At a Glance
- Tasks: Coordinate and sell unique meeting and event spaces while building strong client relationships.
- Company: Join the award-winning Sofitel London Heathrow, known for style and convenience.
- Benefits: Enjoy competitive salary, free meals, discounts, and 28 days holiday.
- Other info: Exciting opportunities for career progression within the Arora group.
- Why this job: Create memorable experiences and grow your career in a dynamic hotel environment.
- Qualifications: Strong communication skills and experience in a similar role preferred.
The predicted salary is between 26533 - 26533 £ per year.
Salary and holiday
- Salary – £26,533 plus Tronc
- Holiday – 28 days holiday, enhanced after 5 years of service.
Employee benefits
- Free meals on duty
- Uniform offered and dry cleaned
- Discounted employee friends & family rates at Arora Hotels
- Food and beverage discounts
- Christmas gifts and employee parties
- Introduce a friend scheme
- Cycle to work scheme
- UK attraction discounts at Merlin Entertainments
- Taste card
- Life assurance scheme
- Wage stream
- Employee assistance programme
- Arora star employee recognition
- Long service recognition award
About us
Sofitel London Heathrow is an award-winning hotel that combines style and convenience. It has 605 ensuite rooms and a selection of restaurants and bars showcasing fresh international flavours. The hotel is connected to Terminal 5 and offers spa and fitness facilities. The 45 meeting rooms include a flexible ballroom accommodating up to 1,300 delegates.
What you will do
- M&E Sales Coordinator successfully sells our meeting and event spaces while managing client relationships to ensure exceptional, unique and memorable experiences are created.
- Respond to and actively convert incoming group, meetings and event enquiries into confirmed bookings to achieve targets and maximise revenue.
- Support the sales team with administrative tasks.
- Fully explore the sales potential of all new and existing clients.
- Chase provisional bookings to ensure best possible opportunity for conversion.
- Conduct site visits for prospect bookings and be involved in fam trips and internal events.
- Build strong relationships with key clients and agents to fully understand their needs, maintaining proactive contact with them.
- Actively up-sell each business opportunity, selling all function space to its maximum capacity and to the right target market.
- Develop knowledge of competitor properties and enquiry sales processes.
More about you
- Excellent presentation, negotiation and selling skills
- Very strong communication skills and a high standard of written and spoken English
- Strong attention to detail and a smart, professional appearance
- Approachable, positive, and proactive manner
- Experience in a similar role within a 5-star hotel is an advantage
- Knowledge of Delphi/Salesforce systems is preferred
Grow with us
We are growing rapidly and with growth comes advancement opportunities. Being part of the Arora group there are exciting opportunities for career progression and development across our properties and brands.
Meeting & Events Co-ordinator in London employer: SLH - Meeting & Events
Sofitel London Heathrow is an exceptional employer, offering a vibrant work culture that prioritises employee well-being and growth. With competitive salaries, generous holiday allowances, and a range of benefits including free meals, discounts, and recognition programmes, employees are supported in both their professional and personal lives. The hotel's prime location connected to Terminal 5 and its commitment to career advancement make it an ideal place for those seeking meaningful and rewarding employment in the hospitality industry.
StudySmarter Expert Advice🤫
We think this is how you could land Meeting & Events Co-ordinator in London
✨Get a Taste of the Scene
Try visiting local eateries and asking if they have any full-time positions available. Many hospitality jobs aren’t advertised online, so popping in for a chat can give you an edge and show your enthusiasm!
✨Network at Food Festivals
Food festivals and culinary events are buzzing with industry connections. Attend these to meet restaurateurs and other food service pros; you never know who might be looking for their next star employee!
✨Show Off Your Skills
Create a short video showcasing your cooking or customer service flair. Post it on social media or even send it directly to places you want to work at, like SLH - Meeting & Events. It’s a fun way to stand out and demonstrate what you bring to the table!
✨Reach Out Directly to SLH - Meeting & Events
Don't be shy about reaching out to SLH - Meeting & Events directly through their website. Express your interest in available roles and attach your CV, showing your genuine eagerness to be part of their team. Personal touches can go a long way!
We think you need these skills to ace Meeting & Events Co-ordinator in London
Some tips for your application 🫡
Show Off Your Service Experience:In the hospitality-food-service world, your experience is key! Make sure to highlight any previous roles you've had in restaurants, cafes, or catering. We want to see your customer service skills shine, so include specific examples where you went above and beyond for clients.
Certificates Matter:If you’ve got any relevant certifications, like food safety or bartender training, flaunt them! They can really set you apart from the crowd and show us your dedication to the industry. Just make sure to mention them clearly in your CV or cover letter!
Craft a Genuine Cover Letter:Take the time to write a personal cover letter that reflects your passion for hospitality. Share why you’re excited about SLH - Meeting & Events and how your skills can contribute to our team's success. We're after that genuine connection!
Highlight Your Team Spirit:In full-time roles, teamwork is everything! Emphasise your ability to work collaboratively in busy environments. Mention any experiences where you’ve effectively collaborated with colleagues or managed conflicts — it's just as important as your technical skills!
How to prepare for a job interview at SLH - Meeting & Events
✨Show Your People Skills
In hospitality, customer service is everything! Be ready to showcase examples of how you've engaged with customers positively. Maybe you turned a tough situation around or went that extra mile for a guest—let’s hear those stories!
✨Know Your Menu Inside Out
Expect some technical questions about food and drink, especially if you're applying for a kitchen or service role. Brush up on the menu items, including ingredients and any potential allergens. If you’ve got any favourite dishes or cocktails, have a little something prepared to discuss, too!
✨Demonstrate Your Team Spirit
Hospitality thrives on teamwork, so think of examples where you've worked well with others in a fast-paced environment. Be prepared to discuss what makes a great team member and how you contribute to a positive working vibe. They’re looking for that 'good fit!'
✨Get Ready for a Practical Test
In full-time food service roles, don’t be surprised if they want to see your skills in action. Whether it's serving a table or prepping a dish, be mentally prepared for a practical test during the interview. Practice makes perfect—a little dry run with friends could give you the edge!
