At a Glance
- Tasks: Welcome guests, manage check-ins, and create memorable experiences.
- Company: Charming hotel in a picturesque Cotswold village with a friendly atmosphere.
- Benefits: Competitive pay, tips, discounts, free meals, and support programmes.
- Other info: Flexible work-life balance and opportunities for career growth.
- Why this job: Join a passionate team and make lasting memories for guests.
- Qualifications: Experience in hospitality and a friendly personality.
The predicted salary is between 20000 - 25000 £ per year.
Set in the heart of one of the most picturesque Cotswold villages, The Slaughters Country Inn offers the authentic charm of a traditional village inn. With 5 AA Gold Stars for Guest Accommodation and 2 AA rosettes, The Slaughters Country Inn offers a relaxed yet professional environment to work in. The hotel may be able to offer both on or off-site staff accommodation, in order to help the newest members of the team re‑locate, so they can settle into life at the hotel and local area in comfort, plus there is free parking on‑site at the hotel.
About the Role
Come and join our team as a Receptionist and let your passion and personality shine. Our culture is really important to us, and we encourage everyone in our teams to show thoughtfulness towards each other and our guests. This role would suit someone with experience working in a similar role. Being host to our guests means you’ll play a large part in making sure they make memories to last a lifetime.
Key responsibilities
- Hosting our guests from check‑in to check‑out, which could include booking tables, advising on local hot spots, or just having a chat.
- Building close relationships across teams; helping colleagues across departments on occasion.
- Ensuring all our guests have a memorable experience.
Flexibility and work/life balance
We value life/work balance, so we always strive to be fair with our rotas. We ask that you can be flexible, so we can be flexible with you in return.
Perks and benefits
- Competitive pay – a rate of pay irrespective of age, plus service charge and tips on top.
- Retail and hospitality perks via our Perkbox platform.
- Excellent discounts across our family of hotels – 25% off food & beverage in our hotels and a staff rate of £25 B&B per person; friends and family receive special rates.
- Confidential helpline and Employee Assistance Programme for support.
- Meals on duty are free.
- Opportunities for learning, development pathways and internal promotions up to General Manager.
- Milestone awards: Champagne, afternoon tea, dinner, longer stays, extra days off, special gifts.
Contact
Send us a WhatsApp message with FAMILYFIRST to +44 7782 822774 to find out more and apply.
Hotel Receptionist employer: Slaughtersinn
The Slaughters Country Inn is an exceptional employer, nestled in a stunning Cotswold village, offering a warm and professional work environment that prioritises employee well-being and growth. With competitive pay, flexible rotas, and a strong emphasis on team culture, staff enjoy numerous benefits including discounts across our hotels, free meals on duty, and opportunities for career advancement. Join us to create unforgettable experiences for our guests while enjoying a supportive and rewarding workplace.
StudySmarter Expert Advice🤫
We think this is how you could land Hotel Receptionist
✨Get a Taste of the Scene
Try visiting local eateries and asking if they have any full-time positions available. Many hospitality jobs aren’t advertised online, so popping in for a chat can give you an edge and show your enthusiasm!
✨Network at Food Festivals
Food festivals and culinary events are buzzing with industry connections. Attend these to meet restaurateurs and other food service pros; you never know who might be looking for their next star employee!
✨Show Off Your Skills
Create a short video showcasing your cooking or customer service flair. Post it on social media or even send it directly to places you want to work at, like Slaughtersinn. It’s a fun way to stand out and demonstrate what you bring to the table!
✨Reach Out Directly to Slaughtersinn
Don't be shy about reaching out to Slaughtersinn directly through their website. Express your interest in available roles and attach your CV, showing your genuine eagerness to be part of their team. Personal touches can go a long way!
We think you need these skills to ace Hotel Receptionist
Some tips for your application 🫡
Show Off Your Service Experience:In the hospitality-food-service world, your experience is key! Make sure to highlight any previous roles you've had in restaurants, cafes, or catering. We want to see your customer service skills shine, so include specific examples where you went above and beyond for clients.
Certificates Matter:If you’ve got any relevant certifications, like food safety or bartender training, flaunt them! They can really set you apart from the crowd and show us your dedication to the industry. Just make sure to mention them clearly in your CV or cover letter!
Craft a Genuine Cover Letter:Take the time to write a personal cover letter that reflects your passion for hospitality. Share why you’re excited about Slaughtersinn and how your skills can contribute to our team's success. We're after that genuine connection!
Highlight Your Team Spirit:In full-time roles, teamwork is everything! Emphasise your ability to work collaboratively in busy environments. Mention any experiences where you’ve effectively collaborated with colleagues or managed conflicts — it's just as important as your technical skills!
How to prepare for a job interview at Slaughtersinn
✨Show Your People Skills
In hospitality, customer service is everything! Be ready to showcase examples of how you've engaged with customers positively. Maybe you turned a tough situation around or went that extra mile for a guest—let’s hear those stories!
✨Know Your Menu Inside Out
Expect some technical questions about food and drink, especially if you're applying for a kitchen or service role. Brush up on the menu items, including ingredients and any potential allergens. If you’ve got any favourite dishes or cocktails, have a little something prepared to discuss, too!
✨Demonstrate Your Team Spirit
Hospitality thrives on teamwork, so think of examples where you've worked well with others in a fast-paced environment. Be prepared to discuss what makes a great team member and how you contribute to a positive working vibe. They’re looking for that 'good fit!'
✨Get Ready for a Practical Test
In full-time food service roles, don’t be surprised if they want to see your skills in action. Whether it's serving a table or prepping a dish, be mentally prepared for a practical test during the interview. Practice makes perfect—a little dry run with friends could give you the edge!