Pro Bono Coordinator

ROLE OVERVIEW //

We are recruiting for a Pro Bono Coordinator to join the Responsible Business department, based in the firm’s head office in London. This is a permanent, full time role reporting into the Pro Bono Lawyer. The Responsible Business department is a collaborative, dynamic team leading on inclusion and social impact at the firm. The pro bono programme is a key pillar in the firm’s responsible business strategy and assists charities, social organisations and individuals in need with free legal advice.

This is a great opportunity for someone who has experience coordinating programmes or projects and who has a particular interest in pro bono. You will work closely with our Pro Bono Lawyer. You will be a key part of the team with opportunities for development.

KEY RESPONSIBILITIES //

The key responsibilities of this role are set out below and there may be others which are not listed. You may be required on occasion to work outside our normal working hours of 9:30am to 5:30pm.

Programme and project delivery

• Assist with the project management and delivery across our pro bono programme, and coordination of ad hoc pro bono events.
• Act as a point of contact for the team and respond to internal and external enquiries and requests as required.
• Build effective relationships with teams and colleagues across the firm, and external delivery partners and charity partners where required, to ensure projects are kept on track.
• Support data collection for evaluating the impact of the firm’s pro bono programmes.
• Assist with the administration of pro bono client matter opening, file management and tracking.
• Maintain and file accurate records of pro bono matters, client projects and reports.
• Maintain the pro bono process guides and email templates to ensure a consistent approach.
• Provide the wider team with support as required.

Employee engagement

• Assist with the delivery of pro bono inductions for new joiners, including trainees, coordinate updates to the training materials and communications, and organise networking events.
• Support with volunteer management for our legal clinics, including volunteer recruitment and engagement.

Impact measurement and reporting

• Coordinate and prepare pro bono reports, track pro bono hours, projects and impact.
• Collate and assist with the analysis of data to feed into impact measurement and reporting.

Communications

• Coordinate communication campaigns and promotional activities internally and externally, including for social media, newsletter articles and case studies. This will include drafting external award submissions.
• Support the organisation of internal and external pro bono events.
• Update the pro bono content on the firm’s intranet and website.
• Coordinate the arrangements for photography, recording and filming of appropriate events and projects and work with the firm’s in-house design team to produce promotional materials.

CANDIDATE PROFILE //

Candidates for this position must have:

• Ability to consistently produce high quality work and have exceptional attention to detail
• Be organised and methodical, able to keep a number of tasks or projects on track and complete them on time
• Genuine interest in and knowledge of pro bono and how firms can use their lawyers’ legal skills for social impact
• Demonstrate reliability under pressure, remaining positive, focused and effective
• Able to form good relationships with a wide variety of people, both internally and externally and at all seniority levels
• Resourceful and enterprising, using initiative to tackle unfamiliar problems
• Ability to present information in a clear, well-structured and logical way
• Pragmatic in finding solutions to operational problems and able to troubleshoot and cope with last minute challenges
• Demonstrate a high level of professionalism and integrity
• Able to plan and prioritise own workload, seeking advice when necessary on what should take precedence
• Able to work unsupervised, keeping manager and others well-informed
• Contribute to an inclusive and co-operative working environment, making a fair contribution to the team and offering support to colleagues with their workload when needed
• Computer literate and confident with MS Office (at least intermediate standard in Word, Excel and PowerPoint)

We welcome applications irrespective of race, colour, ethnic or national origin, disability, sex, gender identity, sexual orientation, age, religion, belief or marital status.