Sales Co-ordinator in Chester

Slicker Recycling is the market leader in sustainable resource solutions. We are committed to the circular economy through excelling in used lubricating oil collections, re-refining and a range of sustainable waste management services. Our team of over 200 colleagues manage a vast fleet of specialist collection vehicles, serving thousands of customers across diverse industry sectors with services that reduce carbon footprint, uphold compliance, and enable a truly circular approach to waste resources.

Benefits

• Funded Healthcare cashback plan
• Perkbox employee discounts
• Death in Service Insurance
• Regular company social events
• Company pension
• Salary Sacrifice schemes including Cyclescheme
• On-site parking
• Hybrid working potential
• Being part of a sustainability focussed business

With a Net Promoter Score of 68 on our recent colleague survey, we know we’re doing something right!

Job Purpose

The Sales Co-ordinator plays a key role in supporting the commercial team by overseeing regional sales activities, building strong customer relationships, and ensuring smooth and efficient delivery of waste oil services. Performance in this role is measured through service quality, customer retention, and achievement of sales targets.

Main Tasks And Responsibilities

• Coordinate sales activities, including order processing, invoicing and documentation
• Manage and improve sales performance within your region
• Make outbound calls to existing customers to arrange waste collection services
• Support timely and accurate fulfilment of customer orders
• Prepare regular sales reports, forecasts, and performance insights
• Work closely with the broader sales team to support regional sales strategy

Customer Relationship Management

• Manage incoming emails to the Sales Co-ordinator inbox
• Build and maintain strong relationships with new and existing customers
• Upsell additional Slicker services where opportunities arise
• Maintain accurate customer records, including purchase orders and contact details
• Act as the key point of contact for customer queries, concerns and service updates
• Ensure service delivery meets contractual obligations, collaborating with internal teams to resolve issues quickly and effectively

Cross-Functional Collaboration & Compliance

• Liaise with other departments to guarantee customer satisfaction
• Identify and escalate any irregularities or compliance concerns
• Contribute towards process improvements across the sales function
• Bring Slicker values to life because People rarely succeed unless they have fun in what they are doing.

Key Skills

• Excellent communication skills across phone, email and written formats
• Confident, engaging manner that inspires trust in customers and colleagues
• Strong organisational skills with excellent attention to detail
• Commercially aware and comfortable working to targets
• Proficient in Microsoft Office (Word, Excel, Outlook)
• Flexible, resilient, and adaptable with a proactive approach to problem-solving

Hours of work

40 hours per week - 8:30am - 5:00pm, Monday to Friday. No weekends.

Values

The successful candidate will have the ability to demonstrate, understand and apply our workplace values. These are embedded into our business and applicants must evidence their values as part of the application process.

• Smart: keep it simple and keep doing it better
• Honest: be straight with each other and give feedback
• Reliable: do what we say we will and tell people if we can't
• Together: work together as one and support each other
• Fun: enjoy what we do and have a great time

Slicker Recycling is an equal opportunities employer and will continue to ensure it offers career opportunities without discrimination. Employment positions throughout the Company are filled with the candidates who possess the most appropriate skills and competencies relevant for the particular job role. Slicker Recycling is to treat all employees fairly and equally regardless of gender, sexual orientations, marital status, race, colour, nationality, religion, ethnic or national origin, age, disability or union membership status.