At a Glance
- Tasks: Lead a dynamic team to deliver exceptional service and enhance guest satisfaction.
- Company: Sofitel London Gatwick, a stylish hotel with a vibrant atmosphere.
- Benefits: Competitive salary, 28 days holiday, free meals, and discounts for friends and family.
- Other info: Exciting career progression opportunities within the Arora group.
- Why this job: Join a growing team and make a real impact in a luxurious environment.
- Qualifications: Strong leadership skills and experience in a similar role within a 4-star hotel.
The predicted salary is between 30000 - 40000 £ per year.
About us... Sofitel London Gatwick is the perfect blend of style and convenience. With 518 spacious ensuite rooms plus a selection of restaurants and bars showcasing fresh international flavours. Our luxurious hotel has gym facilities and 14 flexible conference and meeting rooms with space to accommodate up to 300 guests. It offers an exclusive walkway straight into the airport's North Terminal.
A bit about what you will do... Restaurant Managers in our stylish hotel oversee restaurant operations for the outlet, ensuring the team delivers warm, welcoming and excellent service that consistently exceeds guests’ expectations. Lead by example and foster team dynamics to ensure the team remains focused on meeting guests’ needs and brand standards. Monitor the performance of the restaurant through analysis of guest feedback and financial results, initiating corrective action as needed. Develop and implement strategies to enhance guest satisfaction and loyalty. Assist with the preparation of the annual operating budget. Manage budgets, reduce costs and maximise profitability. Communicate and enforce policies and procedures regarding pouring measures and age verification. Plan and execute marketing campaigns and promotions to attract and retain guests. Work closely with the Head Chef and The Director of Food and Beverage to identify pertinent concepts and menu design for the outlet in line with brand standards. Conduct daily briefings with the team and attend daily Food and Beverage meetings with the leadership team to ensure a seamless guest experience. Manage staffing levels according to business demands. Address any guest concerns promptly, attentively and efficiently. Coach, train, and support the team to provide consistently high standards while continually seeking improvement.
More about you... Strong leadership and motivational abilities. Excellent attention to detail and drive to maintain high standards. Strong communication, interpersonal and organisational skills. Full understanding of financial aspects, budgeting and profit and loss. Flexibility to adapt to changing priorities and operational needs. Proven experience in managing, coaching, challenging and developing teams. Approachable and positive manner with a “can do” attitude. Ability to use initiative in challenging situations and under pressure. A smart and professional appearance. Proven track record in a similar position within a 4-star hotel. High standard of English, both written and spoken. Experience of working with brand standards.
What’s in it for you… Competitive salary. Holiday – 28 days holiday, enhanced after 5 years of service. Free meals on duty. Complimentary on-site parking is available whilst on duty. Discounted employee friends & family rates at Arora Hotels. Food and beverage discounts. Christmas gifts and employee parties. Introduce a friend scheme. Cycle 2 work scheme. UK attraction discounts @ Merlin Entertainments. Taste card. Life assurance scheme. Wage stream. Employee assistance programme. Arora star employee recognition. Long service recognition award.
Grow with us... We are growing rapidly and with growth comes advancement opportunities. Being part of the Arora group there are exciting opportunities for career progression and development across our properties and brands.
Assistant Restaurant & Bar Manager in Horley employer: SLG-Food & Beverage
Sofitel London Gatwick is an exceptional employer, offering a vibrant work culture that prioritises employee growth and development. With competitive salaries, generous holiday allowances, and a range of unique benefits such as discounted rates for friends and family, free meals on duty, and opportunities for career progression within the Arora group, employees are supported in both their professional and personal lives. The hotel's prime location with direct access to the airport enhances convenience, making it an ideal workplace for those seeking a rewarding career in hospitality.
StudySmarter Expert Advice🤫
We think this is how you could land Assistant Restaurant & Bar Manager in Horley
✨Tip Number 1
Network like a pro! Reach out to people in the industry, especially those who work at Sofitel or similar hotels. A friendly chat can lead to insider info about job openings and even a referral.
✨Tip Number 2
Show off your personality! When you get an interview, let your passion for hospitality shine through. Share stories that highlight your leadership skills and how you've gone above and beyond for guests.
✨Tip Number 3
Do your homework! Research Sofitel London Gatwick and its brand standards. Knowing their values and what makes them tick will help you tailor your approach and impress during interviews.
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows you're genuinely interested in being part of our team at Sofitel.
We think you need these skills to ace Assistant Restaurant & Bar Manager in Horley
Some tips for your application 🫡
Show Your Personality:When writing your application, let your personality shine through! We want to see who you are beyond your qualifications. Use a friendly tone and share a bit about your passion for hospitality and how you connect with guests.
Tailor Your Application:Make sure to tailor your application specifically for the Assistant Restaurant & Bar Manager role. Highlight your relevant experience and skills that match the job description. We love seeing how you can bring value to our team!
Be Clear and Concise:Keep your application clear and to the point. We appreciate well-structured applications that are easy to read. Avoid jargon and focus on what makes you a great fit for the role and our hotel.
Apply Through Our Website:Don’t forget to apply through our website! It’s the best way for us to receive your application directly. Plus, it shows you’re serious about joining our team at Sofitel London Gatwick!
How to prepare for a job interview at SLG-Food & Beverage
✨Know the Brand Inside Out
Before your interview, make sure you research Sofitel London Gatwick thoroughly. Understand their values, the guest experience they aim to provide, and their brand standards. This will help you align your answers with what they’re looking for and show that you’re genuinely interested in being part of their team.
✨Showcase Your Leadership Skills
As an Assistant Restaurant & Bar Manager, strong leadership is key. Prepare examples from your past experiences where you successfully led a team, resolved conflicts, or improved service standards. Be ready to discuss how you motivate and develop your team to ensure high performance.
✨Demonstrate Financial Acumen
Since the role involves managing budgets and maximising profitability, brush up on your financial knowledge. Be prepared to discuss how you've previously managed budgets, analysed financial results, and implemented strategies to enhance profitability. This will show that you can handle the financial aspects of the role effectively.
✨Prepare for Scenario Questions
Expect scenario-based questions that assess your problem-solving skills and ability to handle guest concerns. Think of specific situations where you’ve had to think on your feet or adapt to changing priorities. Practising these scenarios will help you articulate your thought process clearly during the interview.
