think you need these skills to ace Hotel Housekeeping Team Member - Slieve Donard Hotel in Newcastle
Some tips for your application 🫡
Show Your Personality:When writing your application, let your personality shine through! We want to see the real you, so don’t be afraid to express your enthusiasm for hospitality and how you can contribute to creating unforgettable experiences for our guests.
Highlight Relevant Experience:Even if you don’t have direct housekeeping experience, think about any roles where you’ve demonstrated attention to detail or teamwork. We love seeing how your past experiences can translate into the role of a Hotel Housekeeping Team Member!
Tailor Your Application:Make sure to tailor your application to our values and the job description. Mention how you embody respect, excellence, accountability, cooperation, and honesty in your work. This shows us that you understand what we’re all about!
Apply Through Our Website:We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it’s super easy to do!
How to prepare for a job interview at Slieve Donard Hotel
✨Know the REACH Values
Familiarise yourself with the hotel's REACH People Values: Respect, Excellence, Accountability, Cooperation, and Honesty. Be ready to discuss how you embody these values in your work and interactions, as they are at the core of what the hotel stands for.
✨Showcase Your Attention to Detail
Since the role involves creating a clean and welcoming environment, prepare examples that highlight your attention to detail. Whether it’s about making a bed perfectly or ensuring a bathroom is spotless, share specific instances where your meticulousness made a difference.
✨Demonstrate Team Spirit
Teamwork is crucial in housekeeping. Think of times when you collaborated effectively with others to achieve a common goal. Be ready to explain how you communicate and cooperate with colleagues to ensure guests have an exceptional experience.
✨Prepare for Practical Questions
Expect questions that assess your problem-solving skills and ability to handle guest requests. Consider scenarios where you had to resolve issues or manage your time efficiently. Practising these responses will help you feel more confident during the interview.
