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- Tasks: Be the first point of contact for clients and guide them through their legal journey.
- Company: Join Slater and Gordon, a leading consumer law firm committed to accessible legal services.
- Benefits: Enjoy hybrid working, 25 days holiday, health cash plan, and career development support.
- Other info: Dynamic team environment with opportunities for growth and diversity.
- Why this job: Make a real impact in people's lives while developing your professional skills.
- Qualifications: Strong communication skills and organisational abilities are essential.
The predicted salary is between 30000 - 42000 ÂŁ per year.
To continue creating your account, please read the privacy policy and tick the box belowTo complete creating your profile with , please read and agree with the privacy policy.The email used for your profile is not a valid company domain name. In order tocontinue to create your profile with you will need to select a profile which uses a company authorised email address.Customer Legal AdministratorVacancy Advert**Customer Legal Administrator****Location:** Liverpool**Salary:** £Competitive**Contract Type:**Permanent**Position Type:**Full Time**Closing Date:** Thursday 30 October 2025**About the Role**We’re looking for a Customer Legal Administrator with strong administrative skills and a confident communication style. You’ll be the first point of contact for new and existing clients, helping them navigate their legal journey with clarity and care. This is a fantastic opportunity to join a dynamic team and make a real impact in people’s lives.This role follows our hybrid working model:* Working between the hours: 8:00am – 5:00pm on a 35 hour contract.**About Slater and Gordon**Slater and Gordon is a leading consumer law firm with a mission to make world-class legal services accessible to everyone. We’re powered by technology and driven by people—supporting our customers every step of the way.We celebrate diversity, encourage different perspectives, and foster a culture where everyone feels valued. Our values guide everything we do and ensure we’re all working toward the same goals.**Key Responsibilities*** Serve as the first point of contact for new clients and external partners* Understand client needs and deliver outstanding customer service* Manage enquiries and case updates using bespoke databases* Handle multiple inboxes and prioritise tasks effectively**About You*** Professional and confident telephone manner* Excellent written and verbal communication skills* Strong organisational and time-management abilities* Able to compose clear, well-structured emails tailored to client needs* Comfortable using Microsoft Office and managing digital correspondence**What We Offer**We believe in rewarding our people. Here’s what you can expect:* Hybrid working.* 25 days holiday plus option to purchase 5 extra days* Pension scheme* Health cash plan* Life assurance* Income protection insurance* Cycle to work scheme* Eyecare vouchers* Career development support within an award-winning law firmApply today and become part of a team that’s transforming legal services for the better.Please note: Vacancies may close early depending on application volume.The email has been sent.Enter your email address and we will send you a link to reset your password.You have already applied for this job. Please login to your account and go to the \’my applications\’ section to see your progress##**Slater Gordon UK Limited ** **Privacy Statement**Slater and Gordon UK Limited is part of a group of companies whose ultimate parent company is Slater and Gordon UK Holdings Limited (“Slater and Gordon”, “we”, “us”).We take your privacy and confidentiality very seriously and we are committed to protecting it.The following explains how we Slater and Gordon (The Data Controller) intend to use the information you provide in your application, our reasons for requesting it, who will have access to it and your rights.For any additional information you require, please refer to our full privacy policy -We collect information that is specifically provided by you as part of an application process. We will collect the following (but not limited to):* Name, address, email, telephone number;* CV (if applicable);* Equal opportunities monitoring information (defined as special categories data) – this information is purely for statistical analysis and monitoring purposes and by default will be anonymised;* Answers to application questions; and* Any other information you wish to provide in support of your application.We are using Contract as our legal basis for processing, which means we can use your details and information so that we may assess your suitability for employment with us, as well as carry out our statistical analysis of recruitment.Details you provide in this application:We will store your application data for 13 months after the vacancy has closed. After this period, it will be fully anonymised.We are dedicated to providing reasonable access to visitors who wish to review the personal information retained when they apply via our website site and correct any inaccuracies it may contain. Visitors who choose to register may access their profile, correct and update their details, or withdraw their details at any