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- Tasks: As a Payment Processing Specialist, you'll manage client payments and liaise with various stakeholders.
- Company: Join Slater and Gordon, a top consumer law firm focused on accessible legal services.
- Benefits: Enjoy flexible hybrid work, 25 days holiday, private medical insurance, and more perks.
- Why this job: Be part of a transformative team that values diversity and innovation in the legal field.
- Qualifications: Previous billing experience in a legal setting and strong communication skills are essential.
- Other info: This is a 12-month fixed-term contract based in Liverpool.
The predicted salary is between 28800 - 43200 £ per year.
Slater and Gordon are a leading consumer law firm which provides a broad range of specialist legal and complementary services. We are undergoing a huge transformation across all areas of the business, with a focus on people and technology, and our mission is to give people easier access to our world class legal services.
We are currently recruiting for a Client Balance Analyst to join our team in Liverpool on a 12 month fixed term contract
The Balances Analyst will review cases where there is a legacy client balance to identify any outstanding payments and contacting clients to obtain payments
Main Responsibilities to include:
- Contacting clients to arrange payments
- Contacting 3rd parties such as Employers and Insurer’s, Vehicle related parties to confirm any outstanding debts and obtain payments
- Conducting searches to identify where outstanding payments are due
- Liaising with internal teams and stakeholders such as the Finance & Billing Team
- Contacting relevant defendants regarding unpaid bills and seek advice from Enforcement if encounter disputes.
- Liaise with Case Handlers and/or Team Leaders to advice of potential further action, such as client contact, payments or billing issues.
- Reviewing cases to understand if they are billed or unbilled
- Identify and collate uncontactable client cases for further external investigation or charity payments.
- Processing Payments on Partner
- Using TechBot to invoice, bill and transfer funds
- Where possible, action File Closures
- Writing off disbursements
- Running and updating reports
What are we looking for:
- Previous billing / finance / ledger experience within a legal setting is essential
- Strong excel and reporting skills
- Strong stakeholder management and confident with speaking to 3rd party suppliers
- Organised with a high level of attention to detail
- Excellent communication skills both written and orally
What we offer in return:
We offer a flexible hybrid working environment, alongside a competitive salary and benefits package including 25 days holiday allowance plus the option to purchase an extra 5 days, pension scheme, private medical insurance, life assurance and income protection insurance. The opportunity to develop a rewarding and successful career with an award- winning law firm.
Slater and Gordon are a leading consumer law firm, and our mission is to give people easier access to world class legal services. We are a legal services business powered by technology and led by people that support customers in every step of their case.
At Slater and Gordon Lawyers (UK) we are inclusive. We celebrate multiple approaches and points of view. We believe diversity drives innovation. So, we’re building a culture where difference is valued. Our culture motivates our employees to give their full selves to the job and invest in the company’s future.
Payment Processing Specialist employer: Slater and Gordon Lawyers
Contact Detail:
Slater and Gordon Lawyers Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Payment Processing Specialist
✨Tip Number 1
Familiarize yourself with the legal billing process and terminology. Understanding how payments are processed in a legal context will give you an edge when discussing cases with clients and stakeholders.
✨Tip Number 2
Brush up on your Excel skills, especially in creating reports and managing data. Being able to efficiently analyze and present financial information will be crucial in this role.
✨Tip Number 3
Practice your communication skills, particularly in handling difficult conversations. You'll need to confidently reach out to clients and third parties regarding outstanding payments, so being articulate and persuasive is key.
✨Tip Number 4
Network with professionals in the legal finance sector. Building connections can provide insights into the industry and may even lead to referrals or recommendations for the position.
We think you need these skills to ace Payment Processing Specialist
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights relevant experience in billing, finance, or ledger management within a legal setting. Use specific examples that demonstrate your skills in stakeholder management and communication.
Craft a Strong Cover Letter: In your cover letter, express your enthusiasm for the role and the company. Mention how your previous experiences align with the responsibilities of the Client Balance Analyst position, particularly your ability to contact clients and manage payments.
Highlight Technical Skills: Since the role involves using technology like TechBot for invoicing and reporting, emphasize your proficiency in Excel and any other relevant software. Provide examples of how you've used these tools effectively in past roles.
Showcase Attention to Detail: Given the importance of accuracy in this role, include examples in your application that demonstrate your high level of attention to detail. This could be through specific projects or tasks where precision was crucial.
How to prepare for a job interview at Slater and Gordon Lawyers
✨Showcase Your Billing Experience
Make sure to highlight your previous billing, finance, or ledger experience in a legal setting. Be prepared to discuss specific examples of how you've managed client balances and resolved payment issues.
✨Demonstrate Strong Communication Skills
Since the role involves contacting clients and third parties, practice articulating your thoughts clearly. Prepare to give examples of how you've effectively communicated with stakeholders in past roles.
✨Highlight Your Excel Proficiency
Given the emphasis on strong Excel and reporting skills, be ready to discuss your experience with data analysis and reporting. If possible, mention any specific functions or tools you are proficient in that could benefit the team.
✨Emphasize Attention to Detail
Attention to detail is crucial for this role. Prepare to share instances where your meticulous nature helped prevent errors or improved processes in your previous jobs.
