Reprographics Operator - Evening shift (12-month FTC)

ROLE OVERVIEW //

We are recruiting a Reprographics Operator to work within the Reprographics Team on a 12-Month Fixed Term basis covering the evening shift from 15:00 – 23:00. The Team is part of the Facilities and Operations Department and the wider Business Services function based at the firm’s head office in London.

The Reprographics Operator is responsible for the delivery of a range of Reprographics services, providing a first-class service of quality and excellence.

KEY RESPONSIBILITIES //

The key responsibilities of this role are set out below – there may be others which are not listed. This role is on an Evening pattern of Monday to Friday 15.00 – 23.00.

• Working as part of the Reprographics team to provide comprehensive support to all members of the firm.
• Reviewing all printing and scanning requests thoroughly, assessing the work and the deadline given in line with the Print Room Guideline.
• Logging times for work in and work completed and sign off Print Room request sheets.
• Processing email requests via Outlook for electronic documents to be printed and finished.
• Scanning paper documents into files to create electronic documents, profiling documents if required.
• Ensuring all documents are prepared for processing including removing staples, binding, etc.
• Processing printing, photocopying and finishing requests within given deadlines.
• Liaising with the internal client giving advice, guidance and solutions in a prompt manner.
• Delivering and collecting of work.
• Keeping equipment and the print room clean and tidy at all times, adhering to health and safety rules communicated by the Reprographics Manager or Reprographics Supervisor.
• Advising the Reprographics Manager or Reprographic Supervisor of significant events or problems which have arisen.
• Supporting the team and department strategy.
• Going the extra mile to ensure the provision of a consistently high standard of support for al clients.
• Carrying out manual handling duties in a safe manner by following appropriate systems of work laid down and by making proper use of the equipment provided.
• Be on call one in every four weekends (8am – 6pm).
• Liaising with contractors on jobs to ensure outsourced work meets the standards expected of the firm.
• Any other ad hoc tasks as required.

CANDIDATE PROFILE //

Candidates for this position must have:

• Skill in both hardcopy and digital reprographic copying and finishing.
• Excellent knowledge of Word, PowerPoint and Adobe Professional.
• Experience of operating commercial print room equipment (both hardware and software).
• Experience of downloading documents or files from the internet or CDs for printing.
• Excellent client service skills.
• Ideally experience of working in an in-house legal print environment
• Ability to work effectively in a team with a client service focus.
• Good organisational skills with the ability to manage time well, prioritise effectively and handle multiple deadlines in a calm manner.
• Ability to handle confidential and sensitive information with appropriate discretion.
• Ability to handle large volumes of work.
• Ideally experienced in e-Bible creation using HTML (Hyper Text Mark-up Language) format.
• Good attention to detail.
• Hard working and conscientious.
• Team player with the ability to communicate effectively with people at all levels across the firm.
• Support the team and department strategy.
• Going the extra mile to ensure the provision of a consistently high standard of support, where necessary, for all clients.
• Cooperate with the firm on health and safety matters.
• Positive attitude and flexible approach to duties.
• Ability to remain calm under pressure.
• You may be required to cover any other hours as required.
• Experience of working in a diverse team whilst fostering an inclusive team culture.
• High level of professionalism and integrity; displays the highest standard of professional ethics.

We welcome applications irrespective of race, colour, ethnic or national origin, disability, sex, gender identity, sexual orientation, age, religion, belief or marital status.