At a Glance
- Tasks: Support the sales team, manage client relationships, and drive hotel revenue.
- Company: Join Arora Group, a leading hotel operator in the UK with a focus on growth.
- Benefits: Competitive salary, 28 days holiday, discounts, and career progression opportunities.
- Other info: Exciting career advancement opportunities across various hotel brands.
- Why this job: Be part of a dynamic team and make an impact in the hospitality industry.
- Qualifications: Customer-facing experience and strong interpersonal skills are essential.
The predicted salary is between 30000 - 40000 £ per year.
About us... The Arora Group is one of the largest private owner and operator of hotels in the UK, with over 6000 rooms in operation across 12 Global Brands, including Marriott, Hilton, Accor and IHG portfolios. Our values revolve around our people, our guests and achievement through ownership which has enabled our exponential growth over the last few years.
A bit about what you will do...
- Supporting the sales team within your cluster of hotels, sales research, management of clients via telephone, video calling, or email exchange and general administration duties as required.
- Managing an assigned business segment for the cluster.
- Work towards and meet agreed sales objectives and targets.
- Working towards all appropriate and relevant hotel revenue stream targets albeit with various pre-agreed contribution targets.
- Working towards delivering sales strategies and activities as agreed in the budget and sales plan and as directed by Line Manager.
- Develop account animation plans for accounts within the portfolio assigned to you to ensure maximum share from each account.
- Research potential new accounts, conduct telesales calls, carry out face-to-face appointments if necessary and demonstrate non-face-to-face sales activity in line with agreed targets.
- Create and manage effective relationships with any brand partner sale/key account teams, Arora central teams and other Arora hotel or hotel cluster sales teams.
- Become conversant with appropriate brand standards and brand tools relating to sales activity.
- Manage customer relationships to ensure new sales opportunities are maximised, encourage repeat business and generally promote the wider Arora collection of hotels.
- Execute and communicate to customers and the market, Arora Group and relevant Brand marketing initiatives and promotions.
- Use public relations, marketing and social media resources and tools to improve sales effectiveness.
More about you...
- Ideally at least one year’s experience in a customer facing hotel or hospitality department or in any other industry where the role has had some sales support function.
- Team player with positive interpersonal skills.
- Demonstrate self-confidence, energy and enthusiasm.
- Willing to adapt and change styles as and when necessary.
- Develops constructive relationships both within Arora Hotels and external clients and suppliers.
- Demonstrates an appetite for commercial awareness.
- Computer literate.
- Fantastic negotiation and persuasion skills.
- Basic Account Management skills.
- Ability to work under pressure & meet deadlines.
- Have the desire and ability to improve your knowledge and abilities through ongoing training and development.
What’s in it for you…
- Competitive salary.
- Holiday – 28 days holiday, enhanced after 5 years of service.
- Complimentary on-site parking is available.
- Discounted employee friends & family rates at Arora Hotels.
- Food and beverage discounts.
- Christmas gifts and employee parties.
- Introduce a friend scheme.
- Cyle 2 work scheme.
- UK attraction discounts @ Merlin Entertainments.
- Taste card.
- Life assurance scheme.
- Wage stream.
- Employee assistance programme.
- Arora star employee recognition.
- Long service recognition award.
Grow with us...
We are growing rapidly and with growth comes advancement opportunities. Being part of the Arora group there are exciting opportunities for career progression and development across our properties and brands.
Meeting & Events Sales Executive in London employer: SLH
Sofitel London Heathrow is an exceptional employer, offering a vibrant work culture that prioritises employee well-being and growth. With competitive benefits such as 28 days of holiday, free meals on duty, and opportunities for career advancement within the Arora group, employees are supported in both their professional and personal lives. The hotel's prime location connected to terminal 5, along with its luxurious amenities and commitment to creating memorable experiences, makes it an attractive workplace for those seeking meaningful employment in the hospitality industry.
StudySmarter Expert Advice🤫
We think this is how you could land Meeting & Events Sales Executive in London
✨Get a Taste of the Scene
Try visiting local eateries and asking if they have any full-time positions available. Many hospitality jobs aren’t advertised online, so popping in for a chat can give you an edge and show your enthusiasm!
✨Network at Food Festivals
Food festivals and culinary events are buzzing with industry connections. Attend these to meet restaurateurs and other food service pros; you never know who might be looking for their next star employee!
✨Show Off Your Skills
Create a short video showcasing your cooking or customer service flair. Post it on social media or even send it directly to places you want to work at, like SLH. It’s a fun way to stand out and demonstrate what you bring to the table!
✨Reach Out Directly to SLH
Don't be shy about reaching out to SLH directly through their website. Express your interest in available roles and attach your CV, showing your genuine eagerness to be part of their team. Personal touches can go a long way!
We think you need these skills to ace Meeting & Events Sales Executive in London
Some tips for your application 🫡
Show Off Your Service Experience:In the hospitality-food-service world, your experience is key! Make sure to highlight any previous roles you've had in restaurants, cafes, or catering. We want to see your customer service skills shine, so include specific examples where you went above and beyond for clients.
Certificates Matter:If you’ve got any relevant certifications, like food safety or bartender training, flaunt them! They can really set you apart from the crowd and show us your dedication to the industry. Just make sure to mention them clearly in your CV or cover letter!
Craft a Genuine Cover Letter:Take the time to write a personal cover letter that reflects your passion for hospitality. Share why you’re excited about SLH and how your skills can contribute to our team's success. We're after that genuine connection!
Highlight Your Team Spirit:In full-time roles, teamwork is everything! Emphasise your ability to work collaboratively in busy environments. Mention any experiences where you’ve effectively collaborated with colleagues or managed conflicts — it's just as important as your technical skills!
How to prepare for a job interview at SLH
✨Show Your People Skills
In hospitality, customer service is everything! Be ready to showcase examples of how you've engaged with customers positively. Maybe you turned a tough situation around or went that extra mile for a guest—let’s hear those stories!
✨Know Your Menu Inside Out
Expect some technical questions about food and drink, especially if you're applying for a kitchen or service role. Brush up on the menu items, including ingredients and any potential allergens. If you’ve got any favourite dishes or cocktails, have a little something prepared to discuss, too!
✨Demonstrate Your Team Spirit
Hospitality thrives on teamwork, so think of examples where you've worked well with others in a fast-paced environment. Be prepared to discuss what makes a great team member and how you contribute to a positive working vibe. They’re looking for that 'good fit!'
✨Get Ready for a Practical Test
In full-time food service roles, don’t be surprised if they want to see your skills in action. Whether it's serving a table or prepping a dish, be mentally prepared for a practical test during the interview. Practice makes perfect—a little dry run with friends could give you the edge!
