Slater and Gordon Lawyers (UK) is seeking an experienced Complaints Manager to lead a team of Complaints Analysts within our consumer law services. The role focuses on delivering fair outcomes, regulatory compliance and continuous improvement in our complaints function.
You will oversee complex cases, coach analysts, identify trends and collaborate with internal stakeholders to ensure timely, high-quality resolutions in a hybrid working environment.
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Hybrid Legal Complaints Manager: Lead & Elevate Outcomes in Liverpool employer: Slater and Gordon Lawyers (UK)
At Slater and Gordon, we pride ourselves on being an exceptional employer, offering a supportive and inclusive work culture that values diversity and innovation. Our commitment to employee growth is evident through our continuous professional development opportunities, including funding for qualifications and access to a range of learning resources. With hybrid working options, comprehensive health benefits, and a focus on employee wellbeing, we ensure that our team members can thrive both personally and professionally in a rewarding environment.
Contact Details:
Slater and Gordon Lawyers (UK) Recruitment Team
