At a Glance
- Tasks: Lead the new Paddle Club, managing operations, staff, and member experiences.
- Company: Frasers Group, a leader in sports and fitness innovation.
- Benefits: Competitive salary, career growth opportunities, and a vibrant work environment.
- Other info: Full availability required; dynamic role with exciting challenges ahead.
- Why this job: Shape a brand-new facility and build a thriving community for racket sports.
- Qualifications: 2+ years in management, passion for Padel, and strong leadership skills.
The predicted salary is between 35000 - 45000 £ per year.
Frasers Group is a leader in the sports, fitness, and retail industry, driven by a commitment to excellence and innovation. We're excited to launch a new Paddle Club in Norwich. We're looking for an experienced and driven General Manager to lead this new club.
You'll oversee all aspects of the operation - from building a strong member community and managing staff, to driving financial performance and delivering an exceptional customer experience. This is a unique opportunity to shape a brand-new facility and grow a thriving hub for racket sports in the region.
- Lead the overall management of the Paddle Club, ensuring smooth and efficient operations across all departments.
- Develop and execute strategies to drive membership growth, retention, and satisfaction, aligning with the club's business goals.
- Oversee the planning and execution of events, tournaments, and coaching programs, ensuring they are well-organised and deliver value to members.
- Manage the club's budget, monitor financial performance, and implement initiatives to drive profitability.
- Ensure the highest standards of facility maintenance, cleanliness, and safety, providing a top-tier experience for all members.
- Recruit, train, and manage a high-performing team, fostering a positive, motivating, and customer-focused work environment.
- Handle member inquiries, feedback, and complaints with professionalism, ensuring quick resolution and member satisfaction.
- Build and maintain strong relationships with members, staff, and the local community to enhance the club's reputation and reach.
- Stay informed about industry trends and competitor activities, adapting strategies as needed to maintain a competitive edge.
- Report regularly on club performance, providing insights and recommendations to senior management.
Requirements:
- 2+ years' experience in a team leader, supervisory or management role.
- Ideally experienced in working with LTA.
- Must have a passion for Padel Racket Sports and all things health and fitness.
- Full availability to work evenings, weekends, and holidays.
- Excellent written, oral communication, and organizational skills.
- Proven attention to detail.
- Proficient in problem solving and able to work proactively within a team environment to meet established corporate goals and sales objectives.
- Ability to lead and motivate team.
- Desire for career growth within the company.
General Manager - New Club Opening in Norwich employer: SLAZENGER PADEL CLUBS
Frasers Group is an exceptional employer, offering a dynamic work environment where innovation and excellence are at the forefront. As the General Manager of our new Paddle Club in Norwich, you will have the unique opportunity to shape a thriving community hub while enjoying a supportive culture that prioritises employee growth and development. With competitive benefits and a focus on work-life balance, we empower our team to excel in their roles and make a meaningful impact in the sports and fitness industry.
StudySmarter Expert Advice🤫
We think this is how you could land General Manager - New Club Opening in Norwich
✨Tip Number 1
Network like a pro! Reach out to your connections in the sports and fitness industry, especially those who might know about the new Paddle Club. A friendly chat can lead to insider info or even a referral.
✨Tip Number 2
Show your passion for Padel! When you get the chance to meet with potential employers, share your love for the sport and how it drives your management style. It’s all about connecting on that personal level.
✨Tip Number 3
Prepare for interviews by researching the latest trends in racket sports and club management. Bring fresh ideas to the table that align with Frasers Group's commitment to excellence and innovation.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, we love seeing candidates who are proactive about their job search.
We think you need these skills to ace General Manager - New Club Opening in Norwich
Some tips for your application 🫡
Show Your Passion:When writing your application, let your love for Padel and the fitness industry shine through. We want to see that you're not just looking for a job, but that you're genuinely excited about leading our new Paddle Club!
Tailor Your Experience:Make sure to highlight your relevant experience in management and team leadership. We’re keen on seeing how your past roles have prepared you to drive membership growth and create an exceptional customer experience at our club.
Be Clear and Concise:Keep your application straightforward and to the point. We appreciate clarity, so make sure your skills and achievements are easy to spot. This will help us quickly see why you’d be a great fit for the General Manager role.
Apply Through Our Website:Don’t forget to submit your application through our website! It’s the best way for us to receive your details and ensures you’re considered for this exciting opportunity to shape our new club in Norwich.
How to prepare for a job interview at SLAZENGER PADEL CLUBS
✨Know Your Stuff
Make sure you’re well-versed in the specifics of the Paddle Club and the Frasers Group. Research their values, recent initiatives, and how they stand out in the sports and fitness industry. This will show your genuine interest and help you align your answers with their goals.
✨Showcase Your Leadership Skills
As a General Manager, you'll need to demonstrate your ability to lead a team effectively. Prepare examples from your past experiences where you've successfully managed staff, resolved conflicts, or driven team performance. Highlight your approach to building a positive work environment.
✨Be Ready to Discuss Financial Acumen
Since managing the club's budget is key, brush up on your financial management skills. Be prepared to discuss how you've previously monitored financial performance and implemented strategies to drive profitability. Use specific metrics or outcomes to illustrate your success.
✨Engage with Member Experience
Think about how you can enhance member satisfaction and retention. Prepare ideas for events, tournaments, or coaching programmes that could attract and engage members. Showing that you have a proactive approach to community building will set you apart.