time. To do this, visitors can access their personal profile by using their secure login. In all cases we will treat requests to access information or change information in accordance with applicable legal requirements. You have the following rights in relation to the way in which we deal with your personal data:* the right of erasure or to be forgotten;* the right to rectification if information is inaccurate or out of date;* the right of data portability (to obtain and reuse your personal data);* the right to object to networx and the controller and processors handling of your personal data;* the right to withdraw your consent with regards to the handling of your personal data;* you have the right to ask for a copy of the information we hold about you (Subject Access Request – S.A.R); and* you have the right to lodge a complaint with a supervisory authority – the ICO.Within your candidate account, you can also use the Download Data feature to generate an XML file of the current data we hold on you that you have provided and/or have access to within the account.Where you exercise your right to object or withdraw your consent we may process your personal data without your knowledge or consent where we are permitted or required by law or regulatory requirements to do so. In such a case, we will not process more personal data than is required under the circumstances.If you are not satisfied by our actions, you can seek recourse through our internal complaints procedure. If you remain dissatisfied, you have the right to refer the matter to the Information Commissioner (www.ico.org.uk) or seek recourse thr* Will be held on our computer systems and may be downloaded by us;* Will be used to deal with your application;* Will be made available to us and our processors;* Will be used for communication with you regarding the vacancy;* Will be used to satisfy legal requirements;* Will be used for statistical analysis; and* Will be held and may be used to contact you about other vacancies. #J-18808-Ljbffr
Customer Legal Administrator employer: Slater Gordon
Contact Detail:
Slater Gordon Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Customer Legal Administrator
✨Tip Number 1
Network like a pro! Reach out to friends, family, or even former colleagues who might have connections in the legal field. A personal recommendation can go a long way in landing that Customer Legal Administrator role.
✨Tip Number 2
Prepare for interviews by researching common questions and practicing your responses. Make sure you can articulate how your skills align with the responsibilities of the role, especially around customer service and communication.
✨Tip Number 3
Showcase your organisational skills! During interviews, share examples of how you've managed multiple tasks or handled client inquiries effectively. This will demonstrate your ability to thrive in a busy environment.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets seen. Plus, it shows you’re genuinely interested in joining our team at Slater and Gordon.
We think you need these skills to ace Customer Legal Administrator
Some tips for your application 🫡
Tailor Your Application: Make sure to customise your CV and cover letter for the Customer Legal Administrator role. Highlight your administrative skills and communication style, as these are key for us at StudySmarter.
Showcase Your Experience: When detailing your previous roles, focus on experiences that demonstrate your ability to manage enquiries and provide outstanding customer service. We want to see how you can make a real impact!
Be Clear and Concise: In your written application, clarity is crucial. Use well-structured sentences and avoid jargon. Remember, we appreciate straightforward communication that reflects your professionalism.
Apply Through Our Website: Don’t forget to submit your application through our website! It’s the best way for us to receive your details and ensures you’re considered for this exciting opportunity.
How to prepare for a job interview at Slater Gordon
✨Know the Role Inside Out
Before your interview, make sure you thoroughly understand the Customer Legal Administrator role. Familiarise yourself with the key responsibilities and required skills mentioned in the job description. This will help you tailor your answers to show how your experience aligns with what they’re looking for.
✨Practice Your Communication Skills
Since this role requires excellent verbal and written communication, practice articulating your thoughts clearly. You might want to rehearse common interview questions with a friend or in front of a mirror. Focus on maintaining a confident tone and structure your responses to highlight your relevant experiences.
✨Prepare Questions to Ask
Interviews are a two-way street! Prepare thoughtful questions about the company culture, team dynamics, and what success looks like in this role. This shows your genuine interest in the position and helps you assess if it’s the right fit for you.
✨Showcase Your Organisational Skills
As a Customer Legal Administrator, you'll need strong organisational abilities. During the interview, share examples of how you've effectively managed multiple tasks or projects in the past. This will demonstrate your capability to handle the demands of the role and prioritise effectively.