At a Glance
- Tasks: Lead the new Paddle Club, managing operations, staff, and member experiences.
- Company: Frasers Group, a leader in sports and fitness, launching a new club in Leeds.
- Benefits: Opportunity to shape a brand-new facility and grow a vibrant community.
- Other info: Dynamic environment with opportunities for career growth and innovation.
- Why this job: Make a real impact in the sports industry while driving membership growth and satisfaction.
- Qualifications: 2+ years in management, passion for Padel, and strong communication skills.
The predicted salary is between 30000 - 40000 € per year.
Frasers Group is a leader in the sports, fitness, and retail industry, driven by a commitment to excellence and innovation. We’re excited to launch a new Paddle Club in Leeds. We’re looking for an experienced and driven General Manager to lead this new club. You’ll oversee all aspects of the operation — from building a strong member community and managing staff, to driving financial performance and delivering an exceptional customer experience. This is a unique opportunity to shape a brand-new facility and grow a thriving hub for racket sports in the region.
Job Description
- Lead the overall management of the Paddle Club, ensuring smooth and efficient operations across all departments.
- Develop and execute strategies to drive membership growth, retention, and satisfaction, aligning with the club’s business goals.
- Oversee the planning and execution of events, tournaments, and coaching programs, ensuring they are well-organised and deliver value to members.
- Manage the club’s budget, monitor financial performance, and implement initiatives to drive profitability.
- Ensure the highest standards of facility maintenance, cleanliness, and safety, providing a top-tier experience for all members.
- Recruit, train, and manage a high-performing team, fostering a positive, motivating, and customer-focused work environment.
- Handle member inquiries, feedback, and complaints with professionalism, ensuring quick resolution and member satisfaction.
- Build and maintain strong relationships with members, staff, and the local community to enhance the club’s reputation and reach.
- Stay informed about industry trends and competitor activities, adapting strategies as needed to maintain a competitive edge.
- Report regularly on club performance, providing insights and recommendations to senior management.
Qualifications
- 2+ years’ experience in a team leader, supervisory or management role.
- Ideally experienced in working with LTA.
- Must have a passion for Padel Racket Sports and all things health and fitness.
- Full availability to work evenings, weekends, and holidays.
- Excellent written, oral communication, and organizational skills.
- Proven attention to detail.
- Proficient in problem solving and able to work proactively within a team environment to meet established corporate goals and sales objectives.
- Ability to lead and motivate team.
- Desire for career growth within the company.
Additional Information
- Think without limits - Think fast, fearlessly, and take the team with you.
- Own it and back yourself - Own the basics, own your role, and own the results.
- Be relevant - Relevant to our people, our partners, and the planet.
General Manager - New Club Opening employer: SLAZENGER PADEL CLUBS
Frasers Group is an exceptional employer, offering a dynamic work environment where innovation and excellence are at the forefront. As the General Manager of the new Paddle Club in Leeds, you will have the unique opportunity to shape a thriving community hub for racket sports while enjoying a supportive culture that prioritises employee growth and development. With a focus on teamwork and member satisfaction, you'll be part of a passionate team dedicated to delivering outstanding experiences and driving the club's success.
StudySmarter Expert Advice🤫
We think this is how you could land General Manager - New Club Opening
✨Tip Number 1
Network like a pro! Get out there and connect with people in the industry. Attend local events, join online forums, or even hit up social media groups related to racket sports. You never know who might have the inside scoop on job openings!
✨Tip Number 2
Show your passion for Padel! When you get the chance to chat with potential employers, let your enthusiasm shine through. Share your experiences and ideas about how to grow the club and engage members. It’ll make you stand out as a candidate who truly cares.
✨Tip Number 3
Prepare for interviews by researching the company and its culture. Understand their values and how they align with your own. This will help you tailor your responses and show that you’re not just looking for any job, but the right fit for both you and the club.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets seen by the right people. Plus, it shows you’re serious about joining the Frasers Group family. Let’s get you that General Manager role!
We think you need these skills to ace General Manager - New Club Opening
Some tips for your application 🫡
Show Your Passion:When writing your application, let your love for Padel and the fitness industry shine through. We want to see that you’re not just looking for a job, but that you genuinely care about creating an amazing experience for our members.
Tailor Your CV:Make sure your CV is tailored to the General Manager role. Highlight your relevant experience in management and any specific achievements that align with the responsibilities listed in the job description. We love seeing how you can bring value to our new Paddle Club!
Be Clear and Concise:Keep your application clear and to the point. Use straightforward language and avoid jargon. We appreciate a well-structured application that makes it easy for us to see why you’d be a great fit for the team.
Apply Through Our Website:Don’t forget to apply through our website! It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it shows you’re serious about joining our team at the new Paddle Club.
How to prepare for a job interview at SLAZENGER PADEL CLUBS
✨Know Your Club Inside Out
Before the interview, make sure you research Frasers Group and the new Paddle Club in Leeds. Understand their mission, values, and what sets them apart in the sports and fitness industry. This will help you demonstrate your passion for the role and show that you're genuinely interested in contributing to their success.
✨Showcase Your Leadership Skills
As a General Manager, you'll need to lead a team effectively. Prepare examples from your past experiences where you've successfully managed a team, resolved conflicts, or driven performance. Highlight your ability to motivate others and create a positive work environment, as this is crucial for building a strong member community.
✨Prepare for Financial Discussions
Since managing the club’s budget and driving profitability are key responsibilities, brush up on your financial acumen. Be ready to discuss how you've handled budgets in previous roles, any strategies you've implemented to improve financial performance, and how you plan to ensure the club's financial success.
✨Engage with Member Experience
Think about how you can enhance member satisfaction and retention. Prepare ideas for events, tournaments, or coaching programmes that could attract and retain members. Showing that you have a proactive approach to improving the customer experience will set you apart as a candidate who truly understands the importance of community in a club setting.
