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- Tasks: Support daily operations, drive membership growth, and coordinate events at our Paddle Club.
- Company: Frasers Group is a vibrant community focused on sports, fitness, and an active lifestyle.
- Benefits: Enjoy a dynamic work environment with opportunities for career growth and a passion-driven culture.
- Why this job: Join a team that values innovation, teamwork, and making a positive impact in the fitness community.
- Qualifications: 2+ years in a leadership role, a passion for paddle sports, and excellent communication skills required.
- Other info: Full availability for evenings, weekends, and holidays is essential.
The predicted salary is between 28800 - 43200 £ per year.
At Frasers Group, we are not just a retail powerhouse - we are a community built on a passion for sports, fitness, and an active lifestyle. Our Paddle Clubs are at the heart of this mission, offering state-of-the-art facilities, expert coaching, and a vibrant community for paddle enthusiasts of all levels.
We are looking for a dynamic and motivated Paddle Club Assistant Manager to join our team. In this role, you will be responsible for supporting the day-to-day operations of the club, ensuring an exceptional experience for all members and guests. You will work closely with the Club Manager to drive membership growth, coordinate events, and maintain the highest standards of service and facility management.
- Assist in the overall management of the Paddle Club, ensuring smooth and efficient operations.
- Support the General Manager in driving membership sales and retention through excellent customer service and engagement initiatives.
- Coordinate and manage events, tournaments, and coaching sessions, ensuring they are well-organised and successful.
- Oversee the maintenance and cleanliness of the facilities, ensuring a safe and welcoming environment for all members.
- Handle member inquiries, complaints, and feedback, resolving issues promptly and professionally.
- Supervise and train club staff, fostering a positive and productive working environment.
- Assist in the development and implementation of marketing strategies to promote the club and attract new members.
- Monitor and report on club performance, providing insights and suggestions for continuous improvement.
Think without limits - Think fast, fearlessly, and take the team with you. Own it and back yourself - Own the basics, own your role, and own the results. Be relevant - Relevant to our people, our partners, and the planet.
Requirements:
- 2+ years' experience in a team leader, supervisory or management role.
- Ideal experience in LTA.
- Must have a passion for Padel, Racket Sports and all things health and fitness.
- Full availability to work evenings, weekends, and holidays.
- Excellent written, oral communication, and organizational skills.
- Proven attention to detail.
- Proficient in problem solving and able to work proactively within a team environment to meet established corporate goals and sales objectives.
- Ability to lead and motivate team.
- Desire for career growth within the company.
Assistant Club Manager - New Club Opening employer: SLAZENGER PADEL CLUBS
Contact Detail:
SLAZENGER PADEL CLUBS Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Assistant Club Manager - New Club Opening
✨Tip Number 1
Familiarise yourself with the Paddle Club's offerings and community. Attend events or engage with current members to understand their experiences and expectations. This knowledge will help you demonstrate your passion for the sport and the club during interviews.
✨Tip Number 2
Network with professionals in the sports and fitness industry, especially those involved in paddle or racket sports. Building connections can provide valuable insights and potentially lead to referrals that could enhance your application.
✨Tip Number 3
Showcase your leadership skills by volunteering for roles in community sports events or local clubs. This hands-on experience will not only bolster your CV but also give you practical examples to discuss during interviews.
✨Tip Number 4
Research Frasers Group's values and mission, particularly their focus on community and active lifestyles. Tailor your conversations and responses to reflect how your personal values align with theirs, demonstrating that you're a great cultural fit for the team.
We think you need these skills to ace Assistant Club Manager - New Club Opening
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights relevant experience in team leadership, management roles, and any specific involvement in sports or fitness. Use keywords from the job description to demonstrate your fit for the role.
Craft a Compelling Cover Letter: Write a cover letter that showcases your passion for paddle sports and fitness. Mention specific experiences that align with the responsibilities of the Assistant Club Manager position, such as event coordination or customer service excellence.
Showcase Your Communication Skills: Since excellent communication is key for this role, ensure your application reflects strong written skills. Be clear and concise, and consider including examples of how you've effectively communicated in previous roles.
Highlight Problem-Solving Abilities: In your application, provide examples of how you've successfully resolved issues in past positions. This could include handling member complaints or improving operational efficiency, which are crucial for the Assistant Club Manager role.
How to prepare for a job interview at SLAZENGER PADEL CLUBS
✨Show Your Passion for Paddle
Make sure to express your enthusiasm for paddle and racket sports during the interview. Share any personal experiences or achievements related to these activities, as this will demonstrate your genuine interest in the role and the community.
✨Highlight Your Leadership Skills
Since the role involves supervising and training staff, be prepared to discuss your previous leadership experiences. Provide specific examples of how you've motivated a team, resolved conflicts, or improved team performance in past roles.
✨Prepare for Customer Service Scenarios
Expect questions about handling member inquiries and complaints. Think of examples where you provided excellent customer service or turned a negative situation into a positive experience. This will showcase your problem-solving skills and commitment to member satisfaction.
✨Demonstrate Organisational Skills
As the Assistant Club Manager, you'll need to coordinate events and manage daily operations. Be ready to discuss how you prioritise tasks, manage time effectively, and ensure that everything runs smoothly. Mention any tools or methods you use to stay organised.