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- Tasks: Lead daily operations and ensure exceptional guest experiences at our award-winning venue, Slay.
- Company: Join Hamilton Hunter Group, known for its vibrant hospitality and commitment to excellence.
- Benefits: Enjoy competitive pay and the chance to work in a dynamic, fast-paced environment.
- Why this job: Be part of a passionate team dedicated to delivering amazing customer service and memorable events.
- Qualifications: Must have 2+ years in venue management and a Personal Licence; hospitality experience is key.
- Other info: Flexibility for evenings and weekends is required; bring your organizational skills and creativity!
The predicted salary is between 28800 - 43200 £ per year.
VENUE MANAGER POSITION – Hiring now!
Hamilton Hunter Group are currently hiring a venue manager to run our award winning venue Slay.
In this role you will be responsible for the running of the business on a day-to-day basis, working closely with and reporting to the owner. Our venue managers hours varies depending on the business needs.
Previous experience in a similar role is required & a Personal Licence is a must.
Could this be the perfect position for you?
> Min 2 years GM or Venue management experience within hospitality.
> Evidence of business growth.
> Experience training & developing staff.
> A passion for delivering amazing customer service!
> Experience of P&L & profitability targets.
> Stock ordering & Deliveries
> Licencing experience & Holds a Personal Licence.
Overview:
Slay are seeking a highly organized and customer-focused individual to join our team as a Venue Manager. As the Venue Manager, you will be responsible for ensuring the smooth operation of our venue and providing exceptional hospitality and guest services to all visitors.
Responsibilities:
– Oversee all aspects of venue operations, including event planning, scheduling, and execution
– Manage a team of staff members, including hiring, training, and scheduling
– Coordinate with suppliers to ensure timely delivery of services and products
– Maintain a high level of cleanliness and organization throughout the venue
– Provide excellent customer service to guests, addressing any concerns or issues that may arise
– Collaborate with event promoters to ensure seamless execution of events
– Monitor and manage inventory levels, including ordering supplies as needed
– Implement and enforce safety protocols to ensure the well-being of staff and guests
– Stay up-to-date with industry trends and best practices in venue management
Requirements:
– Previous experience in hospitality or event management is preferred
– Strong organizational skills with the ability to multitask and prioritise effectively
– Excellent communication and interpersonal skills
– Ability to work well under pressure in a fast-paced environment
– Proficient in using computer software for scheduling, inventory management, and communication purposes
– Knowledge of health and safety regulations related to venue operations
– Flexibility to work evenings, weekends, and holidays as required
We offer competitive compensation packages based on experience. If you are passionate about providing exceptional guest experiences and have a knack for managing events, we would love to hear from you.
- Apply today to join our dynamic team as a Venue Manager!
Venue Manager employer: Slay Glasgow
Contact Detail:
Slay Glasgow Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Venue Manager
✨Tip Number 1
Make sure to highlight your previous experience in venue management or hospitality during any networking opportunities. Connect with industry professionals on platforms like LinkedIn and engage in conversations about your passion for customer service and event management.
✨Tip Number 2
Familiarize yourself with the latest trends in venue management and customer service. Attend workshops or webinars that focus on these topics, as this knowledge can set you apart during interviews and discussions with us.
✨Tip Number 3
Prepare to discuss specific examples of how you've contributed to business growth in your previous roles. Be ready to share metrics or success stories that demonstrate your ability to manage P&L and profitability targets effectively.
✨Tip Number 4
Showcase your leadership skills by discussing your experience in training and developing staff. We value a collaborative team environment, so be prepared to explain how you've fostered teamwork and improved staff performance in past positions.
We think you need these skills to ace Venue Manager
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights your previous experience in venue management or hospitality. Focus on specific achievements, such as evidence of business growth and successful team training.
Craft a Compelling Cover Letter: Write a cover letter that showcases your passion for customer service and your ability to manage operations effectively. Mention your Personal Licence and how it aligns with the role's requirements.
Highlight Relevant Skills: In your application, emphasize your organizational skills, ability to multitask, and experience with P&L and inventory management. These are crucial for the Venue Manager position.
Showcase Industry Knowledge: Demonstrate your understanding of current trends in venue management and hospitality. This can set you apart from other candidates and show your commitment to the industry.
How to prepare for a job interview at Slay Glasgow
✨Showcase Your Experience
Be prepared to discuss your previous roles in venue management or hospitality. Highlight specific examples of how you've contributed to business growth and improved customer service.
✨Demonstrate Leadership Skills
Since you'll be managing a team, share your experiences in training and developing staff. Discuss your approach to leadership and how you motivate your team to deliver exceptional service.
✨Know Your Numbers
Familiarize yourself with P&L statements and profitability targets. Be ready to discuss how you've managed budgets and inventory in past roles, as this will show your financial acumen.
✨Prepare for Scenario Questions
Expect questions about handling difficult situations, such as customer complaints or event mishaps. Think of examples where you've successfully resolved issues to ensure a positive guest experience.
