At a Glance
- Tasks: Create memorable experiences for guests and lead a dynamic team in a fast-paced environment.
- Company: Join the award-winning Sofitel London Heathrow, blending style and convenience.
- Benefits: Enjoy competitive salary, free meals, discounts, and 28 days holiday.
- Other info: Embrace a supportive culture with recognition awards and employee events.
- Why this job: Be part of a growing team with exciting career progression opportunities.
- Qualifications: Experience in a similar role and excellent communication skills are preferred.
The predicted salary is between 29255 - 29255 £ per year.
Salary – £29,255 plus tronc
Holiday – 28 days holiday, enhanced after 5 years of service.
But there’s more...
- Free meals on duty.
- Uniform offered and dry cleaned.
- Discounted employee friends & family rates at Arora Hotels.
- Food and beverage discounts.
- Christmas gifts and employee parties.
- Introduce a friend scheme.
- Cycle 2 work scheme.
- UK attraction discounts @ Merlin Entertainments.
- Taste card.
- Life assurance scheme.
- Wage stream.
- Employee assistance programme.
- Arora star employee recognition.
- Long service recognition award.
About us... Sofitel London Heathrow is an award-winning hotel that is the perfect blend of style and convenience. With 605 spacious ensuite rooms plus a selection of restaurants and bars showcasing fresh international flavours. Our luxurious hotel is connected to terminal 5 and has spa and fitness facilities. The 45 meeting rooms include a flexible ballroom accommodating up to 1,300 delegates.
A bit about what you will do... The Assistant Outlet Manager embraces every opportunity to create extra special moments for our guests and provide a personal experience that will be remembered. Lead by example and foster team dynamics to ensure the team remains focused on meeting guests’ needs and brand standards. Monitor the performance of the restaurant through analysis of guest feedback and financial results, initiating corrective action as needed. Plan and execute marketing campaigns and promotions to attract and retain guests. Conduct daily briefings with the restaurant team and attend Food and Beverage meetings with the leadership team to ensure a seamless guest experience. Manage staffing levels according to business demands. Address any guest concerns promptly, attentively and efficiently. Coach, train, and support the team to provide consistently high standards while continually seeking improvement.
More about you... Providing high quality service and attention to detail comes naturally to you. A smart and professional appearance. Excellent communication skills. The ability to remain calm whilst under pressure. Feeling comfortable in a fast-paced, busy environment. You value being part of a team and supporting your colleagues. Most of all, you have an approachable, positive, and proactive manner. Experience in a similar role within a 5-star hotel is a significant advantage.
Grow with us... We are growing rapidly and with growth comes advancement opportunities. Being part of the Arora group there are exciting opportunities for career progression and development across our properties and brands.
Assistant F&B Outlet Manager in London employer: SLH
At Sofitel London Heathrow, we pride ourselves on being an exceptional employer, offering a vibrant work culture that values teamwork and personal growth. With competitive benefits such as enhanced holiday after five years, free meals on duty, and extensive employee discounts, we ensure our staff feel valued and supported. Our commitment to career progression within the Arora group means that as we grow, so do your opportunities for advancement in a luxurious and dynamic environment.
StudySmarter Expert Advice🤫
We think this is how you could land Assistant F&B Outlet Manager in London
✨Tip Number 1
Network like a pro! Reach out to people in the industry, especially those who work at Sofitel or similar hotels. A friendly chat can lead to insider info about job openings and even referrals.
✨Tip Number 2
Show off your personality! When you get an interview, let your passion for hospitality shine through. Share stories that highlight your experience and how you create memorable moments for guests.
✨Tip Number 3
Be proactive! If you see a role that excites you, don’t wait for it to be advertised. Reach out directly through our website and express your interest. It shows initiative and enthusiasm!
✨Tip Number 4
Prepare for the unexpected! In interviews, you might face scenario-based questions. Think about how you’d handle guest complaints or team dynamics, and be ready to share your strategies.
We think you need these skills to ace Assistant F&B Outlet Manager in London
Some tips for your application 🫡
Tailor Your CV:Make sure your CV reflects the skills and experiences that match the Assistant F&B Outlet Manager role. Highlight your experience in high-quality service and any relevant achievements in the food and beverage sector.
Craft a Personal Cover Letter:Your cover letter is your chance to shine! Use it to express your passion for hospitality and how you can create memorable experiences for guests. Don’t forget to mention why you want to join us at Sofitel London Heathrow!
Showcase Team Spirit:We love team players! In your application, share examples of how you've supported your colleagues and contributed to a positive work environment. This will show us you’re a great fit for our dynamic team.
Apply Through Our Website:To make sure your application gets to us directly, apply through our website. It’s the best way to ensure we see your amazing skills and experiences right away!
How to prepare for a job interview at SLH
✨Know the Company Inside Out
Before your interview, take some time to research Sofitel London Heathrow. Understand their values, services, and what makes them stand out in the hospitality industry. This will not only impress your interviewers but also help you tailor your answers to align with their brand.
✨Showcase Your Leadership Skills
As an Assistant F&B Outlet Manager, you'll need to demonstrate your ability to lead a team effectively. Prepare examples from your past experiences where you've successfully managed a team, resolved conflicts, or improved service standards. Be ready to discuss how you can foster team dynamics and enhance guest experiences.
✨Prepare for Scenario-Based Questions
Expect questions that assess your problem-solving skills and ability to handle pressure. Think of scenarios where you've had to address guest concerns or manage staffing levels during busy periods. Practising these responses will help you feel more confident and articulate during the interview.
✨Dress to Impress
First impressions matter, especially in the hospitality industry. Make sure to dress smartly and professionally for your interview. A polished appearance reflects your understanding of the role and the importance of maintaining high standards in a 5-star environment.
