Sofitel Heathrow is seeking a Guest Relations Supervisor to lead the guest services team and deliver exceptional experiences for our guests. You will welcome VIPs and act as the main contact throughout their stay, addressing inquiries with a professional and friendly approach.
Excellent English communication, a smart appearance, and strong supervisory skills are essential. Hospitality experience and Opera PMS knowledge are advantageous in this 5-star hotel environment.
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5-Star Guest Relations Supervisor employer: SLH - Front Office
Sofitel Heathrow is an exceptional employer, offering a vibrant work culture that prioritises employee well-being and growth. With competitive benefits such as 28 days of holiday, free meals on duty, and opportunities for career advancement within the Arora group, employees are supported in both their professional and personal lives. The hotel's prime location connected to terminal 5, along with its luxurious amenities, makes it an attractive workplace for those passionate about delivering outstanding customer service in a dynamic environment.
