IT Support Engineer
Salary: c. £28,000
About the job
Are you a solid IT support all-rounder and love rolling up your sleeves to provide mainly 1st and 2nd line IT support? Let's have a conversation about your next career move.
Our client is an established MSP providing in-house IT support and rapid response IT services to companies across Doncaster, Sheffield and sometimes Lincoln also.
The team is small at 7, so you'd be the 8th person to join the team no more just being another IT engineer.... in this team your ideas matter and your contribution is important.
Required Experience, Skills and Personality
- Microsoft365 Services
- Azure Services
- Intune for MDM (ideally albeit you'll also get plenty of hands‑on training)
- Experience with networking technologies and concepts such as LAN/WAN, DHCP etc
- Experience of and enjoy providing customer service, building, and maintaining customer relationships.
- Ability to communicate clearly and concisely to all levels.
- An ability and desire to adapt and learn new software and programs.
- Good time‑keeping and organisational skills.
- You love solving problems.
- Reliable and punctual.
- Driving licence in case you need to visit with clients across the area (usually up to about a one‑hour radius of the S25 area of Sheffield).
Responsibilities
- Maintaining and supporting MS365 and networking solutions for client and internal projects.
- Onsite support and installation of hardware and software.
- Provide remote technical support via email and telephone to end users so that operational problems and queries are diagnosed and resolved as quickly as possible.
- Specifying, recommending, providing, configuring, and implementing many varied items of equipment i.e., desktops, servers, printers etc. and supporting software in accordance with client requirements.
- Production of standard configurations, documentation, and procedures.
- Consider where the team can streamline processes and produce efficiencies within the company and in the services provided to clients.
- Building and maintaining relationships with new and existing clients where our client provides their IT support.
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IT Support Engineer in Dinnington employer: Slice Solutions LTD.
Join a dynamic and innovative media and business intelligence company that values autonomy and personal growth. As a Business Development Manager, you'll enjoy the flexibility of remote work while directly influencing the company's commercial success and building meaningful relationships with senior clients. With competitive pay, uncapped commission, and the opportunity to shape your role in a supportive environment, this position offers a rewarding career path for driven professionals.
