At a Glance
- Tasks: Lead the Front Office team to ensure exceptional guest service and satisfaction.
- Company: Join the prestigious Sofitel London Gatwick, known for luxury and excellence.
- Benefits: Competitive salary, career development, and a vibrant work environment.
- Other info: Dynamic role with opportunities for growth in the hospitality industry.
- Why this job: Make a real difference in guests' experiences at a top-tier airport hotel.
- Qualifications: Strong English skills and experience with Opera PMS are essential.
Sofitel London Gatwick is seeking a Reception Manager to lead the Front Office team, ensuring service excellence and brand standards throughout guests’ stays. This role drives guest satisfaction and revenue through upselling and aligned policies with the Revenue Manager.
You will manage rosters, coach staff, and coordinate with other departments to deliver a seamless guest experience in a 4-star airport hotel. Strong English and Opera PMS skills are essential.
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Reception Manager: Elevate Service & Guest Experience in Horley employer: SLG-Front Office
Sofitel London Gatwick is an exceptional employer, offering a vibrant work culture that prioritises employee growth and development. With competitive salaries, generous holiday allowances, and a range of unique benefits such as discounted rates for friends and family, employees are encouraged to thrive in a supportive environment. The hotel's prime location with direct access to the airport enhances convenience, making it an ideal workplace for those seeking a rewarding career in hospitality.
