Sofitel Heathrow is seeking an Assistant Night Manager to lead overnight operations and uphold the highest standards of guest service across all departments.
You will oversee safety, security, and service delivery during night hours, respond to incidents, and provide operational support where needed. Strong leadership, excellent communication, and a polished appearance are essential, with Micros and Opera PMS experience required.
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Overnight Operations Lead: Guest Experience & Safety employer: SLH - Front Office
Sofitel Heathrow is an exceptional employer, offering a vibrant work culture that prioritises employee well-being and growth. With competitive benefits such as 28 days of holiday, free meals on duty, and opportunities for career advancement within the Arora group, employees are supported in both their professional and personal lives. The hotel's prime location connected to terminal 5, along with its luxurious amenities, makes it an attractive workplace for those passionate about delivering outstanding customer service in a dynamic environment.
