Senior Legal Assistant in Manchester

We are excited to introduce a brand-new opportunity within our Manchester Clinical Negligence team. This Senior Legal Assistant/Practice Support Leader role has been created to provide operational leadership to our Legal Assistant function and to support the continued growth and success of the department.

This is a key position within the team, combining hands‑on legal administration with team coordination and oversight responsibilities.

As Senior Legal Assistant/Practice Support Leader you will oversee the current team of Legal Assistants who provide administrative support to our Clinical Negligence solicitors. You will ensure work is effectively allocated, processes are followed, and service standards remain consistently high.

This is an ideal opportunity for an experienced Legal Assistant who is ready to step into a leadership-focused role while remaining actively involved in day‑to‑day legal administration.

Key Responsibilities

• Supervise and support the Legal Assistants within the Manchester Clinical Negligence team
• Oversee workflow, prioritisation and quality of administrative output
• Act as a central point of contact for operational queries
• Support performance management, development and training within the team
• Ensure compliance with internal processes and client service standards
• Lead by example through hands‑on involvement in legal administrative tasks

About You

• Experienced Legal Assistant (ideally within Clinical Negligence or Litigation)
• Confident overseeing workflow and supporting junior team members
• Highly organised with strong prioritisation skills
• Excellent attention to detail and commitment to high service standards
• Strong communicator with a collaborative and supportive approach

Benefits

• Hybrid working – 2 days per week working in the office (must live a reasonable distance to commute to the office)
• 35 hours per week – Monday to Friday
• 25 days holiday allowance plus bank holidays
• Buy and sell annual leave up to 5 days
• Employee Referral scheme
• Group Incentive Plan (Annual Bonus Scheme)
• Aviva Digicare+ Workplace App providing you with services including annual health checks, access to Digital GP’s, mental health consultations, 2nd medical opinions and much more
• Employee Assistance Programme where you can access free webinars for stress awareness and counselling sessions
• Group Income Protection which will support you with an income if you are unable to work long term, as a result of an illness or injury
• Health and Wellbeing Programmes and apps including gym discounts, private medical insurance, cycle to work scheme, meditation sessions and much more
• Life Assurance cover
• Workplace pension
• Benefits Hub providing discounts to over 700 services including cinema tickets, food and drink, travel, and high street stores
• Dental Insurance
• Christmas and Summer socials
• Free legal help and discounted lawyer led legal services

Some of the benefits listed above are subject to passing probation or are length of service related. Benefits may be adjusted or removed from time to time.

Professional Development

We will support and encourage your career development with award‑winning law firm resources. This includes courses across our offices, continuous monitoring and updating of learning and development offerings, and funding for professional qualifications, external training courses, and internal learning resources.

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