Find a job 
Featured Companies 
Featured Universities 
For Companies At a Glance
- Tasks: Support desktop hardware and software, resolve incidents, and ensure customer satisfaction.
- Company: Join SLB, a global leader in energy innovation focused on a sustainable future.
- Benefits: Gain hands-on experience, work in a dynamic environment, and enjoy potential remote work options.
- Why this job: Be part of a mission to decarbonise energy while developing cutting-edge technology.
- Qualifications: Ideal for students or recent graduates with an IT background.
- Other info: Diversity is valued; all qualified applicants are encouraged to apply.
We are a global technology company driving energy innovation for a balanced planet. At SLB, we create amazing technology that unlocks access to energy for the benefit of all. We are facing the world’s greatest balancing act - how to simultaneously reduce emissions and meet the world’s growing energy demands. Every day, we get a step closer.
Our collective future depends on decarbonising the fossil fuel industry while innovating a new energy landscape. Ensuring progress for people and the planet on the journey to net zero and beyond. With our 80 Technology centres and 4 research centres around the world, we are continuously developing new tools and services to keep us at the forefront of our industry and to meet the challenges of our industry.
The Position holder is responsible for serving as a desktop support expert responsible for computer hardware, software (location specific or global) and peripherals. The Onsite Support Analyst acts as the second point of escalation for the resolution of desktop or laptop related incidents, service requests and connectivity issues.
- Resolve and close incidents and service requests as per help desk procedures and allocated timelines.
- Log incident and service request details per help desk procedures.
- Conduct customer satisfaction call-backs and surveys.
- Comply with Quality, Health, Safety and Environment policies and IT policies.
- Liaise with customers, other IT support groups and third-party providers when necessary.
- Maintain Global Asset Management database with updates related to the assigned hardware.
- Perform hardware and software maintenance and support.
- Participate in IT team and follow up on objectives and key performance objectives.
- Assist with SCSI on IT security issues and virus elimination.
Students or recent graduates with an IT background are encouraged to apply.
Qualified applicants are considered without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, or other characteristics protected by law.
IT Internship employer: SLB
Contact Detail:
SLB Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land IT Internship
✨Tip Number 1
Familiarise yourself with the latest trends in IT support and desktop management. Understanding common issues and solutions can help you stand out during interviews, as you'll be able to demonstrate your knowledge and readiness to tackle real-world problems.
✨Tip Number 2
Network with current or former employees of SLB on platforms like LinkedIn. Engaging with them can provide you with insider insights about the company culture and expectations, which can be invaluable during your interview.
✨Tip Number 3
Prepare for technical questions by practising common IT scenarios that you might encounter in a desktop support role. Being able to articulate your thought process in resolving issues will show your problem-solving skills.
✨Tip Number 4
Demonstrate your passion for sustainability and energy innovation during your interactions with the company. Showing that you align with SLB's mission can make a positive impression and set you apart from other candidates.
We think you need these skills to ace IT Internship
Some tips for your application 🫡
Understand the Role: Read the job description carefully to understand the responsibilities and requirements of the IT Internship. Highlight key skills such as desktop support, incident resolution, and customer service that you possess.
Tailor Your CV: Customise your CV to reflect relevant experiences and skills related to IT support. Include any coursework, projects, or internships that demonstrate your technical abilities and problem-solving skills.
Craft a Compelling Cover Letter: Write a cover letter that showcases your passion for technology and energy innovation. Mention why you want to work at SLB specifically and how your background aligns with their mission to balance energy demands and emissions.
Proofread Your Application: Before submitting, thoroughly proofread your application materials for spelling and grammatical errors. A polished application reflects attention to detail, which is crucial in IT roles.
How to prepare for a job interview at SLB
✨Show Your Technical Skills
Make sure to brush up on your technical knowledge related to desktop support, hardware, and software. Be prepared to discuss specific tools or technologies you've worked with, as well as any relevant projects or coursework.
✨Demonstrate Problem-Solving Abilities
During the interview, be ready to showcase your problem-solving skills. You might be asked to walk through how you would handle a specific IT issue or incident. Think of examples from your studies or previous experiences where you successfully resolved a technical challenge.
✨Emphasise Communication Skills
As an IT intern, you'll need to liaise with customers and other IT teams. Highlight your communication skills by discussing how you've effectively communicated technical information to non-technical individuals in the past.
✨Understand the Company's Mission
Familiarise yourself with SLB's mission and values, especially their focus on energy innovation and sustainability. Be prepared to discuss how your personal values align with theirs and how you can contribute to their goals during your internship.
