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For Companies At a Glance
- Tasks: Support document services, manage records, and assist with postal services in a busy law firm.
- Company: Join Slater and Gordon, a leading consumer law firm transforming legal access.
- Benefits: Enjoy hybrid working, competitive salary, 25 days holiday, and health benefits.
- Why this job: Kickstart your career in law while making a real impact in a dynamic environment.
- Qualifications: Experience in document management and strong communication skills are preferred.
- Other info: Great opportunities for career development in an award-winning firm.
The predicted salary is between 24000 - 36000 £ per year.
Overview
Slater and Gordon are a leading consumer law firm which provides a broad range of specialist legal and complementary services. We are undergoing a huge transformation across all areas of the business, with a focus on people and technology, and our mission is to give people easier access to our world class legal services. We have an exciting opportunity for a Document Services Assistant to join our team in Liverpool. Within this role you will support the department in providing services as part of a customer focused objectives, our services include: Incoming & Outgoing Postal Services, Records Management (File Archiving & Retrieval Services), Document Scanning and Reprographics, Media extraction and maintaining accurate and up to date administrative records within SharePoint or any other system as instructed, Office Supplies. From time to time, support Workplace Services functions as agreed by the Business Support Manager and Workplace & Facilities Services Manager.
Responsibilities
- Assist with all incoming emails and calls, taking action where appropriate to close down any outstanding issues related to incoming or outgoing post
- Scan on demand requests and Reprographics
- Facilitate and respond to all the file requests and communication coming via the Document Services portal
- Uploading digital documents delivered by 3rd party suppliers onto department SharePoint repositories
- Document management and maintaining accurate and up to date processing logs for digital services delivered by 3rd party suppliers
- Monitor office supplies, raising orders for stock replenishment when required
- Support other Facilities teams during ad-hoc periods of high activity
- Keeping a log of post figures, for example: timeframe given to go out, time taken to scan
About You
- Previous experience in Document and Records management desirable
- You will be at a distinct advantage if you have experience of quality standards and have helped your employer maintain ISO9001 status.
- Well presented with good communication skills (both verbal and written)
- Able to deal with many people/requests during the working day in a busy office environment whilst maintaining a calm and professional composure
- Comfortable with databases and systems input – some analytical ability is preferable.
- Competent with MS Office including Word and Excel and Sharepoint
- Ability to manage multiple issues at any one time
- Flexible to urgent problems
Benefits
A competitive salary and benefits package including 25 days holiday allowance plus the option to purchase an extra 5 days, pension scheme, health cash plan, life assurance and income protection insurance. The opportunity to develop a rewarding and successful career with an award- winning law firm.
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Document Services Assistant employer: Slater and Gordon Lawyers (UK)
Contact Detail:
Slater and Gordon Lawyers (UK) Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Document Services Assistant
✨Tip Number 1
Network like a pro! Reach out to people in the legal field, especially those who work at Slater and Gordon. A friendly chat can open doors and give you insider info about the Document Services Assistant role.
✨Tip Number 2
Prepare for the interview by brushing up on your knowledge of document management and customer service. Think of examples from your past experiences that showcase your skills, especially in busy environments.
✨Tip Number 3
Show off your tech skills! Familiarise yourself with SharePoint and MS Office, as these are key tools for the role. Maybe even do a quick online course to boost your confidence before the interview.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows you’re serious about joining the team at Slater and Gordon.
We think you need these skills to ace Document Services Assistant
Some tips for your application 🫡
Tailor Your CV: Make sure your CV is tailored to the Document Services Assistant role. Highlight any relevant experience in document and records management, and don’t forget to mention your skills with MS Office and SharePoint!
Craft a Catchy Cover Letter: Your cover letter is your chance to shine! Use it to explain why you’re excited about joining Slater and Gordon and how your skills align with their mission of providing world-class legal services.
Show Off Your Communication Skills: Since good communication is key for this role, make sure your application reflects your verbal and written skills. Keep it clear, concise, and professional – we want to see that you can handle busy office environments!
Apply Through Our Website: Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, you’ll find all the details you need about the role and our awesome company culture.
How to prepare for a job interview at Slater and Gordon Lawyers (UK)
✨Know Your Stuff
Before the interview, make sure you understand the role of a Document Services Assistant. Familiarise yourself with the responsibilities listed in the job description, especially around document management and customer service. This will help you answer questions confidently and show that you're genuinely interested in the position.
✨Showcase Your Skills
Prepare to discuss your experience with document and records management, as well as your proficiency with tools like SharePoint and MS Office. Think of specific examples where you've successfully managed multiple tasks or improved processes, as this will demonstrate your capability to handle the busy office environment.
✨Practice Communication
Since good communication skills are essential for this role, practice articulating your thoughts clearly and professionally. You might want to do a mock interview with a friend or family member, focusing on how you would handle incoming emails and calls, as well as your approach to maintaining calm under pressure.
✨Ask Insightful Questions
At the end of the interview, don’t forget to ask questions! Inquire about the team dynamics, the technology they use, or how they measure success in the Document Services department. This shows your enthusiasm for the role and helps you gauge if the company is the right fit for you.