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- Tasks: Lead restaurant operations, ensuring excellent service and guest satisfaction.
- Company: Sofitel London Gatwick, a stylish hotel with a vibrant atmosphere.
- Benefits: Competitive salary, 28 days holiday, free meals, and employee discounts.
- Other info: Exciting career progression opportunities within the Arora group.
- Why this job: Join a growing team and make a real impact in a luxury setting.
- Qualifications: Strong leadership skills and experience in a similar role.
The predicted salary is between 30000 - 40000 £ per year.
About us: Sofitel London Gatwick is the perfect blend of style and convenience. With 518 spacious ensuite rooms plus a selection of restaurants and bars showcasing fresh international flavours. Our luxurious hotel has gym facilities and 14 flexible conference and meeting rooms with space to accommodate up to 300 guests. It offers an exclusive walkway straight into the airport's North Terminal.
A bit about what you will do: Restaurant Managers in our stylish hotel oversee restaurant operations for the outlet, ensuring the team delivers warm, welcoming and excellent service that consistently exceeds guests’ expectations. Lead by example and foster team dynamics to ensure the team remains focused on meeting guests’ needs and brand standards. Monitor the performance of the restaurant through analysis of guest feedback and financial results, initiating corrective action as needed. Develop and implement strategies to enhance guest satisfaction and loyalty. Assist with the preparation of the annual operating budget. Manage budgets, reduce costs and maximise profitability. Communicate and enforce policies and procedures regarding pouring measures and age verification. Plan and execute marketing campaigns and promotions to attract and retain guests. Work closely with the Head Chef and The Director of Food and Beverage to identify pertinent concepts and menu design for the outlet in line with brand standards. Conduct daily briefings with the team and attend daily Food and Beverage meetings with the leadership team to ensure a seamless guest experience. Manage staffing levels according to business demands. Address any guest concerns promptly, attentively and efficiently. Coach, train, and support the team to provide consistently high standards while continually seeking improvement.
More about you: Strong leadership and motivational abilities. Excellent attention to detail and drive to maintain high standards. Strong communication, interpersonal and organisational skills. Full understanding of financial aspects, budgeting and profit and loss. Flexibility to adapt to changing priorities and operational needs. Proven experience in managing, coaching, challenging and developing teams. Approachable and positive manner with a 'can do' attitude. Ability to use initiative in challenging situations and under pressure. A smart and professional appearance. Proven track record in a similar position within a 4-star hotel. High standard of English, both written and spoken. Experience of working with brand standards.
What’s in it for you: Competitive salary. Holiday – 28 days holiday, enhanced after 5 years of service. Free meals on duty. Complimentary on-site parking is available whilst on duty. Discounted employee friends & family rates at Arora Hotels. Food and beverage discounts. Christmas gifts and employee parties. Introduce a friend scheme. Cycle 2 work scheme. UK attraction discounts @ Merlin Entertainments. Taste card. Life assurance scheme. Wage stream. Employee assistance programme. Arora star employee recognition. Long service recognition award.
Grow with us: We are growing rapidly and with growth comes advancement opportunities. Being part of the Arora group there are exciting opportunities for career progression and development across our properties and brands.
RESTAURANT MANAGER/OUTLET in Horley employer: SLG-Food & Beverage
Contact Detail:
SLG-Food & Beverage Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land RESTAURANT MANAGER/OUTLET in Horley
✨Tip Number 1
Network like a pro! Reach out to your connections in the hospitality industry, especially those who have experience in restaurant management. A friendly chat can lead to insider info about job openings that might not even be advertised yet.
✨Tip Number 2
Show off your personality! When you get an interview, let your passion for hospitality shine through. Share stories about how you've led teams or turned around guest experiences – it’s all about making a memorable impression!
✨Tip Number 3
Research the company! Before any interview, dive into Sofitel London Gatwick's values and recent news. This will help you tailor your answers and show that you're genuinely interested in being part of their team.
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets noticed. Plus, you’ll find all the latest opportunities directly from us, making it easier to land that dream role in restaurant management.
We think you need these skills to ace RESTAURANT MANAGER/OUTLET in Horley
Some tips for your application 🫡
Show Your Passion for Hospitality: When writing your application, let your love for the hospitality industry shine through. We want to see how your enthusiasm aligns with our commitment to providing excellent service at Sofitel London Gatwick.
Tailor Your Experience: Make sure to highlight your relevant experience in restaurant management. We’re looking for specific examples of how you’ve led teams and improved guest satisfaction, so don’t hold back on those success stories!
Be Clear and Concise: Keep your application straightforward and to the point. We appreciate clarity, so make sure your skills and achievements are easy to spot. Use bullet points if it helps to organise your thoughts!
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for this exciting opportunity at our hotel!
How to prepare for a job interview at SLG-Food & Beverage
✨Know the Brand Inside Out
Before your interview, make sure you research Sofitel London Gatwick thoroughly. Understand their values, the guest experience they aim to provide, and how their restaurant operations fit into that vision. This will help you align your answers with their expectations and show that you're genuinely interested in being part of their team.
✨Showcase Your Leadership Skills
As a Restaurant Manager, strong leadership is key. Prepare examples from your past experiences where you've successfully led a team, resolved conflicts, or improved service standards. Be ready to discuss how you motivate and develop your team, as this will demonstrate your capability to foster a positive work environment.
✨Be Financially Savvy
Since managing budgets and maximising profitability is part of the role, brush up on your financial knowledge. Be prepared to discuss how you've managed budgets in previous roles, any strategies you've implemented to reduce costs, and how you've used financial data to improve restaurant performance.
✨Prepare for Scenario Questions
Expect scenario-based questions that assess your problem-solving skills and ability to handle guest concerns. Think of specific situations where you've had to think on your feet, adapt to changing priorities, or implement new strategies to enhance guest satisfaction. Practising these scenarios will help you respond confidently during the interview.