IT Internship

IT Intern We are a global technology company driving energy innovation for a balanced planet. At SLB, we create amazing technology that unlocks access to energy for the benefit of all. We are facing the world’s greatest balancing act- how to simultaneously reduce emissions and meet the world’s growing energy demands. Every day, we get a step closer. Our collective future depends on decarbonising the fossil fuel industry while innovating a new energy landscape. Ensuring progress for people and the planet on the journey to net zero and beyond. With our 80 Technology centres and 4 research centres around the world, we are continuously developing new tools and services to keep us at the forefront of our industry and to meet the challenges of our industry. The Position holder is responsible for serving as a desktop support expert responsible for computer hardware, software (location specific or global) and peripherals. The Onsite Support Analyst acts as the second point of escalation for the resolution of desktop or laptop related incidents, service requests and connectivity issues. Resolve and close incidents and service requests as per help desk procedures and allocated timelines. • Log incident and service request details per help desk procedures. • Conduct customer satisfaction call-backs and surveys. • Comply with Quality, Health, Safety and Environment policies and IT policies. • Liaise with customers, other IT support groups and third-party providers when necessary. • Maintain Global Asset Management database with updates related to the assigned hardware. • Perform hardware and software maintenance and support. • Participate in IT team and follow up on objectives and key performance objectives. • Assist with SCSI on IT security issues and virus elimination. Students or recent graduates • IT Background Qualified applicants are considered without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, or other characteristics protected by law.