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- Tasks: Deliver exceptional dining experiences by serving guests and ensuring their needs are met.
- Company: Join the award-winning Sofitel London Heathrow, a stylish and convenient hotel.
- Benefits: Enjoy competitive salary, free meals, discounts, and 28 days holiday.
- Other info: Experience in a similar role is a plus; career progression awaits!
- Why this job: Be part of a dynamic team in a luxurious environment with growth opportunities.
- Qualifications: Excellent communication skills and a positive, proactive attitude are essential.
The predicted salary is between 25480 - 25480 £ per year.
Salary – £25,480 plus tronc
Holiday – 28 days holiday, enhanced after 5 years of service.
But there’s more...
- Free meals on duty.
- Uniform offered and dry cleaned.
- Discounted employee friends & family rates at Arora Hotels.
- Food and beverage discounts.
- Christmas gifts and employee parties.
- Introduce a friend scheme.
- Cycle 2 work scheme.
- UK attraction discounts @ Merlin Entertainments.
- Taste card.
- Life assurance scheme.
- Wage stream.
- Employee assistance programme.
- Arora star employee recognition.
- Long service recognition award.
About us... Sofitel London Heathrow is an award-winning hotel that is the perfect blend of style and convenience. With 605 spacious ensuite rooms plus a selection of restaurants and bars showcasing fresh international flavours. Our luxurious hotel is connected to terminal 5 and has spa and fitness facilities. The 45 meeting rooms include a flexible ballroom accommodating up to 1,300 delegates.
A bit about what you will do... Waiter/Waitresses in our team ensure a memorable experience during breakfast, lunch and dinner. Fully focusing on the needs of our guests, together we ensure personalized service and an unforgettable time for our guests. Seating, presenting menu, taking orders, and serving guests, taking the time to listen to the needs of our guests and building natural rapport. Making knowledgeable suggestions and recommendations on the dishes that our guests might enjoy. Raising bills and taking payment. Clearing and re-setting tables.
More about you... Providing high quality service and attention to detail comes naturally to you. A smart and professional appearance. Excellent communication skills. The ability to remain calm whilst under pressure. You value being part of a team and supporting your colleagues. Most of all, you will have an approachable, positive, and proactive manner. 5-star hotel experience in a similar role would be a real advantage.
Grow with us... We are growing rapidly and with growth comes advancement opportunities. Being part of the Arora group there are exciting opportunities for career progression and development across our properties and brands.
Waiter/Waitress in London employer: SLH
Contact Detail:
SLH Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Waiter/Waitress in London
✨Tip Number 1
Get to know the venue! Before your interview, pop by Sofitel London Heathrow and soak in the atmosphere. This will help you understand the vibe and show your genuine interest in the role.
✨Tip Number 2
Practice your people skills! As a waiter/waitress, you'll be interacting with guests all day. Role-play with friends or family to nail down your communication and rapport-building skills.
✨Tip Number 3
Dress to impress! Make sure you look smart and professional for your interview. First impressions matter, especially in a hospitality setting like ours.
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows you're keen on joining our team at Arora Hotels!
We think you need these skills to ace Waiter/Waitress in London
Some tips for your application 🫡
Show Your Personality: When writing your application, let your personality shine through! We want to see who you are beyond your experience. A friendly and approachable tone can really make your application stand out.
Tailor Your Application: Make sure to tailor your application to the Waiter/Waitress role at Sofitel London Heathrow. Highlight any relevant experience and skills that match what we’re looking for, like excellent communication and a knack for providing top-notch service.
Be Specific About Your Experience: Don’t just list your previous jobs; share specific examples of how you’ve provided great service or handled busy situations. We love hearing about real experiences that showcase your skills and how you connect with guests.
Apply Through Our Website: We encourage you to apply through our website for the best chance of getting noticed. It’s super easy, and you’ll be one step closer to joining our fantastic team at Sofitel London Heathrow!
How to prepare for a job interview at SLH
✨Know the Menu Inside Out
Familiarise yourself with the menu and any special dishes before the interview. Being able to discuss the food and drink offerings confidently will impress your interviewers and show that you're genuinely interested in the role.
✨Show Off Your People Skills
As a waiter/waitress, communication is key. Prepare examples of how you've provided excellent customer service in the past. Think about times when you went above and beyond for a guest or handled a difficult situation with grace.
✨Dress to Impress
Make sure you present yourself smartly for the interview. A professional appearance reflects your understanding of the hospitality industry. Even if the job offers a uniform, showing that you can dress appropriately is crucial.
✨Demonstrate Team Spirit
Highlight your ability to work well in a team. Share experiences where you supported colleagues or contributed to a positive team environment. This will resonate well, especially in a busy hotel setting like Sofitel London Heathrow.