At a Glance
- Tasks: Manage customer fleet uptime and ensure excellent service through effective communication.
- Company: Join a leading DAF dealer group with a collaborative and inclusive culture.
- Benefits: Competitive salary, quarterly bonuses, 22-25 days holiday, and employee recognition programmes.
- Other info: Enjoy a supportive environment with opportunities for professional development.
- Why this job: Be part of a dynamic team making a real impact in fleet management.
- Qualifications: Experience in vehicle repair or fleet management is a plus; training provided.
The predicted salary is between 30750 - 34500 £ per year.
Due to continued growth, we currently have an exciting opening for you to join our highly skilled and collaborative team as a Supplier Operations Controller in our fantastic DAF Fleet Services organisation in Devizes. We are part of one of the largest and most respected DAF dealer groups in Europe and DAF are the largest truck manufacturer in the UK with record growth and award winning trucks year on year. We offer our clients bespoke Fleet Management Solutions to improve their operations and allow them to focus on their business requirements.
As a Supplier Operations Controller, we can offer you:
- Base salary of £30,750 - £34,500 (depending on your industry experience)
- Quarterly bonus of up to £1,500 providing the opportunity to earn an additional £6,000 per annum based on you and your teams performance
- Excellent DAF Fleet Maintenance Controller & development opportunities – in house and manufacturer’s in addition to Ford & Slater courses and technical exposure
- 22 days holiday (plus statutory), rising to 25 days after 5 years service
- Employee Recognition programmes
- Hosting our own social events, food days and much more
Ideally, you will have the following skills / experience but training will be provided:
- Experience of vehicle repair / fleet management within the commercial vehicle / automotive sector would be a distinct advantage.
- Ideally have some technical automotive / commercial vehicle experience, maybe as a Service Advisor, Parts Advisor or a Technician looking to move out of the Workshop.
- An understanding of the importance of reducing Vehicle Off Road (VOR) time.
- A proven track record of providing outstanding customer service.
- Have a can do attitude and enjoy troubleshooting.
- Exceptional communication skills both written and verbal.
- A high level of IT literacy and comfortable on the phone and using email.
- Be organised, resilient and have the ability to work on your own initiative.
The Supplier Operations Controller role / responsibilities include (but not limited to):
- The principle objective of the team is to provide great customer service through making our customers fleet more available on a day to day basis and by communicating thoroughly to ensure they can plan for scenarios that arise as a result of their vehicles being off the road.
- You will be an integral part of a team responsible for managing the uptime of our customer fleet and building strong collaborative relationships primarily with DAF’s dealer network, the largest in the UK.
- You will have day to day responsibility for Vehicle Off Road (VOR) progress and escalation channelling through third party partners and suppliers.
- Mitigating VOR downtime and proactive reduction via a robust process of liaison, support and working with other providers through our large portfolio of support to deliver great service through prioritisation and issue resolution.
- Explore various further external options to reduce supply of parts lead times or workshop delays.
- Communicate with vehicle manufacturers over specification or part issues.
- Ensure cost control is adhered to at all times.
- Working Monday – Friday, 8am to 5pm.
As an equal opportunity employer, we do not discriminate and are committed to provide equal opportunities, a fully inclusive work environment and fairness for all. Apply today to start your Supplier Operations Controller journey with DAF Fleet Services. No agencies please. It is not always possible to get back individually to each applicant, so if you haven’t received a reply within 21 days, your application has been unsuccessful.
Supplier Operations Controller - DAF Fleet Services - Devizes employer: Slater Birtley
Join DAF Fleet Services in Devizes, where we pride ourselves on being part of one of Europe's largest and most respected dealer groups. Our collaborative work culture fosters employee growth through excellent training opportunities and recognition programmes, while our competitive salary and bonus structure ensures that your hard work is rewarded. With a focus on customer service and a commitment to inclusivity, we offer a meaningful career path in the thriving automotive sector.
StudySmarter Expert Advice🤫
We think this is how you could land Supplier Operations Controller - DAF Fleet Services - Devizes
✨Get Involved in Industry Events
Logistics and supply chain are all about networking, so hit up those trade shows and local meetups. Places like the UK's Logistics and Supply Chain conference can be goldmines for connecting with potential employers like Slater Birtley and learning about the latest trends in the industry.
✨Leverage Online Communities
Join forums and LinkedIn groups specifically for logistics professionals. Share your insights and ask questions to get noticed. Being active in these spaces can help you establish credibility and might just lead to an opportunity at Slater Birtley!
✨Showcase Your Skills with a Portfolio
Even if it’s a full-time gig, having a portfolio can really set you apart. Include case studies or projects that demonstrate your understanding of supply chain management, logistics software, or solving operational challenges. You’d be surprised at how much this can impress hiring managers.
✨Apply Directly Through Our Website
Don't forget the power of applying directly through our website! A lot of companies like Slater Birtley keep job postings exclusive to their sites. This way, you can easily keep track of your applications and ensure your profile is in front of the right people.
We think you need these skills to ace Supplier Operations Controller - DAF Fleet Services - Devizes
Some tips for your application 🫡
Show Your Supply Chain Savvy:In your CV and cover letter, make sure to highlight your understanding of logistics and supply chain management principles. Mention any relevant courses you've taken or tools you've used, like inventory management software or data analysis platforms, to showcase your skills and keep up with best practices in the industry.
Quantify Your Achievements:When detailing your previous work experience, remember to use numbers wherever possible. Did you improve delivery times by a specific percentage? Did you help reduce costs? These kinds of quantified achievements not only catch the eye but also demonstrate your capability in the logistics sector.
Tailor Your Cover Letter to Slater Birtley:This is your chance to really connect with the team at Slater Birtley. In your cover letter, express why you're passionate about supply chain logistics and how your goals align with the company’s mission. A little personalisation goes a long way!
Include Relevant Certifications:If you've got any certifications related to logistics or supply chain management—like APICS or Six Sigma—make sure you flaunt them! These show that you're committed to your professional development and can set you apart from other candidates.
How to prepare for a job interview at Slater Birtley
✨Know Your Logistics Tools
Make sure you're familiar with key logistics software and tools like SAP or Oracle ERP. These are often used in the industry, and being able to demonstrate your knowledge or experience with them can really set you apart during your interview with Slater Birtley.
✨Perfect Your Problem-Solving Skills
Expect to tackle scenarios that showcase your problem-solving skills. Think about past experiences where you've had to optimise supply chains or handle logistics challenges. Have a few examples ready to discuss how you made decisions that led to improvements.
✨Show Your Team Spirit
Supply chain roles heavily rely on teamwork and communication. Be prepared to discuss how you've collaborated with others in previous roles. Maybe share a time when you coordinated with a team to resolve a logistical hiccup. This can show Slater Birtley that you're a team player!
✨Understand the Big Picture
Be ready to talk about the broader logistics and supply chain trends. Having insights into current challenges in the industry, like sustainability or lead times, can impress the interviewers at Slater Birtley. Show them you’re not just focused on the day-to-day but also have a strategic mindset!
