At a Glance
- Tasks: Provide top-notch parts sales service to customers in-store and over the phone.
- Company: Join Slater Birtley, a leading name in truck parts in Norwich.
- Benefits: Enjoy competitive pay, flexible shifts, and opportunities for progression.
- Other info: Full UK driving licence required; potential for extra earnings.
- Why this job: Be part of a dynamic team and enhance your customer service skills.
- Qualifications: Experience in parts sales or a passion for truck and trailer parts.
The predicted salary is between 25000 - 30000 £ per year.
Slater Birtley in Norwich is seeking a Parts Advisor to provide exceptional parts sales service to customers both face-to-face and over the phone. The role requires a customer-focused individual with previous experience in a similar position or a strong interest in truck and trailer parts.
Working hours include alternating shifts from Monday to Friday and occasional Saturday mornings, with additional earning potential. A full UK driving licence is necessary for this position as it involves engaging with our customers directly.
Truck Parts Advisor — Training, Progression & Benefits in Norwich employer: Slater Birtley
Slater Birtley is an excellent employer that values its employees by offering comprehensive training and clear progression pathways within the truck parts industry. Located in Norwich, the company fosters a supportive work culture where customer service excellence is paramount, and employees enjoy competitive benefits alongside opportunities for personal and professional growth.
StudySmarter Expert Advice🤫
We think this is how you could land Truck Parts Advisor — Training, Progression & Benefits in Norwich
✨Tip Number 1
Get to know the company! Research Slater Birtley and understand their values and what they look for in a Parts Advisor. This will help you tailor your approach during interviews and show that you're genuinely interested.
✨Tip Number 2
Practice your customer service skills! Since this role is all about providing exceptional service, think of examples from your past experiences where you've gone above and beyond for customers. Be ready to share these stories!
✨Tip Number 3
Network with industry professionals! Connect with people who work in truck and trailer parts or similar fields. They might have insights or even leads on job openings that aren't advertised yet.
✨Tip Number 4
Apply through our website! We make it easy for you to submit your application directly, and it shows you're serious about joining the team. Plus, keep an eye on our site for any updates or new opportunities!
We think you need these skills to ace Truck Parts Advisor — Training, Progression & Benefits in Norwich
Some tips for your application 🫡
Show Your Passion for Parts:When you're writing your application, let us know why you're excited about truck and trailer parts. Share any relevant experience or interests that make you a great fit for the role!
Tailor Your CV:Make sure your CV highlights your customer service skills and any previous experience in parts sales. We want to see how you've made customers happy in the past!
Be Clear and Concise:Keep your application straightforward and to the point. We appreciate clarity, so avoid jargon and focus on what makes you the best candidate for the Parts Advisor position.
Apply Through Our Website:Don't forget to submit your application through our website! It’s the easiest way for us to receive your details and get the ball rolling on your journey with us.
How to prepare for a job interview at Slater Birtley
✨Know Your Parts
Brush up on your knowledge of truck and trailer parts before the interview. Familiarise yourself with common components and their functions, as well as any brands or products the company might sell. This will show your genuine interest in the role and help you answer technical questions confidently.
✨Customer Service Focus
Prepare to discuss your previous customer service experiences. Think of specific examples where you went above and beyond for a customer or resolved a tricky situation. Slater Birtley values exceptional service, so demonstrating your ability to connect with customers will set you apart.
✨Shift Flexibility
Since the role involves alternating shifts and occasional Saturday mornings, be ready to talk about your availability. Show that you're flexible and willing to adapt to the schedule. This will reassure them that you’re committed to the job and can meet their operational needs.
✨Driving Licence Ready
Make sure you have your full UK driving licence handy for the interview. Being able to engage with customers directly is crucial, and having your licence demonstrates your readiness for the role. You might even want to mention any relevant driving experience you have to further strengthen your application.
